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Outbound Sales Associate Jobs in Madison, WI (NOW HIRING)

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

Customer Service Associate NOW is the right time to join our team!!! Do you want to apply your ... Are you comfortable making outbound calls to seek new or additional sales? * Do you have an ...

Customer Service Associate

Madison, WI · On-site

$14.50 - $20/hr

Under the direction of the Customer Service Manager, the Customer Service Associate will take ... Are you comfortable making outbound calls to seek new or additional sales? * Do you have an ...

Inside Sales Coordinator

Madison, WI · On-site

$40K - $54K/yr

Outbound and inbound calls * Developing Weekly call strategies * Assisting field sales team with ... Associate's degree in business or related * Experience and familiarity with distribution channels ...

Inside Sales Coordinator

Madison, WI · On-site

$40K - $54K/yr

Outbound and inbound calls * Developing Weekly call strategies * Assisting field sales team with ... Associate's degree in business or related * Experience and familiarity with distribution channels ...

Showing results 21-40

Outbound Sales Associate information

See Madison, WI salary details

$22.2K

$68.5K

$101.8K

How much do outbound sales associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for outbound sales associate in Madison, WI is $68,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $78,100.00 per year, depending on experience, location, and employer.

What is an outbound sales associate?

Outbound Sales Associates are professionals responsible for initiating contact with potential customers, typically by phone, email, or other communication channels, to promote and sell a company's products or services. Unlike inbound sales, which respond to customer inquiries, outbound sales associates proactively reach out to generate leads and close sales. Their duties often include identifying prospects, making cold calls, following up on leads, and maintaining detailed records of customer interactions. Strong communication and persuasion skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an outbound sales associate?

To thrive as an Outbound Sales Associate, you need strong communication, persuasion, and negotiation skills, often supported by a high school diploma or equivalent sales experience. Familiarity with CRM software, call center systems, and sales tracking tools is typically required. Resilience, adaptability, and a positive attitude are vital soft skills that help you handle rejection and build rapport with potential clients. These skills drive successful lead generation, customer acquisition, and achievement of sales targets in a competitive environment.

What are some common challenges faced by outbound sales associates and how can they be overcome?

Outbound Sales Associates often encounter challenges such as handling rejection, reaching decision-makers, and maintaining motivation during cold-calling campaigns. To overcome these, it's important to develop resilience, actively seek feedback, and continually refine your sales pitch. Collaborating with team members to share successful strategies and participating in regular training sessions can also help improve performance and confidence. Building a supportive environment and celebrating small wins can make the role more rewarding and sustainable.

What is the difference between Outbound Sales Associate vs Inside Sales Representative?

AspectOutbound Sales AssociateInside Sales Representative
Primary FocusProactively reaching out to potential clientsManaging inbound inquiries and follow-ups
Work EnvironmentTypically telephonic or digital outreach, often remoteOffice-based or remote, handling inbound leads
Required SkillsStrong communication, cold calling, persuasionCustomer service, relationship building, product knowledge
Common UsageSales prospecting and lead generationClosing sales from inbound leads and account management

While both roles involve sales activities, Outbound Sales Associates focus on proactively reaching out to potential clients through calls or emails, whereas Inside Sales Representatives primarily handle inbound inquiries and nurture existing leads. Understanding these differences helps in choosing the right career path or job search focus.

Is outbound sales a good job?

Outbound sales associates are responsible for reaching out to potential customers through calls or emails to generate sales. The role often involves strong communication skills, persistence, and the use of customer relationship management (CRM) tools. Compensation can include base salary and commissions, but job satisfaction depends on individual preferences and performance expectations.

What cities near Madison, WI are hiring for Outbound Sales Associate jobs?

Cities near Madison, WI with the most Outbound Sales Associate job openings:

Infographic showing various Outbound Sales Associate job openings in Madison, WI as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $68,550 per year, or $33 per hour.

Client Services Associate I - Wealth Management Department

UW Credit Union

Madison, WI

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago


Job description

Overview

UW Credit Union is hiring a Client Services Associate I to join our Wealth Management team in Madison!

Do you have a passion for providing exceptional customer service and delivering quality? Do you have strong organizational, verbal, and written communication skills? Are you looking for an opportunity that has development within the role? If you answered yes to all three questions, then this is the position for you!

At UW Credit Union, we provide meaningful financial services to our members with the honesty and integrity they deserve. As a Client Services Associate, you will be responsible for building relationships, promoting Wealth Management services to UW Credit Union employees, members, and the community at large and providing administrative support to the Wealth Management team.

Responsibilities

A Day in the Life of a Client Services Associate

Every day will be different but below is a snapshot of what you will do:

  • Start the day off preparing the office for appointments for the Advisors.
  • Create a warm and welcoming environment at the front desk of one of our wealth management hubs.
  • Provide personalized, professional service to all members and representatives in an exceptional manner, seeking out opportunities to exceed member expectations.
  • Perform administrative tasks including, and not limited to, referral management and tracking, document processing, client service requests, new client onboarding paperwork, seasonal and routine servicing activities (ex. tax planning tasks), seminar/webinar support, client events and financial transaction items.
  • Interact with members in-person and over the phone to review their account status, answer questions and collect information.
  • Continuously organize and regroup from priority interruptions while completing daily routine tasks.
  • Manage, direct, and troubleshoot incoming calls from the wealth management group extension.
  • Make outbound calls regarding various client situations and routine tasks.
  • Work with multiple Financial Advisors to support sales functions.
Qualifications

What You'll Need to Succeed

  • Associate's degree in buisness, finance or related field required or equivalent work experience.
  • 1+ year of experience in financial services, bank operations and/or client services.
  • 1+ years of customer service experience preferred. 
  • High level of problem-solving skills
  • Demonstrated experience with inbound and outbound customer/member calls
  • Efficient, detail-oriented, self-starter, able to work independently and as a member of a team
  • Licensed in the following or obtain within the 1st year of employment (UW Credit Union will pay for 1-2 rounds of exam fees with the opportunity to receive a recognition bonus for successfully obtaining/having all licenses):
    • WI Insurance Life & Health License
    • Securities Industry Essentials (SIE)
    • FINRA Series 7
    • FINRA Series 66
Working at UW Credit Union

Why work for UW Credit Union?

Join one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:

  • 21.5 days of annual time off (accrued per pay period)
  • 2 weeks paid caregiver leave
  • 2.5 weeks paid new child parental leave
  • 2 days paid volunteer time
  • 10 paid holidays (including your birthday!)
  • 401k company match of up to 5%, plus approximately 4% discretionary match
  • Variable bonus reward
  • Competitive Medical, Dental, and Vision plans, including domestic partner eligibility
  • Employee Assistance Program
  • And more!

All employees must possess valid work authorization to work for UWCU on the date of hire.  UWCU does not provide immigration sponsorship or support for employment authorization to include, but not limited to, sponsorship or support for H-1B, F-1 OPT, TN, or other visa category. 

Employment Type: FULL_TIME