Outbound Operations Manager Jobs in Winston, GA (NOW HIRING)

Are you a proactive and well-organized colleague who enjoys working in a fast-paced international environment that has a passion for logistics? Do you want to support business growth and provide solutions that meet the needs of Emsere’s Global Transport team? We are seeking a skilled Transport Specialist to join our dynamic team. Join us in shaping the future of clinical trials and making a meaningful impact in healthcare!

As a full-time Transport Specialist, you will be responsible for coordinating and managing inbound transportation activities, ensuring shipments are handled efficiently, compliantly, and delivered on time. You will act as the primary point of contact for import-related transport activities and work closely with internal stakeholders, carriers, freight forwarders, customs brokers, and our global offices.

Following a successful onboarding period, the role will gradually expand to include support for outbound transport activities, providing greater flexibility and business continuity within the Global Transport team.

This role also offers a unique long-term development opportunity. Over time, you will have the opportunity to develop your knowledge and expertise in outbound operations through hands-on training and mentoring, enabling you to become an all-round Transport Specialist supporting both import and outbound activities. This is a role that works collaboratively as part of both a local and global team in North America.

What will you do?

• Coordinate and monitor international inbound shipments.
• Arrange collections and deliveries with approved carriers and logistics partners.
• Track shipments and proactively manage transport exceptions.
• Prepare, review, and maintain transport and customs documentation.
• Liaise with internal departments, carriers, freight forwarders, and customs brokers.
• Ensure compliance with applicable transport and import regulations.
• Identify opportunities for process improvements and operational efficiencies.
• Support colleagues within the Global Transport team.
• Gradually take on outbound transport responsibilities following the training period.

Qualifications

• Relevant Bachelor’s degree or equivalent working proficiency through documented experience. 
• Minimum of 3 years in an administrative/customer service environment
• Fluent in English (verbal and writing)

What We Are Looking For

• We are looking for a proactive and well-organized colleague who enjoys working in a fast-paced international environment and has a passion for logistics.
• The ideal candidate has:
• Experience in transport, logistics, freight forwarding, or supply chain is preferred.
• Strong organizational and communication skills.
• A customer-focused and solution-oriented mindset.
• The ability to prioritize and manage multiple tasks effectively.
• Good command of both English and Dutch.
• Proficiency in Microsoft Office;

What We Offer

• An exciting opportunity within the Global Transport team.
• A varied role with international exposure.
• Training and development opportunities to broaden your transport knowledge.
• A collaborative team environment with room for initiative and continuous improvement and professional growth.

About Emsere

EMSERE is a clinical trial solutions partner that provides quality services, equipment, and supplies to ensure clinical trials run effortlessly from start to finish.

Established in the Netherlands as MediRent, our 25+ years of expertise and in-depth knowledge of the clinical trial process enable us to deliver tailored solutions for our clients—from medical devices and equipment rental to study supplies, specialty product sourcing, and global trial logistics. By working closely with our clients, we help them navigate study protocol challenges and ensure smooth trial execution.

EMSERE’s culture is defined by our core values of customer focus, service expertise, and commitment to quality. We are passionate about improving both the development process of new therapies and the lives of patients.

Our Core Principles:

• Teamwork
• Flexibility
• Critical Thinking
• Individual Accountability
• Constructive Feedback

We have locations in Leiden (NL), Atlanta (US), and Singapore, with a growing team of over 100 employees.

If you are ready to take on this exciting opportunity, please apply!