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Outbound Operations Manager Jobs in New Castle, IN

Southshore Enterprises, Inc.

CSR/Shipping Clerk

Anderson, IN · On-site

$13.75 - $16.75/hr

... of operational excellence. The CSR is an empowered team member responsible for upholding the culture and values of the company. Responsibilities * Manage the inbound and outbound shipments and ...

Southshore Enterprises, Inc.

CSR/Shipping Clerk

Anderson, IN · On-site

$13.75 - $16.75/hr

... of operational excellence. The CSR is an empowered team member responsible for upholding the culture and values of the company. Responsibilities * Manage the inbound and outbound shipments and ...

Southshore Enterprises, Inc.

CSR/Shipping Clerk

Anderson, IN · On-site

$13.75 - $16.75/hr

... of operational excellence. The CSR is an empowered team member responsible for upholding the culture and values of the company. Responsibilities * Manage the inbound and outbound shipments and ...

ABC COMPANIES

Parts Specialist

Muncie, IN · On-site

$16.75 - $22.50/hr

Coordinate outbound shipments with freight carriers and shipping providers. * Process customer ... management to maintain efficient operations. * Maintain a clean, organized, and professional ...

Home

Parts Specialist

Muncie, IN · On-site

$16.75 - $22.50/hr

Coordinate outbound shipments with freight carriers and shipping providers. * Process customer ... management to maintain efficient operations. * Maintain a clean, organized, and professional ...

Aerotek

Warehouse Picker

Anderson, IN · On-site

$21/hr

... to support operations across the entire distribution center. This is an open-ended contract ... Stage orders for outbound shipments, ensuring pallets are properly labeled and positioned for ...

Everstory Partners

Sales Counselor

Muncie, IN · On-site

$45K - $60K/yr

Maintain customer relationships, manage follow-up activity, and track leads, customer activity, and ... Build and maintain a pipeline of prospective customers through lead generation, outbound ...

Everstory Partners

Sales Counselor

Muncie, IN · On-site

$45K - $60K/yr

Maintain customer relationships, manage follow-up activity, and track leads, customer activity, and ... Build and maintain a pipeline of prospective customers through lead generation, outbound ...

Everstory Partners

Sales Counselor

Muncie, IN · On-site

$45K - $60K/yr

Maintain customer relationships, manage follow-up activity, and track leads, customer activity, and ... Build and maintain a pipeline of prospective customers through lead generation, outbound ...

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All JobsOutbound Operations JobsOutbound Operations Manager JobsOutbound Operations Manager Jobs in New Castle, IN

Outbound Operations Manager information

See New Castle, IN salary details

$28.5K

$66.6K

$122.4K

How much do outbound operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for outbound operations manager in New Castle, IN is $66,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $82,200.00 per year, depending on experience, location, and employer.

What does an outbound operations manager do?

An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.

What are the key skills and qualifications needed to thrive as an outbound operations manager, and why are they important?

To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by outbound operations managers, and how can they be addressed?

Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.

What is the difference between Outbound Operations Manager vs Logistics Coordinator?

AspectOutbound Operations ManagerLogistics Coordinator
CredentialsExperience in supply chain, logistics, or operations; relevant certificationsSimilar credentials, often with logistics or supply chain certifications
Work EnvironmentOversees outbound shipping, warehouse, and distribution teamsCoordinates shipments, tracks deliveries, and manages documentation
Employer & IndustryRetail, manufacturing, distribution companiesLogistics firms, warehouses, e-commerce companies

The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.

Is an outbound operations manager a high paying job?

An outbound operations manager typically earns a competitive salary that varies based on industry, experience, and location. The role often involves overseeing logistics, team management, and process optimization, which are valued skills in supply chain and logistics sectors. While it can be a well-paying position, salaries are generally aligned with managerial responsibilities and industry standards.

What job categories do people searching Outbound Operations Manager jobs in New Castle, IN look for?

The top searched job categories for Outbound Operations Manager jobs in New Castle, IN are:

What cities near New Castle, IN are hiring for Outbound Operations Manager jobs?

Cities near New Castle, IN with the most Outbound Operations Manager job openings:

Outbound Operations Manager jobs near you
Infographic showing various Outbound Operations Manager job openings in New Castle, IN as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,554 per year, or $32 per hour.

CSR/Shipping Clerk

Southshore Enterprises, Inc.

Anderson, IN • On-site

$13.75 - $16.75/hr

Full-time

Re-posted 4 days ago

Job description

Southshore is an ISO 9001:2015 certified third-party logistics provider delivering cost effective integrated logistics and outsourcing supply chain solutions to businesses in Michigan, Indiana, Illinois, Nebraska and Iowa.
 
The Customer Service Representative (CSR / Clerk) plays a critical role in handling paperwork flow, completing data entry, and in providing excellent customer service within the RDC (regional distribution center). The CSR follows and adheres to the Southshore Companies standard operating procedures to deliver best-in-class customer service while maintaining a high standard of operational excellence. The CSR is an empowered team member responsible for upholding the culture and values of the company.
Responsibilities
  • Manage the inbound and outbound shipments and receipt of all products, materials and supplies. This includes but is not limited to, auditing outbound shipments, verifying inventory counts, checking and entering data and updating and maintaining databases.
  • Compiles, sorts, and verifies accuracy of data to be entered.
  • Tracks, traces and updates the status of incoming and outgoing shipments.
  • Engages with customers, vendors, drivers, and co-workers with positive professional and respectful communication.
  • Answer phones and respond to customer requests in a positive, professional and respectful manner.
  • Assign inbound trucks to designated dock doors.
  • Setup, control, and maintain all related files for customer stored materials.
  • Verify all received documents once materials have been received into all computer systems.
  • Manage the shipment and receipt of all products, materials, and supplies.
  • Identity, research, and resolve customer issues using the proper computer operating systems.
  • Follow up customer inquires not immediately resolved.
  • Complete logs and reports.
  • Collaborates and communicates with logistics technicians / dispatchers, and others involved in the shipment and receipt of products.
  • Provides on-the-job training for new employees as required.
  • Recommends process improvements for growth of the company.
  • Provides additional backup support for shipping and receiving departments.
  • Performs cleanup of the office area at the end of the shift or as required.
  • Performs all duties in accordance with Southshore Companies safety manual.
  • Regular (punctual and dependable) attendance is an essential function of this job.
  • Other duties as assigned.
Education & Experience:
  • High School Diploma or GED preferred, or an equivalent combination of education and experience.
  • 2 plus years of clerical office / customer service experience required; additional education may be substituted for years of work experience.
  • Prior SAP experience is a plus.
  • Inventory control experience preferred.
Knowledge, Skills and/or Abilities:
  • Ability to read, write, count and perform basic math skills of addition, subtraction, multiplication and division.
  • Required initiative and ability to work independently and in a team setting.
  • Ability to talk, listen, understand and follow directions.
  • Good written and verbal communication skills.
  • Bilingual is a highly preferred skill for this position.
  • Proficient with Microsoft Office (Work, Outlook, Excel, PowerPoint) products.
  • Computer skills are preferred including use of email and internet.
  • Proficient data entry skills are required.
  • Ability to set priorities and flexibly to reset priorities in a changing environment.
  • Ability to work in a fast-paced environment and meet productivity targets.
  • Ability to pay attention to details and accuracy in inventory control.
  • Good organization skills.
  • Ability to meet deadlines.
  • Strong sense of time management.
  • Strong customer service skills.
  • Ability to work Monday - Friday plus overtime including some Saturdays as needed by the business (especially during peak season - January through April).
Work Environment & Physical Demands:
  • Occasionally required to lift and/or move up to 10 lbs.
  • Regularly required to talk and/or hear to communicate with management, supervisors, employees, customers, and/or truck drivers.
  • Occasionally required to bend, twist, turn, kneel, and/or squat.
  • Occasionally required to stand, and/or walk on the concrete warehouse floor.
  • Occasionally required to use hands and fingers to handle objects, tools, or controls.
  • Frequently / Regularly required to sit at a desk and work on a computer.
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
  • Safety equipment while on the warehouse floor include but not limited to, hi-vi safety glasses, gloves, closed toe shoes, long sleeves, long pants, above ankle socks, and masks (as needed).
Pay & Shift:
  • 7AM-3:30PM April-November
  • 5:45am-2:15PM + OT & 2PM-10:30PM + OT November-April
  • $19.00+
 
Southshore Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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