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Outbound Operations Manager Jobs in Carol Stream, IL

Oversee outbound operations within a 50-door, cross-dock freight facility for your designated section of the dock. * This includes the process of loading, managing forklift traffic, and overseeing ...

The Branch Operations Manager (BOM) must ensure that customer service, inside sales, and sales ... and outbound shipments amp; returns. * Responsible for the maintenance of the OSHA files.

Create report to share inbound and outbound activities for supply French team * 3PL Management ... Run daily operational touchpoint with 3PL teams to track performance, flag issues, and drive action ...

Create report to share inbound and outbound activities for supply French team * 3PL Management ... Run daily operational touchpoint with 3PL teams to track performance, flag issues, and drive action ...

Create report to share inbound and outbound activities for supply French team * 3PL Management ... Run daily operational touchpoint with 3PL teams to track performance, flag issues, and drive action ...

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Outbound Operations Manager information

See Carol Stream, IL salary details

$32.6K

$76.2K

$140.1K

How much do outbound operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for outbound operations manager in Carol Stream, IL is $76,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $94,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an outbound operations manager, and why are they important?

To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What is the difference between Outbound Operations Manager vs Logistics Coordinator?

AspectOutbound Operations ManagerLogistics Coordinator
CredentialsExperience in supply chain, logistics, or operations; relevant certificationsSimilar credentials, often with logistics or supply chain certifications
Work EnvironmentOversees outbound shipping, warehouse, and distribution teamsCoordinates shipments, tracks deliveries, and manages documentation
Employer & IndustryRetail, manufacturing, distribution companiesLogistics firms, warehouses, e-commerce companies

The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.

What are some common challenges faced by outbound operations managers, and how can they be addressed?

Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.

Is an outbound operations manager a high paying job?

An outbound operations manager typically earns a competitive salary that varies based on industry, experience, and location. The role often involves overseeing logistics, team management, and process optimization, which are valued skills in supply chain and logistics sectors. While salaries can be high, they generally depend on the size of the company and the complexity of operations.

What does an outbound operations manager do?

An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.
What are popular job titles related to Outbound Operations Manager jobs in Carol Stream, IL? For Outbound Operations Manager jobs in Carol Stream, IL, the most frequently searched job titles are:
What job categories do people searching Outbound Operations Manager jobs in Carol Stream, IL look for? The top searched job categories for Outbound Operations Manager jobs in Carol Stream, IL are:
What cities near Carol Stream, IL are hiring for Outbound Operations Manager jobs? Cities near Carol Stream, IL with the most Outbound Operations Manager job openings:
Infographic showing various Outbound Operations Manager job openings in Carol Stream, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,215 per year, or $36.6 per hour.

Delivery Station Site Supervisor (Operations Supervisor)

Jitsu

Chicago, IL • On-site

$68K - $78K/yr

Full-time

Re-posted 8 days ago


Job description

About Jitsu
Jitsu is an expedited urban last-mile delivery service, providing customers with a superior same and next day delivery experience. Jitsu leverages purpose-built modern technology and a gig driver fleet to drive transformative outcomes that catalyze customers' brand growth. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. Jitsu operates in major U.S. metro urban areas across the U.S, enabling high-volume shippers to consistently cater to the rising needs and expectations of their customers.
About the Role
The Site Supervisor is the number two to the Operations Manager (Site Leader) and serves as the primary floor leader for daily sort and outbound operations. Reporting directly to the Operations Manager, you will be responsible for executing the Labor and Operations plan, leading a team of rotating hourly associates and leads, and ensuring Safety, Quality, and Cost standards are met on every shift. This is a hands-on leadership role that requires strong floor presence, operational discipline, and the ability to step in and run the site independently when needed.
Safety
  • In collaboration with the Operations Manager, design and implement safety standards and procedures for the market. Ensure Personal Protective Equipment (PPE) availability for all personnel.
  • Train and enforce company safety standards with hourly personnel.
  • Champion OSHA compliance and a safety-first culture across your team.

Outbound
  • Manage the warehouse outbound process. Ensure packages are sent out for delivery each operating day according to company schedule requirements.
  • Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives.

Sortation
  • Manage the warehouse sortation process. Ensure packages are sorted for delivery accurately and efficiently.
  • Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives.

Team Management
  • Train, lead, mentor, and develop a team of hourly leads and associates, including both full-time employees and contingent/platform workers.
  • In collaboration with the Operations Manager, select and onboard hourly associates and build the bench of qualified warehouse personnel ahead of volume increases.
  • Develop, implement, and manage warehouse work procedures, rosters, and staffing assignments to achieve company Safety, Quality, and Cost standards.
  • Train and certify leads and associates in role-specific tools, processes, and safety protocols.

Operational Problem Solving
  • Investigate, troubleshoot, and resolve operational issues in real time during shifts.
  • Proactively communicate SLA risk, staffing gaps, or operational variances to the Operations Manager. Surface problems early.
  • Coordinate with other departments to resolve issues affecting sort execution and delivery timelines.
  • Use data to identify operational trends and flag process improvement opportunities to the Operations Manager.

Supply Management
  • Develop and implement a warehouse supply inventory management system to ensure sufficient supplies are available for operations, prevent stock-outs, and reduce overall costs.
  • Submit bi-weekly orders for warehouse supplies.

What You Bring
  • High school diploma or equivalent; 2+ years of related experience required in last-mile delivery, transportation, warehousing, or logistics.
  • Demonstrated supervisory or lead experience, with the ability to select, direct, train, and motivate a team of hourly personnel including contingent workers.
  • Strong floor leadership instincts. You are present, visible, and accountable on shift.
  • Excellent verbal and written communication skills, with the ability to engage effectively across diverse audiences and all levels of the organization.
  • Strong analytical and problem-solving skills; ability to identify and act on operational issues in real time.
  • Excellent organizational skills and attention to detail.
  • Strong time management skills with a proven ability to meet deadlines and produce high-quality work under pressure with minimal supervision.
  • Ability to work independently, prioritize tasks, and delegate when appropriate.
  • Proficiency with Google Drive, Slack, and related operations tools; comfort with data and interest in using technology to improve workflows.
  • OSHA Forklift Operator certification is a strong plus.

Hours
This position requires weekend, overnight, and holiday hours according to the needs of the company. There is not a set shift as this is a 24/7 operation with the Daily Sort taking place overnight. This role requires on-call availability and flexibility to provide on-site coverage across shifts.
Physical Requirements
The physical requirements below are representative of what is necessary to successfully perform the essential functions of this position.
  • Stand, walk, sit at a desk, work on a computer, climb, kneel, crouch, or crawl.
  • Move or lift up to 50 pounds at times.

Travel
There may be occasional opportunities to travel nationally as coverage support for other sites.
Compensation
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonuses, equity, or commissions.
California CPRA Policy
For California residents, please see our CPRA policy regarding our data collection practices: https://www.gojitsu.com/cpra-policy-work
Jitsu uses technology, including artificial intelligence tools, to support our recruiting process, such as reviewing application responses. These tools assist our team; hiring decisions are made by people.
The pay range for this role is:
68,000 - 78,000 USD per year (CHI)