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Outbound Manager Jobs in Mapleton, IL (NOW HIRING)

Caterpillar

Transportation Manager

Morton, IL · On-site

As a Transportation Manager , you will be supervising International Transportation North American ... Outbound Logistics - International and Domestic: Specialized Cargo and Product Distribution ...

PNC Bank

Personal Banker

Peoria, IL · On-site

$41K - $68K/yr

Manages the customer experience by identifying opportunities to improve the customer's financial ... Drives proactive sales conversations through internal and outbound interactions with a defined ...

PNC Bank

Personal Banker

Peoria, IL · On-site

$41K - $68K/yr

Manages the customer experience by identifying opportunities to improve the customer's financial ... Drives proactive sales conversations through internal and outbound interactions with a defined ...

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All JobsOutbound JobsOutbound Manager JobsOutbound Manager Jobs in Mapleton, IL

Outbound Manager information

See Mapleton, IL salary details

$18.6K

$69.4K

$128.1K

How much do outbound manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for outbound manager in Mapleton, IL is $69,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $83,600.00 per year, depending on experience, location, and employer.

What does an outbound manager do?

An outbound manager oversees the planning and execution of outbound logistics, including shipping, transportation, and delivery operations. They coordinate with carriers, monitor shipment schedules, optimize routes, and ensure timely delivery while managing costs and compliance with regulations.

What is the difference between Outbound Manager vs Outbound Supervisor?

AspectOutbound ManagerOutbound Supervisor
ResponsibilitiesOversees entire outbound operations, manages teams, develops strategies, and ensures targets are met.Supervises daily outbound activities, monitors team performance, and ensures operational efficiency.
Required CredentialsExperience in logistics or supply chain, leadership skills, often a bachelor's degree.Experience in warehouse or logistics, supervisory skills, sometimes certifications in logistics.
Work EnvironmentOffice-based with coordination across multiple teams and departments.Warehouse or distribution center, direct oversight of staff and operations.
Industry UsageCommonly used in logistics, supply chain, and distribution companies.Used in similar industries, often as a step below the manager role.

The Outbound Manager focuses on strategic oversight and leadership of outbound operations, while the Outbound Supervisor handles daily supervision and team management. Both roles require logistics knowledge, but the manager position involves broader planning and decision-making responsibilities.

What are the biggest challenges an outbound manager faces when coordinating with other departments?

One of the main challenges for an Outbound Manager is ensuring seamless communication and collaboration between the warehouse, sales, and logistics teams. Coordinating shipping schedules, managing last-minute order changes, and aligning inventory levels with demand often require quick problem-solving and effective teamwork. Outbound Managers must be proactive in addressing bottlenecks and discrepancies to maintain on-time deliveries and customer satisfaction. Building strong relationships and fostering open communication channels across departments is crucial for success in this role.

What are the key skills and qualifications needed to thrive as an outbound manager?

To thrive as an Outbound Manager, you need strong organizational skills, experience in logistics or supply chain management, and a relevant bachelor's degree. Familiarity with warehouse management systems (WMS), inventory tracking software, and shipping platforms is typically required. Leadership, problem-solving, and effective communication are standout soft skills for coordinating teams and managing high-volume operations. These skills ensure efficient outbound processes, minimize errors, and support timely fulfillment of customer orders.
What cities near Mapleton, IL are hiring for Outbound Manager jobs? Cities near Mapleton, IL with the most Outbound Manager job openings:
Outbound Manager jobs near you
Infographic showing various Outbound Manager job openings in Mapleton, IL as of June 2026, with employment types broken down into 20% Full Time, 73% Part Time, and 7% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $69,382 per year, or $33.4 per hour.

Telemarketer / Agency Contact Representative

Farmers Insurance - Carrie Joos Agency

Pekin, IL • On-site

$17/hr

Part-time

Re-posted 21 hours ago

Job description

Key Responsibilities

Outbound Calling: Make 100+ outbound cold calls daily to prospective residential or commercial clients using an automated dialing system.

Lead Qualification: Follow a prepared phone script to introduce our agency's basic offerings (auto, home, life, or business insurance) and verify prospect data.

Appointment Setting: Schedule specific dates and times for qualified prospects to speak directly with our licensed insurance producers.

Data Management: Input precise customer feedback, contact details, and call statuses into the agency's Customer Relationship Management (CRM) system.Compliance adherence: Strictly follow all federal and state telemarketing rules, including Do Not Call (DNC) registry compliance.Quota Management: Meet or exceed daily and weekly targets for outgoing dials, live connections, and set appointments.



Benefits

Hourly Base Salary + Bonus Opportunities

Career Growth Opportunities


Responsibilities

Core Responsibilities

High-Volume Outbound Calling: Make a target number of daily cold calls (often 200-300) to prospects from generated marketing lists.

Script Delivery: Follow approved scripts to introduce the agency and spark interest in looking at better coverage options or lower rates.

Lead Qualification: Ask basic discovery questions to determine if a prospect owns a home, drives a car, or has a current insurance policy.

Appointment Setting: Schedule specific times for interested prospects to speak with the agency's licensed insurance agents for a formal quote.

CRM Data Entry: Log all call outcomes, update contact details, and note prospect objections or follow-up dates in the agency database.DNC Compliance:

Cross-reference calling lists with federal and state Do Not Call registries to prevent legal violations.Performance Tracking: Meet or exceed weekly quotas for outbound dials, live connections, and successfully scheduled appointments.

Pipeline Management: Follow up on missed appointments or voicemail messages to reschedule dates and keep leads active.


Requirements

Requirements & Qualifications

Education: High school diploma or equivalent.

Experience: 612 months of experience in telemarketing, outbound customer service, or retail sales is preferred but not required.

Communication Skills: Excellent verbal communication, clear pronunciation, active listening skills, and a friendly phone demeanor.

Resilience: Strong capability to handle routine rejection and objections while staying positive and motivated.

Tech Literacy: Comfortable working with multi-line phone systems, web-based CRMs, and basic data entry software.

Licensing: No active property and casualty (P&C) or life insurance license is required, though a willingness to study for one in the future is a plus.