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Outbound Cruise Jobs (NOW HIRING)

Windstar Cruises

Chat Lead

Miami, FL · On-site

Serve as backup support for inbound voice, outbound, and OCC (Onboard Cruise Consultant) functions during high-volume periods. * Maintain up-to-date knowledge of Windstar's itineraries, yacht ...

Windstar Cruises

Chat Lead

Houston, TX · On-site

Serve as backup support for inbound voice, outbound, and OCC (Onboard Cruise Consultant) functions during high-volume periods. * Maintain up-to-date knowledge of Windstar's itineraries, yacht ...

Windstar Cruises

Chat Lead

Miami, FL · On-site +1

Serve as backup support for inbound voice, outbound, and OCC (Onboard Cruise Consultant) functions during high-volume periods. * Maintain up-to-date knowledge of Windstar's itineraries, yacht ...

Windstar Cruises

Serve as backup support for inbound voice, outbound, and OCC (Onboard Cruise Consultant) functions during high-volume periods. * Maintain up-to-date knowledge of Windstar's itineraries, yacht ...

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

Serve as backup support for inbound voice, outbound, and OCC (Onboard Cruise Consultant) functions during high-volume periods. * Maintain up-to-date knowledge of Windstar's itineraries, yacht ...

Viking Cruises US

$90K/yr

Join our team as a remote Inbound Sales Consultant at Viking Cruises! As an essential part of our ... Make follow-up outbound calls, overcome objections, and close the sale * Provide personalized ...

Viking Cruises US

$90K/yr

Join our team as a remote Inbound Sales Consultant at Viking Cruises! As an essential part of our ... Make follow-up outbound calls, overcome objections, and close the sale * Provide personalized ...

MSC Cruises

Group Advocate

This role provides expert guidance on MSC Cruises' group policies, promotions, pricing, inventory ... Deliver exceptional service through inbound and outbound interactions, resolving inquiries ...

NaviStone

Director of Enterprise Sales, Travel

... cruise, and hospitality space. You'll combine relentless outbound prospecting with consultative, data-driven storytelling to win the confidence of senior marketing decision-makers and convert ...

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Outbound Cruise information

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How much do outbound cruise jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for outbound cruise in the United States is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $15.38 per hour, depending on experience, location, and employer.

What is an outbound cruise?

Outbound cruise jobs refer to positions that involve assisting passengers who are departing on a cruise, typically from a port. These roles can include check-in agents, porters, customer service representatives, and security personnel who help with boarding processes, luggage handling, and passenger inquiries. Outbound cruise staff play a crucial role in ensuring a smooth and efficient embarkation experience for travelers. They may also coordinate with cruise ship crew and port authorities to manage schedules and logistics. Effective communication and strong organizational skills are important for success in these positions.

What skills and qualifications are needed to thrive as an outbound cruise consultant?

To thrive as an Outbound Cruise Consultant, you need strong sales abilities, in-depth knowledge of cruise products and destinations, and typically some experience in travel or hospitality. Familiarity with global distribution systems (GDS), customer relationship management (CRM) software, and booking platforms like Sabre or Amadeus is essential. Excellent communication, customer service orientation, and the ability to build rapport help consultants stand out in this role. These skills are crucial for effectively matching clients with cruise options, closing sales, and ensuring high customer satisfaction in a competitive industry.

What are common challenges faced by outbound cruise sales agents, and how can they be managed?

Outbound cruise sales agents often encounter challenges such as meeting sales targets in a competitive market and handling customer objections or indecision. To manage these, agents benefit from strong product knowledge, effective communication skills, and staying updated on current promotions or itineraries. Working closely with marketing teams, leveraging customer relationship management (CRM) tools, and participating in regular training sessions can further enhance performance and confidence when addressing client needs.

What is the difference between Outbound Cruise vs Outbound Travel Agent?

AspectOutbound CruiseOutbound Travel Agent
CertificationsNone required, but cruise-specific training helpfulTravel certifications like IATA or CLIA often preferred
Work EnvironmentOnboard ships or office-based planningOffice, call centers, or online platforms
Industry UsagePart of the cruise industry, focusing on cruise vacationsBroader travel industry, including cruises, tours, and flights

Outbound Cruise professionals specialize in planning and selling cruise vacations, often requiring cruise-specific knowledge. Outbound Travel Agents handle a wider range of travel arrangements, including cruises, flights, and tours. While both roles involve travel sales and customer service, outbound cruise roles focus more on cruise-specific expertise, making them distinct in credentials and work environment.

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What job categories do people searching Outbound Cruise jobs look for?

The top searched job categories for Outbound Cruise jobs are:

Outbound Cruise jobs near you
Infographic showing various Outbound Cruise job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $31,582 per year, or $15.2 per hour.

Account Executive, Motor City Cruise

Detroit Pistons

Detroit, MI

Full-time

Re-posted 19 days ago

Job description

Description

Are you looking to be part of a high-performing team of go-getters who make a difference both on and off the court? Join the Detroit Pistons as we harness the power of basketball to unite our city, elevate our fans, and drive lasting community impact.


As an Account Executive, you will sell a comprehensive array of Motor City Cruise ticket-related products, with a strong emphasis on Season ticket and Partial ticket plans for all venues. Other products can include premium, courtside, group, hospitality, and individual ticket packages. 


The ideal candidate must be an ambitious, experienced sales professional who leads by example, establishes solid business relationships, maintains a professional demeanor, and maximizes opportunities to increase revenue potential. We value individuals that will reflect our core values and have a passion for the community.


What you'll be doing:

  • Responsible for the sales of new Full, Partial and Group Outing ticket packages, to both the business and consumer sectors for all Motor City Cruise and non-basketball-related events
  • Maintain business relationships with a pre-determined book of business for on-going renewal and upsell opportunities
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using the best sales and service practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Achieve at least an agreed upon number of outgoing phone calls per day with the purpose of creating business opportunities. Additionally, generate an agreed minimum number of weekly out of office as well as in arena "face-to-face" meetings to create new business opportunities
  • Provide a quality level of customer service to all ticket buyers, regardless of level of purchase
  • Continually craft and implement unique sales strategies, ideas and programs as a means of producing business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate in and contribute to daily or weekly sales team meetings and training sessions
  • Involvement in at least one specified networking group, to assist in creating new sales opportunities



Requirements

  • Four-year college degree and a minimum two years of successful sales experience in any industry. An established network of clients in the Detroit Metro area preferred but not required.
  • Proficient digital literacy including Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the CRM platform (Salesforce) and ticketing system (Ticketmaster Archtics) is essential.
  • Must have the ability to navigate the arena in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days.
  • Must be available to work flexible hours including nights, weekends and holidays.

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.


We are dedicated to ensuring equal access throughout the employment process. Reasonable accommodations will be provided to qualified individuals with disabilities to enable participation in the application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require an accommodation, please contact us to request assistance.

Apply