ZipRecruiter

Log In

1

Outbound Associate Jobs in Whitby, ON (NOW HIRING)

Likewize

Warehouse Associate

Vaughan, ON

CA$20/hr

As a Warehouse Associate, you'll play a key part in keeping our operations running smoothly by receiving incoming shipments, inspecting electronic devices, and preparing outbound orders for delivery.

Mondelez International

Warehouse Associate

Toronto, ON

  • Medical

  • Life

  • Retirement

  • PTO

Load and secure outbound shipments onto trailers, including rejected or unfinished goods, and complete all required shipping documentation. * Arrange and process courier shipments for various ...

Canada Goose

Seasonal Retail Associate

Toronto, ON

CA$20.50 - CA$25/hr

Seasonal Retail Associate Canada Goose isn't like anything else. We've built something great ... and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a ...

Canada Goose

Seasonal Retail Associate

Toronto, ON · On-site

CA$19.50 - CA$23.25/hr

Seasonal Retail Associate Canada Goose isn't like anything else. We've built something great ... and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a ...

Canada Goose

Seasonal Retail Associate

Toronto, ON

CA$20.50 - CA$25/hr

Seasonal Retail Associate Canada Goose isn't like anything else. We've built something great ... and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a ...

HD Supply Facilities Maintenance

Be Seen First

Bilingual Inside Sales Account Representative (CANADA)

Toronto, ON · Remote

CA$42K - CA$47K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Comfortable in a Inbound / Outbound Phone Call environment * Independent and Accountable Self ... Equally as important is empowering our associates to grow professionally while providing ...

Morningstar DBRS

Sales Operations Associate

Toronto, ON

CA$47K - CA$69K/yr

  • Medical

  • Dental

  • Life

  • Retirement

DBRS Morningstar is seeking a Sales Operations Associate to provide global support for regional ... Support regional marketing teams with their execution of outbound marketing campaigns * Analyze ...

Morningstar DBRS

Senior Sales Operations Associate

Toronto, ON

CA$47K - CA$69K/yr

  • Medical

  • Dental

  • Life

  • Retirement

DBRS Morningstar is seeking a Senior Sales Operations Associate to provide global support for ... Support regional marketing teams with their execution of outbound marketing campaigns * Analyze ...

Fulfillment IQ

Scale WMS Consultant

Toronto, ON · On-site

CA$100K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS, based on an in-depth knowledge of functional areas such as Inbound, Outbound, Inventory management, MHE, and the unique ...

Fulfillment IQ

Scale WMS Consultant

Toronto, ON · Remote

CA$100K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS, based on an in-depth knowledge of functional areas such as Inbound, Outbound, Inventory management, MHE, and the unique ...

previous pagenext page

Showing results 21-40

All JobsOutbound Associate JobsOutbound Associate Jobs in Whitby, ON

Outbound Associate information

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What cities near Whitby, ON are hiring for Outbound Associate jobs?

Cities near Whitby, ON with the most Outbound Associate job openings:

Outbound Associate jobs near you

Insurance Support Associate

Canadian Automobile Association (CAA)

Thornhill, ON • Hybrid

Full-time

Re-posted 13 days ago

Job description

About Us

For over 50 years,our Property and Casualty insurance Company, CAA Insurance,has provided dependable and trustworthy service to protect Canadians and what matters to them.CAA Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. 

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

  • Support the Insurance Sales and Service team by answering inbound calls from our CAA Insurance policy holders regarding general service inquiries, also billing options and payments
  • Send outbound correspondence to CAA Insurance policy holders, providing technical support for CAA Connect and CAA MyPace
  • Assist with the collection of data for departmental reporting
  • Offer support for ongoing departmental projects and initiatives
  • Meet Key Performance Indicators (KPI's) including first call resolution, average call handle times and various other customer service metrics to ensure top quality service is being provided

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. 

Who You Are

  • Post-Secondary education completed, University preferred
  • 1-3 years of exceptional customer service experience
  • Previous experience in a call centre environment
  • Desire to pursue Other Than Life (OTL) license and/or Chartered Insurance Professional (CIP) designation
  • Strong teamwork and analytical skills
  • Excellent communication skills, both verbal and written

Call Centre Hours

Monday to Thursday - 8:00am to 8:00pm
Friday - 8:00am to 6:00pm
Saturday (once a month) - 9:00am to 4:00pm

You must be flexible to work various shifts within the call centre hours

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted. Please note that we may use AI tools to help us through the recruitment process. 

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Apply