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Outbound Associate Jobs in Whitby, ON (NOW HIRING)

Wing Assistant

GTM Sales Associate

Toronto, ON · Remote

... Associate to help create them. This person will sit at the front line of our revenue motion ... Run focused outbound campaigns around active hiring needs, operational pain points, and alternative ...

Proto3000

Warehouse Associate

Maple, ON · On-site

Warehouse Associate Additive manufacturing and metrology are changing the way we design and ... Manage inbound/outbound shipments, schedules, and due dates * Other duties as assigned * Skills and ...

1Valet

Sales Associate (Ontario)

Toronto, ON · Remote

CA$60K/yr

Maintain a high-volume outbound prospecting cadence, including building and maintaining a robust pipeline through proactive cold outreach. * Hybrid Account Management : Effectively maintain ...

1Valet

Sales Associate (Ontario)

Toronto, ON

$60K/yr

Sales Associate (Ontario) About 1Valet 1Valet is a Canadian technology company transforming the way ... You will drive this growth by executing strategic outbound outreach, representing the brand at ...

Mohawk Industries

WAREHOUSE ASSOC I- CANADA

Concord, ON

  • Medical

  • Dental

  • Life

Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders ... The associate may be required to sometimes sit, climb or balance. The associate must lift and/or ...

Mohawk Industries

WAREHOUSE ASSOC I- CANADA

Concord, ON · On-site

  • Medical

  • Dental

  • Life

Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders ... The associate may be required to sometimes sit, climb or balance. The associate must lift and/or ...

Mohawk Industries

WAREHOUSE ASSOC I- CANADA

Concord, ON · On-site

  • Medical

  • Dental

  • Life

Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders ... The associate may be required to sometimes sit, climb or balance. The associate must lift and/or ...

Monex

Business Development Associate

Toronto, ON

  • Medical

  • Dental

  • Vision

Business Development Associate | Toronto Monex is a leading global financial solutions provider ... The role combines high-volume outbound sales activity with a strong focus on compliance, risk ...

Inizio Engage

Virtual Engagement Associate

Toronto, ON · Remote

Virtual Engagement Associate Inizio Engage is seeking an energetic and customer-focused Virtual ... In this role, you will engage healthcare professionals and healthcare facilities through outbound ...

New

Inizio Engage

Virtual Engagement Associate

Ajax, ON · Remote

Virtual Engagement Associate Inizio Engage is seeking an energetic and customer-focused Virtual ... In this role, you will engage healthcare professionals and healthcare facilities through outbound ...

New

CJ Logistics

Warehouse Associate

Toronto, ON

We are currently seeking a Warehouse Associate to support our growing team. This role is ideal for ... for outbound shipments. Also, reconcile the inbound items with the packing list and raise and ...

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Outbound Associate information

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What cities near Whitby, ON are hiring for Outbound Associate jobs?

Cities near Whitby, ON with the most Outbound Associate job openings:

Outbound Associate jobs near you

Outbound Sales Advisor

Canadian Automobile Association (CAA)

Thornhill, ON

Full-time

Posted 21 days ago

Job description

About Us

At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.As atrusted Member-based organization, we provide products and services that are essential to Members' safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors' mobility, and consumer protection. Associates share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies. 

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do:

  • Responsible for conducting outbound sales calls to existing members using predictive dialer technology in order to retain our existing members, process any retention related inquiries and identifying cross/up-sell opportunities while providing an exceptional customer experience.
  • Solicit upgrades and add-ons to existing memberships
  • Secure AR (Express Renewal) on credit card sales
  • Manage call flow in conjunction with navigating screens
  • Utilize SAP computer applications to process all service/sales transactions
  • Provide first call resolution to address all Member concerns
  • Accountable for Quality & Sales targets, and adhering to contract center metrics

Who You Are:

  • Completion of post secondary education 
  • 2-3 years experience in sales environment
  • Ability to adapt and work effectively within a variety of diverse situations
  • Excellent customer service skills, interpersonal, phone etiquette, active listening/empathy, etc.
  • Strong sales aptitude
  • Excellent communication skills (oral and written)
  • Excellent organizational skills- multi-tasking
  • Proficient in Microsoft Office suite
  • Familiar with working in pressure environments
  • Available to work varied shifts including weekends and holidays and must be available to attend all scheduled training
  • Shifts range from 10am to 8pm EST Monday to Thursday & 10am to 6pm EST Friday and Saturday with every 3rd Saturday of work (No Sundays).

Please note, that Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note, that we may use AI tools to help us through the recruitment process.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. 

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