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Outbound Associate Jobs in Bolingbrook, IL (NOW HIRING)

Wesco

Supervisor - Operations (Outbound)

Alsip, IL · On-site

You will train, coach and council associates, and can have at least 2 or more direct reports. You ... Coordinate employee work assignments to achieve inbound and outbound service requirements * Direct ...

Michelin

Warehouse Associate

Channahon, IL · On-site

$21.93/hr

Warehouse Associate Build a Career That Matters with One of the World's Most Respected Employers ... Verify inbound/outbound shipments are accurate/free of damage, report quality variances. Monitor ...

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Outbound Associate information

See Bolingbrook, IL salary details

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How much do outbound associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for outbound associate in Bolingbrook, IL is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.84 per hour, depending on experience, location, and employer.

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What cities near Bolingbrook, IL are hiring for Outbound Associate jobs?

Cities near Bolingbrook, IL with the most Outbound Associate job openings:

Outbound Associate jobs near you

Seasonal Warehouse Associate - Outbound Dept.

Romeoville, IL

ODP Business Solutions
See more jobs at ODP Business Solutionsexternal

$17/hr

Full-time

Retirement

Re-posted 7 days ago

Key responsibilities

  • Perform distribution-related functions such as order filling, shipping, receiving, checking, picking, packing, replenishment, bin/bulk order fill, bin/bulk stocking, sorting, or loading.

  • Operate a pallet jack to move product around as needed.

  • Contribute to a safe work environment through housekeeping and safety practices.

Job description

Overview

The Warehouse Associate is responsible for daily customer order fulfillment activities within an assigned area(s) of a distribution facility.  This position is responsible for demonstrating safety and operational expertise within a quality and productivity driven environment. This position will be required to proficiently perform at least one or more distribution-related activities (e.g., order filling, shipping, receiving) on a regular basis.

  • Perform one or more distribution-related functions that allow, as the business requires, assignment across various functions such as checking, picking, packing, replenishment, bin/bulk order fill, bin/bulk stocking, shipping, receiving/returns, sorting, or loading (as applicable to operation).  Assignment to other functional tasks may be done on a daily or less than daily basis.
  • May, on occasion, operate a pallet jack to move product around
  • Contribute to a safe work environment through continuous focus on housekeeping and safety
  • Demonstrate a commitment to our company’s core values
  • Interact with supervisors, leads, and/or work groups with information exchanges related to immediate tasks
  • Participate in the implementation and contribute ideas and suggestions for continuous improvements to the distribution process in a group setting
  • Work in a fast-paced, metric-driven environment
  • High school diploma or equivalent education preferred
  • No previous experience required, One (1) year previous related experience preferred

Skills and Ability:

  • Basic ability to communicate, both verbally and in writing, using the English language
  • Basic math skills (counting, addition, subtraction, multiplication)
  • Basic computer skills (accessing and navigating the internet; familiar with the keyboard; opening, closing and saving documents)
  • Ability to lift a minimum of 70 pounds regularly, up to 150 pounds infrequently
  • Ability to push, pull, grasp, and fine manipulation of equipment using hands is ongoing throughout the work hours
  • Walking on uneven surfaces possible, though infrequently
  • Basic level experience with Microsoft Word and Excel
  • Ability to work a flexible schedule (start shift early and/or stay until the work is complete)
  •  Exhibited good job performance and behavior as measured through indicators such as teamwork, attendance, quality, and productivity, etc.


 

About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. 

Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns. 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.  

Pay, Benefits & Work Schedule: The salary range for this role is $17.00/hour to $17.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. 

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. 

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.   

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. 

How to Apply: Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.

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