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Outbound Associate Jobs in Massachusetts (NOW HIRING)

Aciron Consulting

Marketing Associate

Cambridge, MA · On-site

The Marketing Associate role provides tremendous room for growth within the company and grants the ... Develop and execute inbound and outbound marketing strategies for Aciron Consulting services and ...

Aciron Consulting

Marketing Associate

Cambridge, MA

The Marketing Associate role provides tremendous room for growth within the company and grants the ... Develop and execute inbound and outbound marketing strategies for Aciron Consulting services and ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · On-site

$24/hr

Conduct empathetic outbound calls to policyholders, providing clear guidance and establishing next ... Associate degree (or currently working toward an Associate degree) is strongly preferred.

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · Hybrid

$23 - $24/hr

Conduct empathetic outbound calls to policyholders, providing clear guidance and establishing next ... Associate degree (or currently working toward an Associate degree) is strongly preferred.

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · Hybrid

$23 - $24/hr

Conduct empathetic outbound calls to policyholders, providing clear guidance and establishing next ... Associate degree (or currently working toward an Associate degree) is strongly preferred.

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · On-site

$24/hr

Conduct empathetic outbound calls to policyholders, providing clear guidance and establishing next ... Associate degree (or currently working toward an Associate degree) is strongly preferred.

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · Hybrid

$23 - $24/hr

Conduct empathetic outbound calls to policyholders, providing clear guidance and establishing next ... Associate degree (or currently working toward an Associate degree) is strongly preferred.

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · On-site

$24/hr

Conduct empathetic outbound calls to policyholders, providing clear guidance and establishing next ... Associate degree (or currently working toward an Associate degree) is strongly preferred.

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · On-site

$24/hr

Conduct empathetic outbound calls to policyholders, providing clear guidance and establishing next ... Associate degree (or currently working toward an Associate degree) is strongly preferred.

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · On-site

$24/hr

Conduct empathetic outbound calls to policyholders, providing clear guidance and establishing next ... Associate degree (or currently working toward an Associate degree) is strongly preferred.

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · Hybrid

$23 - $24/hr

Conduct empathetic outbound calls to policyholders, providing clear guidance and establishing next ... Associate degree (or currently working toward an Associate degree) is strongly preferred.

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · Hybrid

$23 - $24/hr

Conduct empathetic outbound calls to policyholders, providing clear guidance and establishing next ... Associate degree (or currently working toward an Associate degree) is strongly preferred.

Sea Machines

Supply Chain Associate

Boston, MA · On-site

Work closely with Logistics Operations to help track inbound and outbound shipments and communicate ... Associate or Bachelor's degree in Business, Management, or a related field preferred. * One to ...

Sea Machines

Supply Chain Associate

Boston, MA · On-site

Work closely with Logistics Operations to help track inbound and outbound shipments and communicate ... Associate or Bachelor's degree in Business, Management, or a related field preferred. * One to ...

Northern Bank

Sales & Service Associate

Acton, MA · On-site

$25 - $33/hr

Conduct outbound calls to existing and prospective clients to build relationships and uncover unmet ... Associates degree preferred * 1-3 years of experience in a client-facing sales or service role

Northern Bank

Sales & Service Associate

Acton, MA · On-site

Conduct outbound calls to existing and prospective clients to build relationships and uncover unmet ... Associates degree preferred * 1-3 years of experience in a client-facing sales or service role

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All JobsOutbound Associate JobsOutbound Associate Jobs in Massachusetts

Outbound Associate information

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What are the most commonly searched types of Outbound jobs in Massachusetts?

The most popular types of Outbound jobs in Massachusetts are:

What cities in Massachusetts are hiring for Outbound Associate jobs?

Cities in Massachusetts with the most Outbound Associate job openings:

Outbound Associate jobs near you

Outbound Fulfillment Associate I

Newburyport, MA • On-site

Rochester Electronics
Semiconductor and Electronic Component Manufacturing • 501 - 1,000 employees
Learn more about Rochester Electronicsexternal

$17 - $20/hr

Other

Re-posted 15 days ago

Job description

The Outbound Fulfillment Associate I performs the physical or administrative tasks involved in the shipping, receiving, storing, distributing and order fulfillment of merchandise, products, materials, parts, supplies and equipment. Checks goods received for distribution against purchase orders and/or invoices; maintains records of goods and rejects unsatisfactory items. Packages and prepares products and merchandise for final shipment and posts weights and shipping charges. Lifts heavy items and may operate a forklift. Prepares and maintains records of merchandise shipped. Reviews customer orders, examines, stocks and distributes merchandise, products and materials in inventory warehouses, distribution centers or manufacturing lines. Responsibilities Pick/Sort/Pack/Ship and Receive material for international and domestic shipmentsPerform Visual InspectionPerform lift truck safety inspectionsFollow standard work instructions and operating procedures (SWI and SOP)Order FulfillmentProcessing shipments through both ERP, WMS and TMSReceiving and general inventory managementUnload/reload freight carriersPerforms additional inventory functionPractice and participate in continuous process improvement activitiesInventory reconciliationHousekeepingPerforms additional duties as assigned by supervision or team leadSafely operate powered industrial vehicles Qualifications High school diploma or equivalent preferredMinimum 1 year administration, materials planning, manufacturing and/or production experience.General experience with Microsoft Office software (Excel, Word, Outlook)Knowledge of Excel and understanding of basic formulasAble to modify existing and create new spreadsheetsMust be able to: Speak and understand EnglishRead/follow written and verbal instructionsWork as part of a group or work independently to perform functions accuratelyMulti-task Must have high attention to detailMust have excellent listening and communication skillsMust have a valid drivers license

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