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Outbound Associate Jobs in Fall River, MA (NOW HIRING)

Boot Barn

Inventory Control Associate (Seasonal)

Warwick, RI · On-site

$16.50 - $20.50/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

New

Core-Mark

Warehouse Associate Night Shift

Harmony, RI · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Rumford, RI · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

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All JobsOutbound Associate JobsOutbound Associate Jobs in Fall River, MA

Outbound Associate information

See Fall River, MA salary details

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How much do outbound associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for outbound associate in Fall River, MA is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.17 per hour, depending on experience, location, and employer.

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What cities near Fall River, MA are hiring for Outbound Associate jobs?

Cities near Fall River, MA with the most Outbound Associate job openings:

Outbound Associate jobs near you

Planning and Advice Associate - Smithfield, RI

Fidelity Investments

Smithfield, RI

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

16th of 152 rated financial services

Job description

Job Description:Planning and Advice Associate

As a Planning and Advice Associate, you serve as a trusted partner for our workplace and personal investment customers. You will engage in inbound and outbound conversations, provide guidance on retirement and/or investment needs, and help clients navigate Fidelity's products, services, and planning tools. You will develop relationshipbuilding, planning, and service to sales skills through a structured development path with comprehensive training and licensing support.

Key Responsibilities

  • As part of the Planning and Advice inbound and outbound call team, you will start your journey in our multi-stage development to a career in planning and advice where you will build relationships with 401(k) workplace participants and/or personal investment clients through planning and advice conversations.

  • Guide clients using Fidelity's planning tools, research, and investment solutions.

  • Handle inbound service and consultative calls; conduct outbound outreach through warm opportunities and/or appointments.

  • Introduce customers to appropriate business partners and set targeted planning appointments to help people create their path to financial well-being.

  • Discuss market trends, investment concepts, and financial planning strategies.

  • Manage and prioritize your day using Salesforce and internal systems.

Skills & Expertise

  • Strong client relationship and consultative experience.

  • Experience with inbound/outbound warm leads and customer engagement.

  • Interest or knowledge in financial services and retirement planning.

  • Strong communication, technology, and timemanagement skills.

  • Ability and flexibility to work in a "hybrid" work setting, both at home and in office.

  • Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire

Licensing & Development

  • Paid support to obtain SIE, Series 7, and Series 66.

  • Tuition reimbursement available for future credentials.

Our Investments in You

Our benefits programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Backup Dependent Care, Charitable match, and Concierge Services.

Sound too good to be true? See for yourself and learn more about our benefits offerings:

  • Click to hear from a few of our associates about the outstanding benefits Fidelity offers:Benefits at Fidelity Investments (opens in a new tab)

  • Click here for a local news story about how we are helping ouremployees pay back their student loan debt (opens in a new tab)

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Series 07 - FINRA, Series 66 - FINRACategory:Sales

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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