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Outbound Associate Jobs in Arizona (NOW HIRING)

Agility 360

Customer Service Associate (Banking)

Chandler, AZ · On-site

$14.75 - $20.50/hr

Customer Service Associate (Banking) - Chandler, AZ Agility 360 is searching for experienced ... Deliver exceptional customer service by interacting directly with clients via inbound and outbound ...

Phx Screen Printing

Sales & Marketing Associate

Phoenix, AZ · On-site

$40K - $54K/yr

Sales & Marketing Associate - Branding, Apparel & Graphics Job Summary We are seeking a motivated ... Generate new leads through walk-ins, referrals, follow-ups, and outbound outreach * Prepare quotes ...

Aerotek

Payroll Associate

Tempe, AZ · On-site

$21.63/hr

Aerotek Corporate has an immediate opening for a Payroll Associate at our corporate office in Tempe ... Send emails and make outbound calls to 3rd parties for payroll related research (Bank of America ...

Aerotek

Payroll Associate

Tempe, AZ · On-site

$21.63/hr

Reporting to the Payroll Lead, the Payroll Associate will be responsible for professionally and ... Send emails and make outbound calls to 3rd parties for payroll related research (Bank of America ...

LPL Financial

Associate Service Professional

Tempe, AZ · On-site

$21.10 - $35.16/hr

The Cash Management Associate Service Professional in Operations will primarily handle inbound and outbound calls with our advisors aiming to guide and support cash management requests. This includes ...

Boot Barn

Inventory Control Associate (Seasonal)

Buckeye, AZ · On-site

$16.75 - $20.75/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate (Seasonal)

Chandler, AZ · On-site

$16.50 - $20.50/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate (Seasonal)

Kingman, AZ · On-site

$15.25 - $18.75/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate (Seasonal)

Buckeye, AZ · On-site

$16.75 - $20.75/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate (Seasonal)

Mesa, AZ · On-site

$16.75 - $20.75/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate (Seasonal)

Mesa, AZ · On-site

$16.50 - $20/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate (Seasonal)

Yuma, AZ · On-site

$14.50 - $18/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate (Seasonal)

Mesa, AZ · On-site

$16 - $19.75/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate (Seasonal)

Phoenix, AZ · On-site

$17.25 - $21.25/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate (Seasonal)

Tucson, AZ · On-site

$14.75 - $18/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

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All JobsOutbound Associate JobsOutbound Associate Jobs in Arizona

Outbound Associate information

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What are the most commonly searched types of Outbound jobs in Arizona?

The most popular types of Outbound jobs in Arizona are:

What cities in Arizona are hiring for Outbound Associate jobs?

Cities in Arizona with the most Outbound Associate job openings:

Outbound Associate jobs near you

Customer Service Associate (Banking)

Chandler, AZ • On-site

Agility 360
Finance and Insurance • 51 - 200 employees
Learn more about Agility 360external

$14.75 - $20.50/hr

Other

Re-posted 19 days ago

Job description

Customer Service Associate (Banking) - Chandler, AZ  
Agility 360 is searching for experienced Customer Service Associates for a contract position with our client located in Chandler, AZ. The ideal candidates will posses a strong background in call center and customer service, with experience in Banking -  Home Owners Associations (HOAs) experience is also preferred. As an integral part of the team, you will hold a pivotal role connecting with clients to deliver exceptional customer service. Your dedication to service excellence will be unwavering, and you’ll find fulfillment in embracing challenges that allow your exceptional attention to detail and critical thinking skills to shine. Your primary responsibilities will include supporting onboarding, relationship banking support, handling inbound and outbound calls, treasury & payments (ACH, wires, positive pay, lockbox), and exception processing.
Job Responsibilities:
  • Deliver exceptional customer service by interacting directly with clients via inbound and outbound calls, chats, and emails
  • Support customer onboarding processes and ensure a smooth experience
  • Provide relationship banking support to maintain and strengthen client relationships
  • Handle and resolve customer inquiries, issues, and service requests in a timely manner
  • Manage treasury and payment operations, including ACH transactions, wire transfers, positive pay, and lockbox services
  • Perform exception processing and resolve discrepancies with strong attention to detail
  • Apply critical thinking skills to troubleshoot problems and provide effective solutions
  • Maintain accurate records and documentation of customer interactions and transactions
  • Collaborate with internal teams to ensure efficient service delivery and issue resolution
  • Uphold high standards of service excellence in a fast-paced call center environment

Experience:
  • High school diploma, GED or equivalent is required; bachelor’s degree preferred
  • 2+ years previous experience in customer support/call center role required
  • 2+ years of Tax/Banking/Mortgage/Real Estate Industry experience preferred
  • Familiarity with Homeowners Associations (HOA) services and support is a plus
  • Experience supporting client onboarding processes and account setup
  • Working knowledge of treasury and payment operations, including ACH, wire transfers, positive pay, and lockbox services
  • Proven ability to perform exception processing and resolve transaction discrepancies
  • Strong problem-solving and critical thinking skills with the ability to handle complex customer inquiries
  • Exceptional attention to detail and accuracy in processing financial transactions and documentation
  • Experience maintaining customer records and documenting interactions in CRM or internal systems
  • Ability to multitask and work efficiently in a fast-paced, deadline-driven environment
  • Strong communication skills with a focus on delivering high-quality customer experiences
  • Demonstrated ability to build and maintain client relationships

Physical Requirements:

  • Position requires all forms of dexterity/mobility which may include extended periods of sitting/standing. May occasionally required to reach with hands and arms, twist, climb or balance, stoop, kneel crouch or crawl.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral, depth perception and the ability to adjust focus.
  • Must be able to speak and hear, lift and carry up to twenty-five pounds (25 lbs.) or occasionally more.
  • May be required to drive for business purposes and must hold a valid driver’s license in good standing and maintain personal auto insurance in compliance with local or state requirements.
  • Ability to work in a fast-paced, occasionally noisy, or distracting environment.

Job Details:
  • 6 month contract role (possible contract extension or full-time conversion after 6 months)
  • Location: Chandler, AZ
  • Shift: Monday - Friday, 8am - 5pm MST
  • Hourly pay range: Based on experience
  • Employment is contingent on passing a background check, credit check and drug screen

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