Outage Manager Jobs in Arizona (NOW HIRING)

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This role leads one of the most significant geospatial transformations in the organization-guiding the enterprise migration to the ArcGIS Utility Network and shaping how GIS supports electric operations for years to come.

You will supervise and support a dedicated and experienced technology team while contributing directly to the evolution of our geospatial systems. In this role, you will work collaboratively with IT partners, operations, field services, and business stakeholders to support the implementation of the ArcGIS Utility Network. You'll help ensure systems and data support daytoday workflows, maintain reliability and accuracy, and align with longterm asset management goals. This role is wellsuited for someone who enjoys balancing people leadership with handson technical involvement in a collaborative, forwardthinking environment.

Directs, coordinates and administers assigned personnel designated to provide ongoing services and products used by Transmission & Distribution (Geographic Information System - Smallworld Preferred, Outage Management System, Work Management System, Maintenance Management System and other related technologies). Provides ongoing leadership to ensure services and products required by clients are well understood and tactical direction is set to ensure their delivery.

• Reports to and coordinates closely with the appropriate Director or Supervisor of Information Services to plan and manage the responsibilities of the group.

• Coordinates with clients to ensure a thorough understanding of services and products required. Adept at understanding the needs of clients from a business perspective.

• Oversees, directs, and coordinates the work of staff members assigned to the group to ensure the delivery of results that meet client needs, and provide for the efficient long term operation of IS.

• Works with other IS groups to ensure the understanding and coordination of effective results.

• Develops and manages budgets which support the cost-effective implementation of strategies, tactics and operating plans within the immediate area of responsibility.

• Provides or ensures effective project leadership for assignments and initiatives the immediate group is involved in.

• Ensures that IS Standards and practices are understood and consistently applied.

• Maintains an effective level of expertise and understanding needed to direct and coordinate those areas of responsibility to ensure success.

• Is responsible for the design, development, and maintenance of the Geographic Information System, Outage Management System, Work Management System, Maintenance Management System and other related technologies supported by the immediate group.

• This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.

• Ensure that the Company's management principles, policies and programs are consistently practiced and continually support the Affirmative Action Plan.

• Assume fiduciary responsibility for operating the business and provide recommendations on cost improvement measures.

• Ensure that the Performance Management program is administered uniformly and effectively.

• Comply with and administer the terms and conditions of the Collective Bargaining Agreement when applicable.

• Administers personnel functions, including recruiting, review and approval of job descriptions and salary classifications, and selection and placement of personnel. Participates in hiring, termination, promoting, assignment and direction of staff.

• Ensure compliance with all applicable local, state and federal laws, regulations and standards, company policies, practices and ethical obligations to investigate, evaluate and recommend appropriate resolution to employee complaints.

• Promotes and participates in the professional development, personal growth and career planning of staff. Motivate, recognize and reward, coach, counsel, train; provide feedback to employees during performance reviews. Participates in Leadership Development programs.

• Addresses disciplinary and/or performance issues, according to company policy, and communicates effectively with employees regarding corrective action. Has input into the adjustment of grievances and administration of discipline.

• Plans day-to-day operations, estimates personnel needs and schedules and assigns work. Evaluate the structure and team plan for continual improvement of the efficiency and effectiveness of the group.

Minimum Qualifications

• High school diploma or GED.

• Minimum 5 years of experience in the Information Service field and demonstrated experience leading an application support or large project team. Broad knowledge of related application systems and interfaces.

• Strong leadership and inter personal skills required to lead IS staff members and maintain effective relations with clients.

• Experience in the following is required:

  • GIS systems

  • Business areas of Electric Utilities (experience specifically in Electric Distribution is a plus).

  • Analysis for support and problem resolution of GIS systems for utilities.

  • Requirements analysis.

  • Familiarity with MS Project, PowerPoint, Visio, Word, Excel.

Preferred Qualifications

• Bachelor's degree in Management Information Systems, Computer Science or related discipline preferred.

• A broad general knowledge of information systems technology subjects, extensive knowledge of hardware and software, and the ability to keep abreast of new technologies.

• Strong business knowledge and experience within the area of responsibility.

• Communicate effectively with clients, direct reports, and management.