General Manager
Salary Range: $55,000 to $75,000 per year
The actual salary offered will be based on factors such as General Manager experience, restaurant volume, qualifications, certifications, operational knowledge, and the needs of the organization.
General Managers may also be eligible to participate in a performance-based bonus program.
Position Overview
The General Manager is responsible for operating a successful and profitable restaurant while ensuring the restaurant meets McDonald's standards for Quality, Service, Cleanliness, and Food Safety.
This is an important leadership role with responsibility for the restaurant's people, operations, guest experience, financial performance, and long-term success.
The General Manager works with the Area Supervisor to establish restaurant goals and create plans to achieve those goals in alignment with McDonald's operating systems and organizational expectations.
Leadership Responsibilities
The General Manager leads a team of Department Managers, Shift Managers, and crew members who have specific responsibilities within the restaurant.
Responsibilities may include:
- Leading the restaurant's daily operations
- Creating and executing plans to achieve sales, guest-count, labor, and profitability goals
- Maintaining McDonald's standards for Quality, Service, Cleanliness, and Food Safety
- Coaching Department Managers and Shift Managers
- Helping managers establish performance and development goals
- Following up on managers' progress and providing continued direction
- Recruiting, hiring, training, and developing restaurant employees
- Building a strong management and crew team
- Ensuring the restaurant is appropriately staffed
- Managing employee performance, accountability, and recognition
- Overseeing scheduling, labor deployment, and payroll controls
- Monitoring food cost, inventory, waste, cash controls, and profitability
- Maintaining a safe, respectful, and welcoming workplace
- Responding to customer concerns and improving the guest experience
- Ensuring restaurant equipment, facilities, and grounds are properly maintained
- Completing required administrative, financial, and operational responsibilities
- Preparing the restaurant and team for future growth
Preferred Qualifications
Ideal candidates will have previous General Manager experience operating a high-volume restaurant.
Preferred qualifications include:
- Previous McDonald's General Manager experience
- McDonald's Hamburger University graduation
- Experience operating a high-volume restaurant
- Strong leadership, coaching, and communication skills
- Experience managing restaurant financial performance
- Strong knowledge of food safety and restaurant operations
- OTP2 or OTP3 certification
- Quick-service restaurant experience
- Hospitality or retail management experience
- Ability to lead and develop managers and crew members
- Ability to work a flexible schedule based on restaurant needs
Equivalent combinations of education, training, certifications, and relevant management experience may also be considered.
Compensation
- Annual salary of $55,000 to $75,000
- Performance-based bonus program
Benefits May Include:
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with company match
- Short-term and long-term disability insurance
- Life insurance
- Paid time off
- Tuition reimbursement of up to $3,000 per year
- Free meals while working
- Discounts at participating national retailers
- Professional training and career-development opportunities
About Our Organization
Goble Family Restaurants is a locally owned and operated McDonald's franchise organization with restaurants throughout Midcoast, Central, and Southern Maine.
Our focus is to improve the customer experience by providing excellent service, gold-standard quality products, and an environment where every guest feels welcomed, valued, and appreciated.
We are committed to developing our employees and promoting from within. Many members of our senior leadership team began their McDonald's careers as crew members.
Independent Franchise Disclosure
This position is with an independently owned and operated McDonald's franchise. The independent franchisee is a separate company and employer from McDonald's USA.
The franchisee is solely responsible for all employment matters at its restaurants, including hiring, termination, discipline, supervision, staffing, compensation, benefits, and scheduling.
Information provided through the application process will be submitted to the independent franchise organization so it may contact the applicant and evaluate the application. McDonald's USA will not receive a copy of the application and will not participate in employment decisions related to this position.
This posting provides general information about the General Manager position and is not a complete job description. General Managers may perform additional responsibilities based on the operational and business needs of the restaurant and organization.
Employment decisions are made without regard to legally protected characteristics. Reasonable accommodations are available to qualified applicants and employees as required by law.
