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Osthoff Resort Jobs (NOW HIRING)

The Osthoff Resort

Concierge - Aspira Spa

Elkhart Lake, WI · On-site

$13.25 - $16.25/hr

At The Osthoff Resort & Spa, we believe exceptional guest experiences start with an exceptional team. We foster a supportive, welcoming culture where employees are valued, encouraged, and empowered ...

The Osthoff Resort

Front Desk Team Member

Elkhart Lake, WI · On-site

$12 - $15.25/hr

Front Desk Team Member The Osthoff Resort is seeking a friendly, professional, and guest-focused individual to join our team as a Front Desk Team Member. This individual is responsible for providing ...

The Osthoff Resort

Front Desk Team Member

Elkhart Lake, WI

$12 - $15.25/hr

Front Desk Team Member The Osthoff Resort is seeking a friendly, professional, and guest-focused individual to join our team as a Front Desk Team Member. This individual is responsible for providing ...

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Osthoff Resort information

See salary details

$28K

$81.5K

$233.5K

How much do osthoff resort jobs pay per year?

As of Aug 11, 2026, the average yearly pay for osthoff resort in the United States is $81,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What is Osthoff Resort?

Osthoff Resort is a premier, AAA Four Diamond resort located in Elkhart Lake, Wisconsin. It offers luxury accommodations, fine dining, a full-service spa, and a variety of recreational activities for guests. The resort is known for hosting weddings, conferences, and special events, as well as providing family-friendly amenities and seasonal events. With its scenic lakefront setting and high-quality services, Osthoff Resort is a popular destination for both leisure and business travelers.

What is the difference between Osthoff Resort vs Hotel Front Desk Agent?

AspectOsthoff ResortHotel Front Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentLuxury resort setting, hospitality industryHotel lobby, front desk, customer service environment
Employer & IndustryResort hospitality, tourismHotels, hospitality industry

Both roles involve guest interaction and customer service, but Osthoff Resort offers a broader hospitality environment with amenities like dining and recreation, while a Hotel Front Desk Agent primarily handles check-ins, reservations, and guest inquiries. The roles share similar credentials and industry settings, but Osthoff Resort provides a more comprehensive resort experience.

What are some typical responsibilities for staff members working at Osthoff Resort?

Staff members at The Osthoff Resort often work in a collaborative and guest-focused environment, handling tasks such as front desk operations, housekeeping, food and beverage service, event coordination, and recreation assistance. Daily responsibilities may include interacting with guests to ensure a positive experience, maintaining high standards of cleanliness, setting up for weddings or conferences, and working closely with other departments to resolve guest requests. Teamwork and strong communication skills are essential, as employees frequently coordinate with colleagues from different areas to deliver seamless service.

What are the key skills and qualifications needed to thrive as a hospitality professional at Osthoff Resort, and why are they important?

To thrive as a hospitality professional at Osthoff Resort, you need strong customer service skills, attention to detail, and relevant experience or education in hospitality management. Familiarity with hotel management software and reservation systems such as Opera or RoomKeyPMS is often required. Exceptional interpersonal skills, teamwork, and adaptability help you deliver memorable guest experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring guest satisfaction, smooth operations, and the resort’s reputation for excellence.
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Osthoff Resort jobs near you
Infographic showing various Osthoff Resort job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $81,549 per year, or $39.2 per hour.

Concierge - Aspira Spa

The Osthoff Resort

Elkhart Lake, WI • On-site

$13.25 - $16.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Aspira Spa Concierge
Job Description
The Spa Concierge is responsible for creating an exceptional guest experience by welcoming guests, providing orientation to the spa facilities, and ensuring the highest level of personalized service throughout each visit. This position maintains the cleanliness, organization, and presentation of all guest areas, monitors locker room amenities, and assists with daily spa operations. The Spa Concierge also promotes spa services and retail offerings, responds promptly and professionally to guest needs, and helps uphold the luxury standards and Four-Diamond service experience that defines Aspira Spa.
Duties and Responsibilities
  • Issue spa lockers, robes and slippers to guests and then escort guests to their lockers
  • Provide orientation tour, explaining spa amenities offered and answering guests' questions
  • Maintain a safe, clean and well-organized spa environment through consistent monitoring of the changing rooms/facility area
  • Stock changing room supplies and amenities and maintain accurate supply lists and inventory sheets
  • Fold and restock laundry for the spa, including towels, sheets, and robes
  • Review guest appointment/schedules as needed
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
  • Handle guests' questions and concerns professionally and courteously
  • Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Regularly attend, participate in and support training and staff meetings for the spa
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention
  • All other duties as assigned

Qualifications
  • High School Diploma
  • Must have excellent customer service skills
  • Experience in Wellness or Hospitality Industry preferred
  • Weekend and holiday availability required
  • Able to lift, carry, and move supplies (up to 40 pounds) and remain on your feet for extended periods
  • Ability to learn quickly and accurately
  • Enjoy working with people and have a friendly, professional, and positive personality
  • Excellent communication and listening skills
  • Basic computer knowledge
  • Ability to perform job functions with attention to detail, speed, and accuracy
  • Ability to maintain confidentiality of guest information and pertinent hotel data

Why Work at the Osthoff Resort?
At The Osthoff Resort & Spa, we believe exceptional guest experiences start with an exceptional team. We foster a supportive, welcoming culture where employees are valued, encouraged, and empowered to grow. Team members enjoy competitive pay and a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, a 401(k) with company match, resort-wide discounts, and more. Flexible scheduling and opportunities for advancement make it easy to build a rewarding career while maintaining balance. Here at The Osthoff, you're more than an employee-you're part of a team that takes pride in creating memorable experiences for our guests.
The Osthoff Resort is an Equal Employment Opportunity Employer.
About Us
Located in the charming lakeside village of Elkhart Lake, The Osthoff Resort & Spa offers an elevated and inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, the resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Surrounded by natural beauty, rich history, and a vibrant sense of community, our team enjoys a setting that feels both inspiring and welcoming year-round. Whether you're seeking professional growth, meaningful connections, or a better quality of life, The Osthoff offers the chance to be part of a respected hospitality team dedicated to creating memorable experiences in an extraordinary location.

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