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Osthoff Resort Jobs (NOW HIRING)

The Osthoff Resort

Front Desk Team Member

Elkhart Lake, WI · On-site

$12 - $15.25/hr

Front Desk Team Member The Osthoff Resort is seeking a friendly, professional, and guest-focused individual to join our team as a Front Desk Team Member. This individual is responsible for providing ...

The Osthoff Resort

Security

Elkhart Lake, WI · On-site

$15.25 - $18.50/hr

Security The Osthoff Resort is seeking a friendly, professional, and guest-focused individual to join our Security team! Duties and Responsibilities Security ensures the safety of guests, team ...

The Osthoff Resort

Front Desk Team Member

Elkhart Lake, WI · On-site

$12 - $15.25/hr

Front Desk Team Member The Osthoff Resort is seeking a friendly, professional, and guest-focused individual to join our team as a Front Desk Team Member. This individual is responsible for providing ...

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Osthoff Resort information

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$28K

$81.5K

$233.5K

How much do osthoff resort jobs pay per year?

As of Jul 14, 2026, the average yearly pay for osthoff resort in the United States is $81,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What is Osthoff Resort?

Osthoff Resort is a premier, AAA Four Diamond resort located in Elkhart Lake, Wisconsin. It offers luxury accommodations, fine dining, a full-service spa, and a variety of recreational activities for guests. The resort is known for hosting weddings, conferences, and special events, as well as providing family-friendly amenities and seasonal events. With its scenic lakefront setting and high-quality services, Osthoff Resort is a popular destination for both leisure and business travelers.

What is the difference between Osthoff Resort vs Hotel Front Desk Agent?

AspectOsthoff ResortHotel Front Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentLuxury resort setting, hospitality industryHotel lobby, front desk, customer service environment
Employer & IndustryResort hospitality, tourismHotels, hospitality industry

Both roles involve guest interaction and customer service, but Osthoff Resort offers a broader hospitality environment with amenities like dining and recreation, while a Hotel Front Desk Agent primarily handles check-ins, reservations, and guest inquiries. The roles share similar credentials and industry settings, but Osthoff Resort provides a more comprehensive resort experience.

What are some typical responsibilities for staff members working at The Osthoff Resort?

Staff members at The Osthoff Resort often work in a collaborative and guest-focused environment, handling tasks such as front desk operations, housekeeping, food and beverage service, event coordination, and recreation assistance. Daily responsibilities may include interacting with guests to ensure a positive experience, maintaining high standards of cleanliness, setting up for weddings or conferences, and working closely with other departments to resolve guest requests. Teamwork and strong communication skills are essential, as employees frequently coordinate with colleagues from different areas to deliver seamless service.

What are the key skills and qualifications needed to thrive as a hospitality professional at Osthoff Resort, and why are they important?

To thrive as a hospitality professional at Osthoff Resort, you need strong customer service skills, attention to detail, and relevant experience or education in hospitality management. Familiarity with hotel management software and reservation systems such as Opera or RoomKeyPMS is often required. Exceptional interpersonal skills, teamwork, and adaptability help you deliver memorable guest experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring guest satisfaction, smooth operations, and the resort’s reputation for excellence.
More about Osthoff Resort jobs
What cities are hiring for Osthoff Resort jobs? Cities with the most Osthoff Resort job openings:
What states have the most Osthoff Resort jobs? States with the most job openings for Osthoff Resort jobs include:
What job categories do people searching Osthoff Resort jobs look for? The top searched job categories for Osthoff Resort jobs are:
Osthoff Resort jobs near you
Infographic showing various Osthoff Resort job openings in the United States as of July 2026, with employment types broken down into 2% Internship, 14% As Needed, 58% Temporary, 10% Contract, 3% Nights, and 13% Summer. Highlights an 2% Physical, 53% Hybrid, and 45% Remote job distribution, with an average salary of $81,549 per year, or $39.2 per hour.
Front Desk Team Member

Front Desk Team Member

The Osthoff Resort

Elkhart Lake, WI • On-site

$12 - $15.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Front Desk Team Member
The Osthoff Resort is seeking a friendly, professional, and guest-focused individual to join our team as a Front Desk Team Member. This individual is responsible for providing AAA Four-Diamond guest service. Responsibilities include checking guests in and out, making resort reservations, cash handling, and answering phones.
Job Purpose
To exceed guest expectations and maximize revenues through proper telephone, reservations, check-in, check-out and concierge responsibilities. Ensure guest satisfaction by providing excellent customer service in a prompt and courteous manner.
Duties and Responsibilities
The Front Desk Team Member will attend to guest needs whether on the phone or in person as well as greeting and welcoming guests as they pass through the lobby.
  • Provide prompt, friendly and courteous service in all aspects of the job.
  • Be on “stage” when at the front desk or visible to our guests and act accordingly.
  • Respond to guest inquiries, concerns or complaints in a courteous, timely and efficient manner.
  • Remain calm and professional in stressful situations.
  • Review and have a complete understanding of special packages, activities, and events.
  • Have knowledge of special activities in the surrounding area.
  • Will be trained on “telephone” responsibilities.
  • Will be trained on “reservation” responsibilities.
  • Will be trained on “check-in and check-out” responsibilities.
  • Will be trained on “concierge” responsibilities.
  • Attend mandatory front office meetings as scheduled.
  • Responsible for taking deposits for advance reservations to the standards set.
  • Responsible for completing daily checklist to the standards set.
  • Responsible for cash handling procedures.
  • Responsible for recording adjustments to the standards set.
  • Responsible for keeping work areas, including front desk, telephone, back office, and concierge areas neat and clean.
  • Communicate any procedural changes that would help facilitate hotel operations.
  • All other duties as assigned.
Qualifications
  • Education: High School Diploma
  • Strong customer/guest service skills
  • High degree of professionalism
  • Hospitality experience preferred
  • Previous Front Desk Service experience is ideal, but not required
  • Basic computer skills
  • Must possess a positive attitude as a contributor to a diverse work environment
  • Holiday and weekend availability
  • Ability to learn quickly and accurately
  • Ability to stand, walk, and sit for a period of up to eight hours in addition to occasionally lifting up to 50 pounds
Why Work at the Osthoff Resort?
At The Osthoff Resort amp; Spa, we believe exceptional guest experiences start with an exceptional team. We foster a supportive, welcoming culture where employees are valued, encouraged, and empowered to grow. Team members enjoy competitive pay and a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, a 401(k) with company match, resort-wide discounts, and more. Flexible scheduling and opportunities for advancement make it easy to build a rewarding career while maintaining balance. Here at The Osthoff, you're more than an employee—you’re part of a team that takes pride in creating memorable experiences for our guests.

The Osthoff Resort is an Equal Employment Opportunity Employer.
About Us
Located in the charming lakeside village of Elkhart Lake, The Osthoff Resort amp; Spa offers an elevated and inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, the resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Surrounded by natural beauty, rich history, and a vibrant sense of community, our team enjoys a setting that feels both inspiring and welcoming year-round. Whether you're seeking professional growth, meaningful connections, or a better quality of life, The Osthoff offers the chance to be part of a respected hospitality team dedicated to creating memorable experiences in an extraordinary location.

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