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Order Screening Support Specialist Jobs (NOW HIRING)

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Turkish Order Support Specialist - Lisbon

The Order Support Specialist receives escalations from customer-facing colleagues and works under strict regulations. They commit time to handle complex issues relating to the fulfillment of online ...

Rasmussen University

Support Specialist

Romeoville, IL · On-site

Track and update student background checks, drug screening, NCLEX scores and nursing orientation ... To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 ...

Rasmussen University

Support Specialist

Brandon, FL · On-site

Track and update student background checks, drug screening, NCLEX scores and nursing orientation ... To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 ...

Rasmussen University

Support Specialist

Brandon, FL · On-site

Track and update student background checks, drug screening, NCLEX scores and nursing orientation ... To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 ...

Rasmussen University

Support Specialist

Mokena, IL · On-site

Track and update student background checks, drug screening, NCLEX scores and nursing orientation ... To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 ...

Rasmussen University

Support Specialist

Romeoville, IL · On-site

Track and update student background checks, drug screening, NCLEX scores and nursing orientation ... To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 ...

Domino's Franchise

Phone Order Specialist

Monroe, LA · On-site

$18.75 - $25/hr

Phone Specialist TM will have the responsibility of the front of the store. Primary is taking ... TM will be trained in detailed to work the order screen. Know how to move through the order screen.

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How much do order screening support specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for order screening support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various Order Screening Support Specialist job openings in the United States as of June 2026, with employment types broken down into 8% As Needed, 84% Full Time, and 8% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Order Support Specialist

Norton, VA • On-site

CRUTCHFIELD CORPORATION
Computer and Electronic Product Manufacturing • 501 - 1,000 employees
Learn more about CRUTCHFIELD CORPORATIONexternal

$16.05/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Crutchfield rating

9.0

Company rating: 9.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

 
We are now offering a $500 Hiring Bonus!


At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers. We're looking for exceptional Order Support Specialists to join our growing team. If you haven't heard of us, we're a unique blend of things: an acclaimed, national online retailer, a family-owned business that's Virginia-based, and a community-oriented group of consumer electronics enthusiasts. In short, we sell fun stuff and love doing it. For the 4th year in a row, we’ve been recently named as one of the Best Places to Work by Virginia Business Magazine and Best Companies Group.


Read on if you're a natural at helping people and value a healthy, supportive work environment...


As a Crutchfield Order Support Specialist, you will:

  • Review online customer orders to ensure all required information is complete and determine the appropriate next step for processing, shipment, or further review.
  • Contact customers by phone to verify order details, resolve discrepancies, and provide order-related support.
  • Validate billing information and product compatibility to ensure accurate order fulfillment.
  • Document order reviews, customer interactions, and actions taken in company systems.
  • Follow established procedures while exercising independent judgment and coordinating with internal departments to resolve order issues.



Qualifications: 

  • Passion for helping people, problem solving and exceptional interpersonal skills.
  • A background in customer service (and other related fields) is recommended but not required.
  • Strong communication, problem-solving skills and basic math skills. 
  • Ability and willingness to learn through on-the-job training.
  • Proficient computer skills.
  • Highly self-motivated.
  • Ability to communicate clearly and effectively through phone, email, and chat.
  • Ability to maintain a consistent work schedule, including some evenings until 8pm and at least one weekend shift (Saturday or Sunday)


Training:

We provide all the training needed for the job, no worries. Order Support Specialist training includes about 4 - 5 weeks of onsite classroom training where you’ll learn the ins and outs of our applications, policies, procedures, and overall philosophy of helping our customers. Our next training class is scheduled to begin on October 12th, 2026. 




Salary and Benefits:

Pay starts at $16.05/hour with potential for a bonus based on performance of up to $300 every 3 months.  This full-time position comes with a comprehensive benefit package including two health insurance plans to choose from along with dental and vision insurance plan options. We also offer a competitive wellness program, tuition reimbursement, 401K retirement plan, relaxed dress code, and discounts on the fun stuff we sell. You're even allowed to bring your dog to work! Want pet insurance for your pup? We offer that as an option. 

All full-time employees are also offered: short-term disability insurance and long-term disability insurance options, employer-paid life insurance, and voluntary life insurance options, including those for spouse and children. FSA and HSA options are also available. Ask us about these benefits in your interview - we're glad to provide details! 




Onsite and Remote Work

Our new Order Support Specialists will be trained onsite at our contact center in Norton, but after training you will have the opportunity to work a hybrid schedule which allows 2 days working remotely within the Commonwealth of Virginia and 3 days working onsite per week.


For any questions or inquiries about this position, please contact our recruiting team at (434) 218-6046.


Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status or age.


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