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Order Processing Manager Jobs in Toronto, ON (NOW HIRING)

... manager and develop further within a company. You will be primarily responsible for sourcing and processing client orders. Responsibilities * Processing sales orders and returns for client orders ...

Customer Solutions Specialist

Mississauga, ON ยท Hybrid

CA$55K - CA$58K/yr

Maintain accurate records of all customer interactions and activities in Salesforce CRM Order Processing & Quotations * Prepare accurate quotations and process customer orders, modifications, and ...

Reporting to the Finance Manager, the Staff Accountant will play a key role in managing various accounting functions such as the order-to-cash process, month end close and sales tax compliance. You ...

... environmental management, energy emissions, and waste program to reduce their impact on the ... selection process for this role. To learn more about ABL's AI policy, please visit www ...

Customer Service Manager

Toronto, ON ยท Hybrid

CA$100K/yr

Oversee order processing, from order entry to delivery, ensuring accuracy and timeliness. * Manage customer accounts, addressing inquiries, complaints, and escalations promptly and effectively.

Oversee order processing, from order entry to delivery, ensuring accuracy and timeliness. * Manage customer accounts, addressing inquiries, complaints, and escalations promptly and effectively.

Reporting to the Finance Manager, the Staff Accountant will play a key role in managing various accounting functions such as the order-to-cash process, month end close and sales tax compliance. You ...

Placing EBD orders * Knowledge of all inbound and outbound processes for all brands * Manage functional mailboxes * Daily reporting, KPI and scoreboard * Maintain stock management inventory ...

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Order Processing Manager information

See Toronto, ON salary details

$30.5K

$46K

$62K

How much do order processing manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for order processing manager in Toronto, ON is $46,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,513.00 and $47,239.00 per year, depending on experience, location, and employer.

What is an order processing manager?

An Order Processing Manager oversees the entire order fulfillment process, ensuring that customer orders are processed accurately and efficiently. They manage a team responsible for coordinating inventory, shipping, and invoicing while optimizing workflows to meet business objectives. Their role involves collaborating with sales, logistics, and customer service teams to prevent delays and resolve order-related issues. Strong organizational and analytical skills are essential to streamline operations and improve order accuracy.

What are the key skills and qualifications needed to thrive as an order processing manager?

Order Processing Managers need strong organizational skills, attention to detail, and experience with order management or supply chain processes, usually backed by a degree in business or a related field. Familiarity with ERP systems, inventory management software, and order tracking tools is often required, along with knowledge of relevant industry standards. Excellent communication, problem-solving abilities, and team leadership are key soft skills that help one excel in this position. These skills are critical for ensuring accurate order fulfillment, reducing errors, and maintaining efficient workflow within the organization.

What are the typical challenges faced by an order processing manager?

Order Processing Managers often face challenges such as coordinating communication between sales, warehouse, and logistics teams to ensure timely and accurate order fulfillment. Managing unexpected delays, handling inventory discrepancies, and adapting to fluctuations in order volume are common aspects of this role. Success requires proactive problem-solving and the ability to prioritize tasks in a dynamic environment. Being prepared for these challenges helps you build a reliable order management process and maintain high levels of customer satisfaction.

What are the most commonly searched types of Order Processing jobs in Toronto, ON? The most popular types of Order Processing jobs in Toronto, ON are:
What job categories do people searching Order Processing Manager jobs in Toronto, ON look for? The top searched job categories for Order Processing Manager jobs in Toronto, ON are:
Infographic showing various Order Processing Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,007 per year, or $22.1 per hour.

Sr Customer Service Representative

A & D Engineering

Mississauga, ON โ€ข On-site

Full-time

Posted 6 days ago


Job description

About Us
We provide precision measurement and control tools to assist our customers, create value, and contribute to the development of industry and healthier lives. At A&D, we create technology that connects the analog and digital world, and we hold ourselves to high standards because people around the world rely on us for information that can affect health, their businesses, and their brands. We commit to a leading role in bringing precision through innovative solutions worldwide. This commitment spans across all the A&D products, including blood pressure monitors, laboratory balances, industrial scales, checkweighers, and more.

About the role

Serve as the first point of contact for B2B customers regarding all aspects of order management. The Customer Service Representative (CSR) is responsible for managing B2B accounts across multiple business segments, including dealers, distributors, resellers, wholesalers, healthcare entities, clinicians, pharmacies, retail organizations, government agencies, and others. This role supports end-to-end order-to-invoice processing, including—but not limited to—order entry in the ERP system, issuing RMAs, providing price quotes, handling price and inventory inquiries, processing equipment service orders, and issuing credits. The successful candidate will bring experience working in a remote setting

What you'll do

  • Collaborate closely with business-to-business (B2B) customers to deliver exceptional customer service, ensuring alignment with company standards and customer expectations.
  • Respond promptly to customer inquiries via phone, email, and EDI; accurately process orders and provide timely updates on order and backlog status.
  • Coordinate and manage large orders to ensure timely and accurate shipments, verifying compliance with documentation and company standards.
  • Expedite rush orders, apply applicable charges, and proactively communicate any delays or issues to customers.
  • Monitor sales and marketing promotions to ensure accurate and timely order processing in accordance with campaign guidelines.
  • Handle product return requests by issuing RMA numbers, processing credits, and maintaining records in line with company policies.
  • Act as a liaison to resolve customer issues, collaborating effectively with internal teams and management to ensure satisfactory outcomes.
  • Provide support for EDI transactions and online order processing systems.
  • Participate in ongoing training sessions to remain current with tools, systems, and company procedures.
  • Perform additional duties and contribute to special projects as assigned by management.

What you bring

  • Requires a high school diploma; Associate’s or Bachelor’s degree preferred or equivalent combination of education and experience.
  • Minimum 2 years’ experience in a contact center environment
  • Bilingual – Canadian/French / English preferred
  • Strong verbal/written communication and strong interpersonal skills
  • Excellent organizational skills with high attention to detail
  • Self-directed, perpetual learner, and ability to work independently
  • Demonstrated ability to effectively manage multiple priorities across diverse customers, complex processes, and varying system requirements
  • Ability to demonstrate good decision-making and obtain guidance for situations as needed
  • Experience working on multiple platforms and successfully navigating numerous sources of information
  • Proficient Microsoft 365 (Excel, Word, PowerPoint and Microsoft Teams) and ERP systems.
  • Maintain comprehensive knowledge of end-to-end order policies, operating procedures, and product offerings across all business segments
  • Skilled at analyzing customer needs with a strong commitment to delivering tailored solutions and exceptional service

Additional Information

  • Flexible work schedule between the hours of 8.00 a.m. to 8.00 p.m. EST
  • Minimum 2 years of experience successfully working in a remote environment

Physical demands

The physical demands described here are representative of those that must be met. Individual(s) must be able to successfully and satisfactorily perform each essential duty and responsibility, with or without reasonable accommodation, including, but not limited to:

  • Repetitive movement of hands, fingers, arms, legs, feel, touch, reach with hands
  • Frequent communications, verbal, written, talk, hear
  • Vision ability at close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus