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Order Processing Coordinator Jobs in Rochester, NY

Land O'Lakes

Administrative Coordinator

Caledonia, NY · On-site

$23 - $28/hr

Process purchase orders (Ariba, JDE, etc.) Qualifications Required: * 6+ months of experience in administrative, shipping, and/or receiving clerk role. * High school diploma/GED * Strong ...

JLL

Facilities & Account Coordinator

Webster, NY

Support onboarding and offboarding processes by coordinating equipment orders, badge setup, training schedules, and policy documentation for new team members * Assist with budget creation, tracking ...

Mindlance

Project Coordinator

Rochester, NY · On-site

They are seeking a Project Coordinator who will manage tasks within OSS and handle simple move, add ... of orders. Responsibilities : • Process simple move, add change requests (MAC) Complete ...

Unifin SAS

Distribution Coordinator

Rochester, NY · On-site

$17.50 - $22.25/hr

... processes. Verifies accuracy of incomingshipments. Responsible for coordinating the tasks ... Locates, picks, & delivers materials from Work orders to production in FEFO sequence. Supports the ...

Unither Pharmaceuticals

Distribution Coordinator

Rochester, NY · On-site

$17.50 - $22.25/hr

... processes. Verifies accuracy of incomingshipments. Responsible for coordinating the tasks ... Locates, picks, & delivers materials from Work orders to production in FEFO sequence. Supports the ...

Livingston Associates

Sales Coordinator

Rochester, NY

$65K - $70K/yr

... • Process and manage change orders • Coordinate with Accounting regarding deposits and ... coordination, operations, construction administration, or sales support preferred • Home ...

Cummins-Wagner Co., Inc.

Service Coordinator

Rochester, NY · On-site

$25 - $32/hr

Service order entry, parts purchasing, and related functions * Dispatch & collect electronic work ... Invoice & Process service jobs and warranty claims * Warranty coordination and claim processing ...

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Order Processing Coordinator information

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How much do order processing coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for order processing coordinator in Rochester, NY is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.03 per hour, depending on experience, location, and employer.

What does an order processing coordinator do?

An Order Processing Coordinator is responsible for managing and overseeing the entire order fulfillment process within a company. This includes receiving customer orders, entering and verifying order details, coordinating with warehouse and shipping teams, and ensuring timely delivery of products. They often serve as a communication link between customers, sales teams, and logistics departments to resolve issues and provide order status updates. Accurate data entry, attention to detail, and strong organizational skills are essential for this role.

What are some common challenges faced by order processing coordinators, and how can they be effectively managed?

Order Processing Coordinators often encounter challenges such as managing high order volumes during peak periods, ensuring accuracy in order entry, and coordinating with multiple departments to resolve discrepancies. Effective management of these challenges requires strong organizational skills, attention to detail, and proactive communication with sales, warehouse, and customer service teams. Utilizing order management software and maintaining clear documentation can also help streamline processes and minimize errors, ensuring smooth and timely order fulfillment.

What are the key skills and qualifications needed to thrive as an order processing coordinator, and why are they important?

To thrive as an Order Processing Coordinator, you need strong organizational skills, attention to detail, and experience with order management or supply chain processes, typically supported by a high school diploma or relevant associate degree. Familiarity with enterprise resource planning (ERP) systems, order processing software, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills for this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What is the difference between Order Processing Coordinator vs Customer Service Representative?

AspectOrder Processing CoordinatorCustomer Service Representative
Primary RoleManages order fulfillment, coordinates with logistics, ensures accurate processingHandles customer inquiries, provides support, resolves issues
Required SkillsAttention to detail, organizational skills, knowledge of order systemsCommunication skills, problem-solving, customer service experience
Work EnvironmentOffice setting, logistics or supply chain departmentsCall centers, retail, or service-oriented environments
Common CertificationsNone specific, familiarity with ERP/order management systemsNone specific, customer service certifications optional

The main difference is that the Order Processing Coordinator focuses on managing and coordinating the order fulfillment process, ensuring accuracy and timely delivery. In contrast, the Customer Service Representative primarily interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

What are the most commonly searched types of Order Processing jobs in Rochester, NY?

The most popular types of Order Processing jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Order Processing Coordinator jobs?

Cities near Rochester, NY with the most Order Processing Coordinator job openings:

Order Processing Coordinator jobs near you
Infographic showing various Order Processing Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,241 per year, or $21.3 per hour.

Operations Coordinator- Logistics & Supply Chain

Brothers International Food Holdings LLC

Rochester, NY • On-site

$48K - $60K/yr

Full-time

Re-posted 19 days ago

Job description

About Brothers International Food LLC:
At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer-Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.
Headquartered in Rochester, NY, with offices in Florida and China, we are an innovative global leader in the food industry. We take pride in our commitment to excellence, sustainability, and the well-being of our communities. If you are interested in becoming part of a fast-growing, dynamic team environment, read on!
Why Brothers International?
  • Innovation: Be part of a company that values creativity and encourages innovation in the ever-evolving food industry.
  • Team Collaboration: Join a collaborative work environment where your ideas and contributions are recognized and celebrated.
  • Global Impact: Contribute to a company with a global presence, making a difference in the lives of people worldwide through our diverse range of food products.

Position Summary:
Join our dynamic team and be a part of a company dedicated to making a positive impact through delicious and nutritious food offerings. As an Operations Coordinator, you will provide supply chain and logistics support for our products, manage inbound and outbound transportation for domestic and international customers/suppliers, execute production planning, and coordinate activities with contract manufacturers and co-packers. We are seeking individuals who are passionate, driven, and ready to contribute to our collaborative team environment.
Duties and Responsibilities:
  • Contract Management: Collaborate with the sales team to prepare and monitor contracts. Provide ongoing oversight of contract performance and address any issues that arise. Review contracts and orders to ensure completeness and accuracy. Obtain necessary information and approvals before releasing orders for shipment.
  • Order Coordination and Troubleshooting: Facilitate timely and accurate account and order management for our customers. This includes communicating directly with customers, vendors, and the sales team to ensure seamless order processing. Monitor and track all pending orders, including entering and troubleshooting information as needed. Communicate effectively regarding scheduling, cancellations, and inactive orders.
  • Supplier Relationship Building: Build strong relationships with suppliers while assisting sales personnel in understanding customer needs and resolving issues. Communicate effectively with overseas suppliers and shared services team as required.
  • Issue Resolution: Address customer complaints promptly by providing appropriate solutions and alternatives within designated time frames. Follow up to ensure customer satisfaction.
  • Documentation Management: Manage and organize documentation requirements and compliance mandates according to customer and government regulations. Maintain detailed records for auditing and reporting purposes.
  • Invoicing and Billing Support: Assist with daily invoicing and billing tasks. Track invoices throughout their lifecycle and follow up on any outstanding issues. Assist accounts receivable with invoice management, resolving short/over payments, and claims. Communicate issues, root causes, and resolutions to stakeholders in a timely manner.
  • Continuous Improvement: Participate in team initiatives to drive continuous improvement in operational processes and procedures.

Education Requirements:
  • Bachelor's degree required or combination of equivalent education and work experience

Required Experience:
  • Proficiency in Microsoft Office suite and ERP systems.
  • At least 2 years' experience in Operations, Logistics, and/or Supply Chain

Knowledge, Skills, and Abilities:
  • Exceptional attention to detail and organizational abilities.
  • Ability to thrive in a fast-paced environment and prioritize tasks effectively and independently.
  • Ability to think critically, problem solving as issues arise.
  • Communication Skills: Basic ability to communicate clearly and professionally via email and phone; ability to provide concise status updates to team members. Ability to flex their communication style to build relationships with all personality styles.
  • Collaboration: Willingness to support team goals and assist colleagues during busy periods; ability to follow instructions and work reliably within a group.
  • Digital Literacy: Fundamental computer skills and the ability to learn standard office software and internal databases quickly.
  • Growth Mindset: Openness to learning new tasks and a positive response to coaching and constructive feedback.
  • Challenging the Status Quo: Ability to recognize and address repetitive "pain points" in daily tasks.

Compensation: In the spirit of pay transparency, the starting pay for this role is between $48k - $60k per year.
The range listed above represents a good-faith anticipated range for this position. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, and experience. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position.
Brothers International is an equal opportunity employer who does not discriminate based on race, color, citizenship, religion, gender, sexual orientation, national origin, age, disability, veteran's status or any protected category. We encourage veterans and people with disabilities to apply.

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