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Order Processing Coordinator Jobs in Tennessee (NOW HIRING)

Biltmore Company

$17.09/hr

The Associate provides administrative and operational support for the E-Commerce team by ensuring order information is accurate, assisting with data entry and order processing, coordinating task ...

Orano

Operations Coordinator

Oak Ridge, TN · On-site

As the Operations Coordinator , you'll play a critical role in the Corporate Shared Services by ... Provide backup support for processing orders for employee computers, mobile devices, and desktop ...

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Order Processing Coordinator information

See Tennessee salary details

$12

$19

$29

How much do order processing coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for order processing coordinator in Tennessee is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $21.15 per hour, depending on experience, location, and employer.

What does an order processing coordinator do?

An Order Processing Coordinator is responsible for managing and overseeing the entire order fulfillment process within a company. This includes receiving customer orders, entering and verifying order details, coordinating with warehouse and shipping teams, and ensuring timely delivery of products. They often serve as a communication link between customers, sales teams, and logistics departments to resolve issues and provide order status updates. Accurate data entry, attention to detail, and strong organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as an order processing coordinator, and why are they important?

To thrive as an Order Processing Coordinator, you need strong organizational skills, attention to detail, and experience with order management or supply chain processes, typically supported by a high school diploma or relevant associate degree. Familiarity with enterprise resource planning (ERP) systems, order processing software, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills for this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by order processing coordinators, and how can they be effectively managed?

Order Processing Coordinators often encounter challenges such as managing high order volumes during peak periods, ensuring accuracy in order entry, and coordinating with multiple departments to resolve discrepancies. Effective management of these challenges requires strong organizational skills, attention to detail, and proactive communication with sales, warehouse, and customer service teams. Utilizing order management software and maintaining clear documentation can also help streamline processes and minimize errors, ensuring smooth and timely order fulfillment.

What is the difference between Order Processing Coordinator vs Customer Service Representative?

AspectOrder Processing CoordinatorCustomer Service Representative
Primary RoleManages order fulfillment, coordinates with logistics, ensures accurate processingHandles customer inquiries, provides support, resolves issues
Required SkillsAttention to detail, organizational skills, knowledge of order systemsCommunication skills, problem-solving, customer service experience
Work EnvironmentOffice setting, logistics or supply chain departmentsCall centers, retail, or service-oriented environments
Common CertificationsNone specific, familiarity with ERP/order management systemsNone specific, customer service certifications optional

The main difference is that the Order Processing Coordinator focuses on managing and coordinating the order fulfillment process, ensuring accuracy and timely delivery. In contrast, the Customer Service Representative primarily interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

What are the most commonly searched types of Order Processing jobs in Tennessee?

The most popular types of Order Processing jobs in Tennessee are:

What cities in Tennessee are hiring for Order Processing Coordinator jobs?

Cities in Tennessee with the most Order Processing Coordinator job openings:

Order Processing Coordinator jobs near you
Infographic showing various Order Processing Coordinator job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,697 per year, or $19.6 per hour.

Inside Sales & Service Coordinator

Belt Tech Industrial Inc

Lebanon, TN • On-site

$32K - $43K/yr

Full-time

Posted 23 days ago

Job description

Inside Sales & Service Coordinator (Sales Operations – Exempt)

Department: Sales

Reports To: Branch Manager

Work Schedule: Full-Time, 40 hours per week

Location: Branch Based – Indiana, Illinois, Tennessee

Compensation: Salary, Exempt (FLSA)


Summary

The Inside Sales & Service Coordinator is responsible for the administrative execution of customer orders and service work throughout the Tennessee branch. This role serves as the central coordination point between Territory Managers, Service Managers, Warehouse Operations, Vendors, and Customers to ensure every product order and service job is accurately quoted, processed, procured, staged, scheduled, invoiced (in conjunction with Branch Admin), and collected.

This position owns the internal workflow after the scope of work has been established by Sales or Service leadership. Success is measured by order accuracy, job readiness, responsiveness to customers, on-time execution, and cash collection.

Location

  • In person in Lebanon, TN
  • Will consider hybrid applicants

Responsibilities

  • Inside Sales
    • Prepare product and service quotations based on scopes provided by Territory and Service Managers
    • Process customer sales orders in NetSuite
    • Enter purchase orders
    • Coordinate with vendors to procure products
    • Track material deliveries and communicate status to customers
    • Resolve order discrepancies
    • Support Territory Managers with customer follow-up
    • Respond to incoming customer phone calls and emails
    • Create Warehouse pick tickets
    • Communicate directly with customers as needed
    • Assist with inventory planning
  • Inside Service
    • Procure & coordinate rental equipment as needed
    • Maintain the TN service calendar under the direction of the Service Managers
      • Not responsible for scheduling jobs, just the administrative tasks of attaching SOs and other relevant information 
    • Track Warranty Documentation

Key Performance Indicators

  • Quote turnaround time
  • Quote accuracy
  • Sales order accuracy
  • Invoice processing time
  • Calendar information accuracy

Qualifications

  • 5+ years inside sales, service coordination, purchasing, or industrial operations experience
  • Strong organizational skills
  • Excellent written and verbal communication
  • Ability to manage multiple priorities
  • Experience with ERP systems (NetSuite preferred)
  • Proficient with Microsoft Office
  • High attention to detail
  • Self-directed and able to make independent decisions

Reporting Structure

  • Reports to:
    • Branch Manager
  • Works closely with:
    • Territory Managers
    • Service Managers
    • Warehouse Manager
    • Accounting
    • Vendors
    • Customers

Compensation

  • Base + Commission
  • Phone Credit

Remote / Hybrid Work

This position is eligible for a hybrid work arrangement following completion of initial training and onboarding. Hybrid eligibility is determined by management based on performance, operational needs, and role responsibilities. On-site attendance may be required for meetings, training, process coordination, and branch support.


Travel Requirements

No regular travel is required. Occasional travel for training or coordination meetings may occur based on business needs.


Schedule & Compensation

Full-time, salaried, exempt position. The standard schedule is Monday through Friday, with an eight-hour day shift. Additional hours may be required based on business needs or project responsibilities.


Salary by Location

Salary ranges may vary based on experience and qualifications