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Order Processing Coordinator Jobs in Delaware (NOW HIRING)

CSC

Associate Client Order Coordinator

Wilmington, DE · On-site

Associate Client Order Coordinator (Document Processor) Monday - Friday 11am-8pm On-Site Wilmington, DE If you've worked in the retail, hospitality, or restaurant industries, you know what it takes ...

Robert Half

Sales Support Coordinator

Wilmington, DE · On-site

$20 - $27/hr

... coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client ...

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Order Processing Coordinator information

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How much do order processing coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for order processing coordinator in Delaware is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $23.32 per hour, depending on experience, location, and employer.

What does an order processing coordinator do?

An Order Processing Coordinator is responsible for managing and overseeing the entire order fulfillment process within a company. This includes receiving customer orders, entering and verifying order details, coordinating with warehouse and shipping teams, and ensuring timely delivery of products. They often serve as a communication link between customers, sales teams, and logistics departments to resolve issues and provide order status updates. Accurate data entry, attention to detail, and strong organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as an order processing coordinator, and why are they important?

To thrive as an Order Processing Coordinator, you need strong organizational skills, attention to detail, and experience with order management or supply chain processes, typically supported by a high school diploma or relevant associate degree. Familiarity with enterprise resource planning (ERP) systems, order processing software, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills for this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by order processing coordinators, and how can they be effectively managed?

Order Processing Coordinators often encounter challenges such as managing high order volumes during peak periods, ensuring accuracy in order entry, and coordinating with multiple departments to resolve discrepancies. Effective management of these challenges requires strong organizational skills, attention to detail, and proactive communication with sales, warehouse, and customer service teams. Utilizing order management software and maintaining clear documentation can also help streamline processes and minimize errors, ensuring smooth and timely order fulfillment.

What is the difference between Order Processing Coordinator vs Customer Service Representative?

AspectOrder Processing CoordinatorCustomer Service Representative
Primary RoleManages order fulfillment, coordinates with logistics, ensures accurate processingHandles customer inquiries, provides support, resolves issues
Required SkillsAttention to detail, organizational skills, knowledge of order systemsCommunication skills, problem-solving, customer service experience
Work EnvironmentOffice setting, logistics or supply chain departmentsCall centers, retail, or service-oriented environments
Common CertificationsNone specific, familiarity with ERP/order management systemsNone specific, customer service certifications optional

The main difference is that the Order Processing Coordinator focuses on managing and coordinating the order fulfillment process, ensuring accuracy and timely delivery. In contrast, the Customer Service Representative primarily interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

What are the most commonly searched types of Order Processing jobs in Delaware?

The most popular types of Order Processing jobs in Delaware are:

Order Processing Coordinator jobs near you

Customer Care Coordinator-Order Experience I

Numotion

Bear, DE

$17.25 - $22.50/hr

Full-time

Posted 4 days ago

Numotion rating

7.0

Company rating: 7.0 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

214th of 366 rated logistics

Job description

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

JOB PURPOSE: 

Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion’s order processing system. 

KEY RESPONSIBILITIES: 

  • Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion. 

  • Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding. 

  • Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps. 

  • Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times. 

  • Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible. 

  • Coordinates scheduling of ATP’s and seating technicians for evaluations and adjustments requests. 

  • Meets all set productivity and performance standards 

  • Participates in New Equipment department initiatives to continually improve department results. 

  • Other duties as assigned by manager 

  • Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.   

  • Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.  

  • Provide excellent customer service for all internal and external customers of the operations at all times.  Provide solutions for customer concerns and continually focus on customer service as our top priority. 

  • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position.  The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. 

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: 

  • High school diploma or general education degree (GED) or equivalent combination of experience and education. 

  • Minimum one year of customer service experience. 

PREFERRED COMPETENCIES AND QUALIFICATIONS: 

  • Strong communication skills, both written and verbal 

  • Strong listening, organization and priority setting skills. 

    What Numotion employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Numotion logo

    About Numotion

    Sourced by ZipRecruiter

    Industry

    Medical equipment and supplies manufacturing

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Brentwood, TN, US

    Year founded

    2001

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