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Order Management System Jobs in Georgia (NOW HIRING)

Stord, Inc.

Operations Manager

Atlanta, GA · On-site

They possess a strong ability to utilize Order Management System and various types of material handling equipment. Our Ops Manager will lead the execution of all processes and procedures related to ...

Stord

Operations Manager

Atlanta, GA

They possess a strong ability to utilize Order Management System and various types of material handling equipment. Our Ops Manager will lead the execution of all processes and procedures related to ...

SSRG Cake, LLC - 07

Call Center

Atlanta, GA

$15.25 - $19/hr

Acting as the primary escalation point for Order Management issues, working closely with retail teams to ensure efficient resolution. * Accurately entering data into the order entry system to ...

Chicken Salad Chick

Call Center

Atlanta, GA

$15.25 - $19/hr

Acting as the primary escalation point for Order Management issues, working closely with retail teams to ensure efficient resolution. * Accurately entering data into the order entry system to ...

NewCold

Order Selector

Atlanta, GA · On-site

$16.25 - $18.75/hr

As an Order Selector, you will use warehouse management system (WMS) technology to accurately select and build customer orders in a multi-level rack warehouse environment. Orders are palletized ...

LiftOne

Forklift Mechanic

Braselton, GA · On-site

Accurately document work performed and communicate effectively with customers using our work order management system * Maintain your service vehicle, tools, and parts inventory * Represent LiftOne ...

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Order Management System information

See Georgia salary details

$11

$20

$34

How much do order management system jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for order management system in Georgia is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Order Management System vs Order Fulfillment Specialist?

AspectOrder Management SystemOrder Fulfillment Specialist
Primary RoleSoftware platform for processing and tracking customer ordersPhysically picking, packing, and shipping orders
Required SkillsSoftware proficiency, data analysis, process optimizationInventory management, logistics, physical handling
Work EnvironmentOffice, warehouse, or remoteWarehouse or distribution center
Industry UsageRetail, e-commerce, logistics companiesWarehousing, distribution, retail fulfillment

While the Order Management System is a software tool used to streamline order processing, the Order Fulfillment Specialist physically executes the order delivery process. Both roles are essential in the supply chain but focus on different aspects: one on software management and the other on physical logistics.

What are the key skills and qualifications needed to thrive as an order management system specialist?

To thrive as an Order Management System (OMS) Specialist, you need a strong understanding of supply chain processes, order fulfillment, and data analysis, often backed by a relevant degree or experience in logistics or business operations. Familiarity with OMS platforms (such as Oracle, SAP, or Manhattan Associates), ERP systems, and proficiency with data management tools are typically required. Excellent problem-solving abilities, attention to detail, and strong communication skills help specialists coordinate efficiently across departments and resolve issues quickly. These abilities ensure seamless order processing, accurate inventory management, and a high level of customer satisfaction.

What is an order management system?

An Order Management System (OMS) is a digital platform used by businesses to track sales, orders, inventory, and fulfillment processes. It helps manage the entire order lifecycle, from receiving and processing orders to shipping and customer communication. OMS solutions are commonly used in retail, e-commerce, and wholesale industries to streamline operations, reduce errors, and improve customer satisfaction. By integrating with various sales channels and backend systems, an OMS enables businesses to efficiently handle orders and inventory across multiple locations.

What are some common challenges faced by professionals working with order management systems, and how can they be addressed?

Professionals working with Order Management Systems (OMS) often encounter challenges such as ensuring data accuracy across multiple channels, managing high order volumes during peak periods, and integrating the OMS with other enterprise software like inventory and shipping platforms. Addressing these challenges typically involves developing strong attention to detail, maintaining clear communication with cross-functional teams (such as sales, warehouse, and IT), and staying updated on system upgrades or best practices. Proactively troubleshooting issues and collaborating closely with stakeholders can help streamline workflows and minimize disruptions.
What are popular job titles related to Order Management System jobs in Georgia? For Order Management System jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Order Management System jobs in Georgia look for? The top searched job categories for Order Management System jobs in Georgia are:
What cities in Georgia are hiring for Order Management System jobs? Cities in Georgia with the most Order Management System job openings:
Order Management System jobs near you
Infographic showing various Order Management System job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,980 per year, or $20.2 per hour.

Inside Sales / CSR Representative

NetPlanner Systems, Inc

Norcross, GA • On-site

$21 - $24/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 11 days ago

Job description

About the Role:

The Inside Sales / Customer Service Representative (CSR) plays a critical role in driving company revenue and ensuring customer satisfaction by managing inbound and outbound sales communications. This position focuses on building strong relationships with customers, understanding their needs, and providing tailored solutions to meet those needs effectively. The role requires collaboration with various internal teams to coordinate order processing, resolve issues, and maintain accurate customer records. Success in this position results in increased sales, enhanced customer loyalty, and streamlined service delivery. Ultimately, the Inside Sales / CSR Representative acts as the primary point of contact for customers, ensuring a seamless and positive experience throughout the sales cycle.

Minimum Qualifications:

  • High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • Minimum of 1-2 years of experience in inside sales, customer service, or a related field.
  • Proficiency with CRM software and Microsoft Office Suite (Word, Excel, Outlook).
  • Strong verbal and written communication skills.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Preferred Qualifications:

  • Experience in a B2B sales environment or technical product knowledge relevant to the industry.
  • Familiarity with order management systems and sales analytics tools.
  • Demonstrated ability to upsell and cross-sell products or services.
  • Additional language skills to support diverse customer bases.
  • Customer service certification or sales training credentials.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
  • Identify customer needs and recommend appropriate products or services to maximize sales opportunities.
  • Process orders accurately and efficiently while coordinating with inventory and shipping departments to ensure timely delivery.
  • Maintain detailed and up-to-date customer records in the CRM system to track interactions and sales progress.
  • Resolve customer complaints and issues by collaborating with internal teams to provide effective solutions.
  • Follow up with customers to ensure satisfaction and encourage repeat business.
  • Meet or exceed individual and team sales targets and performance metrics.
  • Assist in generating sales reports and provide feedback to management on customer trends and potential improvements.

Skills:

The required communication skills enable the representative to clearly understand customer needs and articulate product benefits, fostering trust and rapport. Proficiency with CRM and order management systems ensures accurate tracking of customer interactions and efficient processing of sales orders. Time management and multitasking skills are essential to handle multiple customer requests and sales activities simultaneously without compromising quality. Preferred skills such as upselling techniques and product knowledge enhance the ability to identify additional sales opportunities and provide comprehensive solutions. Together, these skills contribute to delivering exceptional customer experiences while achieving sales goals and supporting overall business growth.


Join a team that invests in you! ESOP ownership, 401(k) match, medical & dental coverage, paid time off, holiday pay, and more. We’re an Equal Opportunity Employer and federal contractor committed to fair, merit-based hiring.

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