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Order Management Associate Jobs in Rochester Hills, MI

Deloitte

Senior Consultant - SAP SD/OTC

Detroit, MI

$62.25 - $85.25/hr

Configure SAP SD/OTC functionality across core process areas, including sales order management ... Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), ...

Walmart

Online Order Filling Team Supervisor

Commerce, MI · On-site

$20 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location Walmart Supercenter #2618 3301 N PONTIAC TRL, COMMERCE, MI, 48390, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...

Bourns

Customer Service Representative I

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

Coordinate expedited deliveries and support customer order management activities. * Act as a ... Associate's or Bachelor's degree preferred. * Continued education, vocational training, or ...

Walmart

Online Order Filling Team Supervisor

Warren, MI · On-site

$20 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location Walmart Supercenter #4424 29176 VAN DYKE AVE, WARREN, MI, 48093, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...

Walmart

Online Order Filling Team Supervisor

Sterling Heights, MI · On-site

$20 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location Walmart Supercenter #2559 33201 VAN DYKE AVE, STERLING HEIGHTS, MI, 48312, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate ...

Hugo Benzing LLC

Inside Sales Assistant

Wixom, MI · On-site

$39K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate's degree (Business, Sales, or related field) OR equivalent experience * 2+ years of experience in customer service, inside sales, or order management * Strong proficiency with Microsoft ...

Deloitte

Senior Consultant - SAP BRIM CC

Detroit, MI

$62.25 - $85.25/hr

... Order Management (SOM), Sales and Distribution (SD), Revenue Accounting and Reporting (RAR), and ... Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), ...

Pwc

SAP Order to Cash Consultant, Senior Associate

Detroit, MI

$77K - $202K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate & Summary The Opportunity As a SAP Order to Cash Consultant, Senior Associate, you will play a pivotal role in helping ...

DPDHL

Logistics Operations Coordinator

Livonia, MI · On-site

$20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ... and order management for customers. Key Accountabilities : * Assist in coordination of export ...

DHL

Logistics Operations Coordinator

Livonia, MI · On-site

$20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ... and order management for customers. Key Accountabilities : * Assist in coordination of export ...

Walmart

Technician, Facility Services, Food Equipment

Livonia, MI · On-site

$26 - $51/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Capability to train Store Associates on equipment care and cleaning. Documentation: Competence in managing work orders and maintenance logs. Customer Service: Clear, transparent, and respectful ...

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All JobsOrder Management Associate JobsOrder Management Associate Jobs in Rochester Hills, MI

Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What job categories do people searching Order Management Associate jobs in Rochester Hills, MI look for?

The top searched job categories for Order Management Associate jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Order Management Associate jobs?

Cities near Rochester Hills, MI with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Senior Consultant - SAP SD/OTC

Deloitte

Detroit, MI

$62.25 - $85.25/hr

Full-time

Re-posted 25 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services

Job description

Join Deloitte's SAP practice and build a career at the forefront of business transformation, where innovation, industry insight, and leading technology come together to solve complex challenges. You'll work with dynamic teams and leading organizations to modernize core processes, enable digital transformation, and help clients unlock lasting value through SAP-enabled solutions.

Recruiting for this role ends on 08/31/2026.

Work you'll do

As a Senior Consultant on the SAP team, you will support clients across the solution lifecycle, from business process assessment through design, build, testing, deployment, and post-go-live activities.

  • Support SAP Sales and Distribution (SD) and Order-to-Cash (OTC) engagements by assisting with the design, configuration, and implementation of technology solutions under the direction of project leadership
  • Assess business requirements, evaluate current-state processes, and help design future-state SAP SD/OTC solutions that improve sales order management, pricing, fulfillment, billing, and customer experience
  • Configure SAP SD/OTC functionality across core process areas, including sales order management, pricing and condition technique, delivery and shipping, billing and invoicing, availability check (ATP), returns, and EDI/IDoc integration, as applicable
  • Develop and maintain key project deliverables, including functional specifications, configuration documentation, test scripts, and defect tracking artifacts
  • Collaborate with business and technology stakeholders to support workshops, solution design, testing, cutover, deployment, and stabilization activities
  • Contribute to practice growth through knowledge sharing, coaching junior practitioners, internal initiatives, and business development support

A successful candidate would possess these skills:

  • Strong problem-solving and analytical thinking skills
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Deloitte's SAP practice helps clients design, implement, and sustain SAP-enabled transformations across core business functions. Our teams combine industry knowledge, functional experience, and technology capabilities to support first-time implementations, business-led enhancements, and large-scale SAP S/4HANA programs.

Professionals in the practice work with leading organizations across industries to modernize operations, improve process performance, and unlock value through cloud, automation, analytics, artificial intelligence, and machine learning.

Qualifications

Required

  • Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), or consulting experience
  • 5+ years of SAP consulting experience supporting solution design and end-to-end delivery in a consulting firm, industry environment, or both
  • 3+ years of hands-on functional configuration experience with SAP Sales & Distribution (SD) and the Order-to-Cash (OTC) process
  • Participation in 2+ full lifecycle SAP implementations, including 1+ implementation in a primary SAP SD/OTC role
  • Experience configuring SAP SD/OTC across 3+ functional areas, such as pricing and conditions; billing and invoicing; availability check (ATP/backorder processing); sales order management; delivery and shipping; EDI/IDoc integration
  • Experience producing core implementation deliverables (e.g., functional specifications, configuration workbooks, test scripts) and managing test cycles (SIT/UAT) using a standard defect tracking tool
  • Experience with 1+ SAP S/4HANA implementation, transformation, or migration program
  • Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve

Preferred

  • Master's degree in business, information systems, supply chain, engineering, or a related field
  • 2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements
  • Participation in 1+ SAP ECC to SAP S/4HANA conversion or greenfield SAP S/4HANA implementation
  • Current SAP certification in Sales and Distribution or SAP S/4HANA Sales

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#SAPCORE

#EPCORE 

#DeloitteNDO

Qualifications:

Join Deloitte's SAP practice and build a career at the forefront of business transformation, where innovation, industry insight, and leading technology come together to solve complex challenges. You'll work with dynamic teams and leading organizations to modernize core processes, enable digital transformation, and help clients unlock lasting value through SAP-enabled solutions.

Recruiting for this role ends on 08/31/2026.

Work you'll do

As a Senior Consultant on the SAP team, you will support clients across the solution lifecycle, from business process assessment through design, build, testing, deployment, and post-go-live activities.

  • Support SAP Sales and Distribution (SD) and Order-to-Cash (OTC) engagements by assisting with the design, configuration, and implementation of technology solutions under the direction of project leadership
  • Assess business requirements, evaluate current-state processes, and help design future-state SAP SD/OTC solutions that improve sales order management, pricing, fulfillment, billing, and customer experience
  • Configure SAP SD/OTC functionality across core process areas, including sales order management, pricing and condition technique, delivery and shipping, billing and invoicing, availability check (ATP), returns, and EDI/IDoc integration, as applicable
  • Develop and maintain key project deliverables, including functional specifications, configuration documentation, test scripts, and defect tracking artifacts
  • Collaborate with business and technology stakeholders to support workshops, solution design, testing, cutover, deployment, and stabilization activities
  • Contribute to practice growth through knowledge sharing, coaching junior practitioners, internal initiatives, and business development support

A successful candidate would possess these skills:

  • Strong problem-solving and analytical thinking skills
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Deloitte's SAP practice helps clients design, implement, and sustain SAP-enabled transformations across core business functions. Our teams combine industry knowledge, functional experience, and technology capabilities to support first-time implementations, business-led enhancements, and large-scale SAP S/4HANA programs.

Professionals in the practice work with leading organizations across industries to modernize operations, improve process performance, and unlock value through cloud, automation, analytics, artificial intelligence, and machine learning.

Qualifications

Required

  • Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), or consulting experience
  • 5+ years of SAP consulting experience supporting solution design and end-to-end delivery in a consulting firm, industry environment, or both
  • 3+ years of hands-on functional configuration experience with SAP Sales & Distribution (SD) and the Order-to-Cash (OTC) process
  • Participation in 2+ full lifecycle SAP implementations, including 1+ implementation in a primary SAP SD/OTC role
  • Experience configuring SAP SD/OTC across 3+ functional areas, such as pricing and conditions; billing and invoicing; availability check (ATP/backorder processing); sales order management; delivery and shipping; EDI/IDoc integration
  • Experience producing core implementation deliverables (e.g., functional specifications, configuration workbooks, test scripts) and managing test cycles (SIT/UAT) using a standard defect tracking tool
  • Experience with 1+ SAP S/4HANA implementation, transformation, or migration program
  • Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve

Preferred

  • Master's degree in business, information systems, supply chain, engineering, or a related field
  • 2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements
  • Participation in 1+ SAP ECC to SAP S/4HANA conversion or greenfield SAP S/4HANA implementation
  • Current SAP certification in Sales and Distribution or SAP S/4HANA Sales

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#SAPCORE

#EPCORE 

#DeloitteNDO

Education:Associate's DegreeEmployment Type:

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