Order Management Associate Jobs in Grosse Pointe, MI

Data Integrity Associate
Wayne State University is searching for an experienced Data Integrity Associate at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
Job Purpose
The Data Integrity Associate is responsible to analyze, monitor and maintain the accuracy, integrity and quality of the alumni, donor and gift records in the administrative database of record for the Division of Development and Alumni Affairs. Identify and remedy data integrity issues and errors. Maintain a systematic approach to keeping the records accurate and contribute to data enhancement projects. Work with other units in the division to coordinate data maintenance efforts. This position reports to the Associate Director, Data Integrity.
Essential Functions
(Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with or without reasonable accommodation. The essential functions are listed in order of importance.)
Compile and analyze data extracted from the division's administrative database(s) and Operational Data Store (ODS) to maintain data integrity, facilitate data hygiene projects and produce accurate reports. 25%
Analyze data for integrity noncompliance based on university and division business rules, user input and best practices. Identify and correct structural and semantic data errors. 25%
Maintain alumni, donor and gift records as directed, including deletions, additions and modifications. Process data update requests from staff, donors, alumni and friends. Assist the Manager, Data Integrity in evaluating the availability, operational need, and return on investment in the purchasing and uploading of new data as well as the outsourcing of various data cleansing projects. 10%
Assist in data repository conversions, system adjustments, and strategies. Prepare and process data specifications for administrative database modules, prepare test plans, execute validation and perform other project-related work. 10%
Execute protocols for routine updates of biographical data in the division's administrative database(s), including call center and NCOA updates. Establish a protocol to track update requests and monitor completions. Monitor and report on the progress of all ongoing data integrity projects. 10%
Upload modified records collected from external sources into the division's administrative database(s). 5%
Code large groups of alumni, donors and prospects to support the university's alumni engagement, fundraising, and donor stewardship activities. Research third party vendors and data enhancement services, as requested. 5%
Represent the division on various data committees and user groups related to data integrity. 5%
Perform other related duties as assigned. 5%
WORK CONTEXT
This grid characterizes the position scope.
Job Reports to: Associate Director
Leadership Accountability: Implements operating plans
Supervisory Accountability: None
Organizational Accountability: None
Financial Accountability: None
Customer Accountability: Interfaces with customers inside the S/C/D
Freedom to Act: Subject to regular review by supervisor
Unique duties:
Qualifications:
MINIMUM QUALIFICATIONS
Education Bachelor's degree
Graduation from an accredited college or university with a bachelor's degree in computer science, information systems, information technology, or related field.
Experience Experienced (minimum 2 years of job-related experience)
Minimum two (2) years of experience with database management, records maintenance, SQL, and data cleansing, extraction and validation.
Experience with administrative systems software, preferably in the higher education or nonprofit environment.
General understanding of, and interest in, Development and Alumni Affairs' best practices and general operations.
Positive and collaborative professional philosophy, recognizing that this position is integral to the achievement of the goals and objectives of Development and Alumni Affairs.
Knowledge, Skills and Abilities
ANALYTICAL AND PRESENTATION SKILLS: Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations. Must possess a demonstrated attention to detail in order to achieve a high degree of accuracy. Proposes and evaluates alternative solutions to achieve organizational goals.
COLLABORATION: Exhibits a willingness to partner with units across the university with integrity and high character to reach unified goals. Possesses the ability to navigate difficult situations with grace and understanding.
COMMUNICATIONS SKILLS: Ability to communicate clearly, concisely and professionally both orally and in writing. Strong interpersonal skills are a must. Demonstrates the ability to plan and deliver oral and written communications that are impactful and persuasive including presentations to university management and committees.
LEARNING AGILITY: Independent and innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations. Experience researching topics to gain knowledge and understanding when information gaps exist.
PLANNING AND ORGANIZATION: Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective deadlines. Strong organizational and time-management skills required. Ability to handle multiple tasks simultaneously in a deadline-oriented environment.
TEAMWORK: Ability to collaborate effectively with colleagues within the division and other units to gain full understanding of the project and desired outcome; ability to produce high quality and consistent results with assistance of team members; provide support to teammates when tackling complex projects.
TECHNICAL SKILLS: Proficient in the use of complex administrative systems software, preferrably in the higher education environment. Proficient with Microsoft Office suite, especially Word, Excel and Teams. Ability to understand and translate complex concepts into lay terms.
Working Conditions
Normal office environment. Hybrid schedule.
Adhere to confidentiality and data usage policy for the division.
This position requires a high level of commitment and enthusiasm. The candidate must be willing to work extended hours as needed.
Preferred qualifications:
School/College/Division:
H86 - Development & Alumni Affairs
Primary department:
H8605-Development office
Employment type:

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Annual Salary
• Hourly rate:
• Salary minimum: $50,000
• Salary hire maximum: $51,000

Working conditions:
Hybrid work scheduleNormal working conditions
Job openings:

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.