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Order Management Associate Jobs in Rochester Hills, MI

Bleichert Inc

Be Seen First

Entry Level Purchasing Assistant

Shelby Township, MI ยท On-site

$850 - $1.0K/wk

Associate Degree in Business or related field * Experience in Purchase Order Management * Proficiency with Microsoft Excel and other Microsoft programs * Strong vendor relations and communication ...

Wolverine Packing Co

Warehouse Order Selector

Detroit, MI ยท On-site

$22 - $23/hr

Inventory management * Maintain a clean work environment * Deal with team members, customers, and ... associate, warehouse clerk, Hi-Lo Driver, Standup hi-lo, electric jack, riding electric jack ...

PCS Company

Product Delivery Clerk (Entry Level)

Fraser, MI ยท On-site

... order instructions. โ€ข Executes daily cycle counts. โ€ข Maintains bin location data and communicates to the materials management associate. โ€ข Follows established safety and quality standards. โ€ข ...

Deloitte

Senior Consultant - SAP SD/OTC

Detroit, MI ยท On-site

$62.25 - $85.25/hr

Configure SAP SD/OTC functionality across core process areas, including sales order management ... Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), ...

Walmart

Online Order Filling Team Supervisor

Lapeer, MI ยท On-site

$20 - $33/hr

Location Walmart Supercenter #1987 555 E GENESEE ST, LAPEER, MI, 48446, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...

Cole Haan

Stylist (Sales Associate)

Auburn Hills, MI ยท On-site

$14.25 - $16.25/hr

MISSION As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted ... Support Enterprise Order Management (EOM)-Omni Channel Processing. * Execute all housekeeping tasks.

Cole Haan

Stylist (Sales Associate)

Auburn Hills, MI ยท On-site

$14.25 - $16.25/hr

MISSION As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted ... Support Enterprise Order Management (EOM)-Omni Channel Processing. * Execute all housekeeping tasks.

Bourns

Customer Service Representative I

Auburn Hills, MI ยท On-site

$15.25 - $20.50/hr

Coordinate expedited deliveries and support customer order management activities. * Act as a ... Associate's or Bachelor's degree preferred. * Continued education, vocational training, or ...

Hugo Benzing LLC

Inside Sales Assistant

Wixom, MI ยท On-site

$39K - $45K/yr

Associate's degree (Business, Sales, or related field) OR equivalent experience * 2+ years of experience in customer service, inside sales, or order management * Strong proficiency with Microsoft ...

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Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What cities near Rochester Hills, MI are hiring for Order Management Associate jobs?

Cities near Rochester Hills, MI with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Order & Inventory Analyst - Japanese

Farmington Hills, MI โ€ข On-site

Cinter Career Services
11 - 50 employees
Learn more about Cinter Career Servicesexternal

Full-time

Re-posted 10 days ago

Job description

โ€ข Job Details:
โ€ข Job Title: Order & Inventory Analyst
โ€ข Client: Japanese Automotive
โ€ข Working Location: Farmington Hills, MI
โ€ข Working style: Hybrid
โ€ข Employment Type: Permanent/Full-time
โ€ข Language: English/Japanese
โ€ข What will you do:
โ€ข Process customer orders received via EDI, email, or internal requests, and create sales orders, invoices, and shipping documents
โ€ข Coordinate shipments (air, courier, FedEx/UPS/DHL), arrange pickups, and communicate with warehouses, freight forwarders, and suppliers
โ€ข Send ASN to customers and manage end-to-end order fulfillment and delivery schedules
โ€ข Maintain and update inventory systems (Phreebooks/ERP/WMS), including inbound/outbound data and inventory matrices
โ€ข Monitor inventory levels based on forecasts, reconcile system discrepancies, and perform inventory valuation and order balance checks
โ€ข Support EDI/ERP system maintenance, improvements, and new warehouse system integrations
โ€ข Prepare order planning matrices and delivery plans using forecasts, historical data, and market information
โ€ข Handle returns, special shipments, and inventory management for prototype and service parts
โ€ข Create SOPs, barcode labels, and ensure compliance with shipping and logistics standards
โ€ข Conduct cost analysis and drive continuous improvement in logistics and inventory processes
โ€ข Support ISO9001, IATF16949, and CTPAT compliance activities
โ€ข Collaborate with internal teams, suppliers, and external partners to ensure smooth operations
โ€ข Participate in special projects and perform other assigned tasks related to order and inventory control
โ€ข Required Qualifications & Skills:
โ€ข Bachelor's or Associate's degree in business/economics or related field preferred, or equivalent experience
โ€ข 2+ years of experience in order management, logistics, inventory control, or supply chain operations
โ€ข Strong analytical and problem-solving skills with ability to interpret data and resolve issues
โ€ข Solid understanding of inventory management, logistics, and supply chain processes
โ€ข Knowledge of international trade, customs procedures, and Incoterms
โ€ข Experience with ERP/EDI systems and data management tools (e.g., Phreebooks)
โ€ข Strong numerical skills and attention to detail
โ€ข Ability to manage multiple tasks and work in a fast-paced environment
โ€ข Strong communication skills (technical and business level)
โ€ข Proficiency with standard office software and reporting tools
โ€ข Ability to work both independently and in cross-functional teams
โ€ข English and Japanese proficiency required (Japanese native or near-native preferred)

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