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Order Management Associate Jobs in Rochester Hills, MI

Order Management Coordinator

Novi, MI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's degree in Business, Supply Chain, or a related field with 3+ years of experience in order management, supply chain, or distribution management, OR * Bachelor's degree in Business, Supply ...

New

Order Management Coordinator

Novi, MI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's degree in Business, Supply Chain, or a related field with 3+ years of experience in order management, supply chain, or distribution management, OR * Bachelor's degree in Business, Supply ...

New

Order Puller

Sterling Heights, MI · On-site

$14.25 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, stocking, and order processing are handled with precision. This role is perfect for ... Warehouse experience, shipping & receiving, stock associate, material handler, or logistics ...

Order Puller

Sterling Heights, MI · On-site

$14.25 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, stocking, and order processing are handled with precision. This role is perfect for ... Warehouse experience, shipping & receiving, stock associate, material handler, or logistics ...

Inside Sales

Troy, MI · On-site

$60K - $65K/yr

About the Role AH Group is looking for a detail-oriented Inside Sales Associate to support our ... Comfortable working in order management or ERP/CRM-type systems * Strong written and verbal ...

Warehouse Order Selector

Detroit, MI · On-site

$22 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Inventory management * Maintain a clean work environment * Deal with team members, customers, and ... associate, warehouse clerk, Hi-Lo Driver, Standup hi-lo, electric jack, riding electric jack ...

Service Sales Coordinator

Novi, MI · Hybrid

$78K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's degree in Business, Accounting, Supply Chain, with 3+ years of experience in sales operations, order management, or spare parts, OR * Bachelor's degree in Business, Accounting, Supply ...

Service Sales Coordinator

Novi, MI · Hybrid

$78K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's degree in Business, Accounting, Supply Chain, with 3+ years of experience in sales operations, order management, or spare parts, OR * Bachelor's degree in Business, Accounting, Supply ...

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Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What job categories do people searching Order Management Associate jobs in Rochester Hills, MI look for?

The top searched job categories for Order Management Associate jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Order Management Associate jobs?

Cities near Rochester Hills, MI with the most Order Management Associate job openings:

Infographic showing various Order Management Associate job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Order Management Coordinator

Rollsroyce

Novi, MI • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Rolls-Royce rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

26th of 489 rated machine equipment manufacturers


Job description


Job Description

Job Title: Order Management Coordinator

Working Pattern: Full-Time

Working location: Novi, MI/Hybrid 2 Office Days/Week

Relocation assistance is not available for this position.

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first.

You'll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential. And it's your chance to really shine and contribute to one of the world's most recognized brands and a beacon for engineering excellence.

Position Summary

The Order Manager is the central point of contact for order and backlog-related activity at Rolls-Royce Solutions America, overseeing the end-to-end Order Execution process for assigned accounts or applications. This role ensures accurate order-to-cash execution, timely reporting, and seamless coordination between internal and external customers, while also supporting Finished Goods inventory analysis and continuous improvement within the Order Execution function. Operating at the intersection of supply chain, finance, and customer operations, the Order Manager plays a key role in ensuring contractual fulfilment and operational visibility across the business

What you will be doing

  • Own the Order-to-Cash process for assigned accounts, manage order and revenue tracking, monitor activities to ensure contractual fulfillment, and serve as the primary point of contact for all order and backlog-related inquiries from internal and external customers.
  • Coordinate and analyze stock engine and Finished Goods requirements, evaluate VPA and stock engine requests, prepare Finished Goods inventory forecasts, and provide data-driven insights that support supply planning and business decision-making.
  • Build and maintain reporting dashboards, create and manage visual dashboards for up-to-date order status reporting, deliver accurate and timely reports to stakeholders, and develop or revise processes to improve Order Execution efficiency.
  • Support continuous improvement, identify and implement process enhancements within the Order Execution function, and contribute to special projects as required by leadership.

Basic Requirements:

  • Associate's degree in Business, Supply Chain, or a related field with 3+ years of experience in order management, supply chain, or distribution management, OR
  • Bachelor's degree in Business, Supply Chain, or a related field with 1+ year of experience in order management, supply chain, or distribution management, OR
  • Master's degree in Business, Supply Chain, or related field OR
  • PhD/JD in Business, Supply Chain, or a related field, OR
  • 5+ years of experience in supply chain, order management, or distribution management in lieu of a degree

Preferred Requirements:

  • Hands-on experience with SAP (order management, supply chain, or analytics modules) and advanced proficiency in data visualization tools such as Power BI or SAP Analytics Cloud to build dashboards and support business reporting.
  • Experience managing Order-to-Cash processes, Finished Goods inventory, or stock engine/VPA coordination in a manufacturing or industrial environment, ideally with familiarity with mtu/RRPS products, policies, and procedures.
  • Strong analytical and problem-solving skills with the ability to make sound decisions on complex supply chain or order management challenges independently and with minimal supervision.
  • Highly organized with strong attention to detail, effective communication skills across internal and external stakeholders, and the interpersonal agility to work effectively in cross-functional and international team environments.

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It's a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you're driven to grow, to learn, and to make a lasting difference, this is where you belong.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Infinite Potential

Closing date: August 28, 2026


Job Posting Date
12 Aug 2026; 00:08

Pay Range
$78,918 - $128,242-Annually


Location:

Novi, MI

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.

The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brandmtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.


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