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Order Management Associate Jobs in Rahway, NJ (NOW HIRING)

Farther

Senior Trading Associate

New York, NY · On-site

$16.50 - $19.75/hr

The Role Farther is seeking a Senior Trading Associate to support and scale the firm's trading ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

Pickle

Retail Store Associate & Stylist

New York, NY · On-site

$22/hr

We're looking for a Retail Store Associate & Stylist to join our NYC retail store team! This person ... Order Management: Help manage rental orders for our managed closets in NYC, making sure items are ...

Northbound Search

Operations Associate

Teaneck, NJ · On-site

A growing global trading and distribution company is seeking an organized and detail-oriented Operations Associate to support day-to-day business operations, order management, logistics, and ...

Blue Nile

Manufacturing Order Associate

New York, NY · On-site

$17 - $18.50/hr

The associate will flex support accordingly across our Order Fulfillment and Manufacturing ... Escalate issues or delays to management when necessary Provide updates on order status when ...

Blue Nile

Manufacturing Order Associate

Manhattan, NY · On-site

$17 - $18.50/hr

The associate will flex support accordingly across our Order Fulfillment and Manufacturing ... management when necessary • Provide updates on order status when requested • Follow standard ...

Blue Nile

Manufacturing Order Associate

Manhattan, NY · On-site

$17 - $18.50/hr

The associate will flex support accordingly across our Order Fulfillment and Manufacturing ... management when necessary · Provide updates on order status when requested · Follow standard ...

Farther LLC

Senior Trading Associate

Manhattan, NY · On-site

$16.50 - $19.75/hr

Senior Trading Associate Hybrid - New York, NY Company Description Farther is a rapidly growing RIA ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

Farther

Senior Trading Associate

New York, NY · On-site

$16.50 - $19.75/hr

The Role Farther is seeking a Senior Trading Associate to support and scale the firm's trading ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

Cardata

Senior Trading Associate

Manhattan, NY · On-site

$100 - $125/hr

The Role Farther is seeking a Senior Trading Associate to support and scale the firm's trading ... Oversee the end‑to‑end trade lifecycle, including order management, trade confirmation ...

Farther

Senior Trading Associate

New York, NY · On-site +1

$16.50 - $19.75/hr

The Role Farther is seeking a Senior Trading Associate to support and scale the firm's trading ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

Dana-Co

Production Associate - Intimate Apparel

Manhattan, NY · On-site

$16.50 - $20.75/hr

The Production Associate will play a key role in purchase order management, production tracking, ERP maintenance, sample coordination, and vendor communication. This position offers an excellent ...

jbfcs

Case Associate

Rego Park, NY · On-site

... in order to help residents live in the community as independently as possible. KEY ESSENTIAL ... Supports residents toward the goal of medication management independence, including appropriate ...

jbfcs

Case Associate

Bronx, NY · On-site

... in order to help residents live in the community as independently as possible. KEY ESSENTIAL ... Supports residents toward the goal of medication management independence, including appropriate ...

jbfcs

Case Associate

Rego Park, NY · On-site

... in order to help residents live in the community as independently as possible. KEY ESSENTIAL ... Supports residents toward the goal of medication management independence, including appropriate ...

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All JobsOrder Management Associate JobsOrder Management Associate Jobs in Rahway, NJ

Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What cities near Rahway, NJ are hiring for Order Management Associate jobs?

Cities near Rahway, NJ with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Rahway, NJ as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

RLT Account Customer Support Associate

Spectraforce Technologies

East Hanover, NJ • On-site

$15.50 - $21.25/hr

Other

Posted 25 days ago

Job description

Position Title: RLT Account Customer Support Associate
Work Location: East Hanover, NJ 07936
Assignment Duration: 6 Months
Work Schedule: Shift timings 7.30 to 4 & 8.30 to 5; Ability to work a flexible staggered schedule (early mornings/ later evenings); This position will require holiday support for CS team
Work Arrangement: 3 days Onsite (Tue, Wed, Thurs) & 2 days remote (Monday & Friday)
Position Summary:
The Associate Account Support role is responsible to complete customer support activities including but not limited to product administration scheduling, associated order management and delivery for Radioligand therapies (RLT) primarily via phone and email.
Key Responsibilities:
  • Complete customer support activities including but not limited to product administration scheduling, associated order management and delivery - Answer questions from The Organization's NPS field associates to provide support to customers. Partner with cross-functional stakeholders to provide accurate and timely customer feedback
  • Effectively leverage internal systems for ongoing case management which includes phone and email outreaches, case documentation, and customer inquiry/request resolution.
  • Handle interactions and/or cases (with appropriate escalation) as it pertains to navigating product ordering and delivery. Ability to complete all calls once they have begun to ensure no interruption of service.
  • Follow protocols for responding to customer inquiries across communications (e.g., phone, chat, fax, iSMS / text, mail, and e-mail) in a prompt and courteous manner - Prepare proper documentation, and notifications; perform proper escalation, tracking, and follow-up
  • Adhere to all applicable Working Practice Documents (WPDs), Work Instructions (WIs) and Compliance Guidelines
  • Ability to work the scheduled work hours, which generally will be an 8.5-hour shift with two paid rest breaks and an unpaid lunch break. This position will require holiday support for CS team
  • Responsible for identifying and reporting adverse events via the established The Organization systems as per applicable processes.

Qualification & Experience:
  • Bachelor's degree required
  • Fluent English, other languages desirable
  • 1+ years of progressive business experience in the biopharmaceutical industry with broad understanding of pharmaceutical sales, marketing, customer and patient services
  • Ability to manage multiple projects and consistently meet deadlines
  • Strong interpersonal and time management skills, and an ability for productive collaboration across varying departments
  • Detail oriented problem solver who can make clearheaded decisions while under pressure
  • Strong written and verbal skills
  • Proficient in PowerPoint and Excel, telephony and navigating systems related to product ordering and case management preferred
  • Ability to work a flexible staggered schedule (early mornings/ later evenings)
  • Oncology experience preferred
  • Salesforce experience required
  • Problem solving
  • Detail oriented
  • Customer/patient-centric mindset
  • Strong written and verbal communication skills

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