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Order Management Associate Jobs in Lexington, KY

Returns Associate

Lexington, KY

$13.75 - $16.50/hr

Ability to learn internal order management software. * Ability to meet productivity standards with accuracy/quality * Ability to communicate professionally * Sense of urgency * Ability to follow ...

Returns Associate

Lexington, KY ยท On-site

$13.75 - $16.50/hr

Ability to learn internal order management software. * Ability to meet productivity standards with accuracy/quality * Ability to communicate professionally * Sense of urgency * Ability to follow ...

Production Team Lead - 3rd shift

Lexington, KY ยท On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... associates. * Computer skills to include a working knowledge of Microsoft Office Suite and ability to learn and navigate internal order management system (GQ). * Able to coach and document ...

Production Team Lead - 3rd shift

Lexington, KY ยท On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... associates. * Computer skills to include a working knowledge of Microsoft Office Suite and ability to learn and navigate internal order management system (GQ). * Able to coach and document ...

Customer Service Representative

Mount Sterling, KY ยท On-site

$28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative is responsible for product support, order management, and ... Completion of an associate degree is preferred. * 2-3 years of previous sales/customer service ...

Customer Service Representative

Mount Sterling, KY ยท On-site

$22 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative is responsible for product support, order management, and ... Completion of an associate degree is preferred. * 2-3 years of previous sales/customer service ...

Customer Service Representative

Mount Sterling, KY ยท On-site

$22 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative is responsible for product support, order management, and ... Completion of an associate degree is preferred. * 2-3 years of previous sales/customer service ...

Customer Service Representative

Mount Sterling, KY ยท On-site

$28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative is responsible for product support, order management, and ... Completion of an associate degree is preferred. * 2-3 years of previous sales/customer service ...

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Showing results 1-20

Order Management Associate information

See Lexington, KY salary details

$10

$18

$27

How much do order management associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for order management associate in Lexington, KY is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.82 and $21.02 per hour, depending on experience, location, and employer.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are the most commonly searched types of Order Management jobs in Lexington, KY?

The most popular types of Order Management jobs in Lexington, KY are:

What job categories do people searching Order Management Associate jobs in Lexington, KY look for?

The top searched job categories for Order Management Associate jobs in Lexington, KY are:

Infographic showing various Order Management Associate job openings in Lexington, KY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,915 per year, or $18.2 per hour.

Purchase Order Receiving Associate

Davis H Elliot Company, Inc.

Lexington, KY โ€ข On-site

$14.50 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

For over seven decades investor-owned utilities, municipalities, cooperatives, and others have entrusted their electrical construction and maintenance needs to Davis H. Elliot Company, Inc. (Elliot).

Elliot is a full-service electrical contractor specializing in overhead and underground distribution, transmission, substations, lighting, traffic signaling, utility locating and industrial/commercial services.

The PO Receiving Associate is responsible for accurately processing purchase order receiving documentation and entering receipts into the company's ERP. This role ensures all receiving paperwork is reviewed for accuracy, matched to purchase orders and packing slips, and processed in a timely manner. The ideal candidate is highly organized, detail-oriented, and able to work collaboratively with Receiving, Operations, and Accounts Payable to resolve discrepancies and maintain accurate receiving records. Success in this role requires strong data entry skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

  • Receive and process purchase orders in the company's ERP.
  • Verify shipping documentation against open purchase orders to ensure accuracy and completeness.
  • Investigate and resolve discrepancies identified in shipping paperwork, including missing, incomplete, or inaccurate documentation.
  • Coordinate with Purchasing, Operations, and Accounts Payable to ensure accurate and timely processing.
  • Maintain accurate receiving documentation and electronic records.
  • Ensure all receipts are entered into the system within established service-level expectations.
  • Participate in periodic audits by verifying receiving documentation and system records.
  • Follow company policies, quality standards, and safety procedures.

Required Qualifications

  • High school diploma or equivalent.
  • 1-3 years of experience in purchasing, receiving, inventory control, or warehouse operations.
  • Experience entering and processing purchase orders in an ERP or inventory management system.
  • Strong data entry skills with a high degree of accuracy.
  • Proficiency in Microsoft Office, particularly Excel.
  • Excellent organizational, problem-solving, and communication skills.

Preferred Qualifications

  • Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, or similar platforms.
  • Knowledge of procurement, inventory control, and receiving processes.
  • Experience in manufacturing, distribution, or supply chain environments.

Skills

  • Purchase Order Processing
  • ERP/Inventory Management Systems
  • Data Entry Accuracy
  • Inventory Control
  • Documentation Management
  • Reconciliation and Auditing
  • Attention to Detail
  • Time Management
  • Cross-Functional Communication

Success in This Role

Successful candidates will demonstrate exceptional attention to detail, efficiently process purchase order receipts with minimal errors, proactively resolve discrepancies, and contribute to maintaining accurate inventory and financial records.

Benefits/Culture

Today, we are listed among Engineering News-Records Top 150 Specialty Contracting firms. Our success is based on our customers confidence in us; the loyalty, hard work and performance of our people; and the traditions with which Mr. Davis H. Elliot began the company in 1946. We understand that having the best team requires people being treated like family. Some of the benefits we offer our team include:

  • Medical, Dental, Vision Insurance
  • Short-Term Disability and Long-Term Disability Insurance
  • Company Paid Life Insurance w/ additional Voluntary Life Insurance
  • 401K w/ company match
  • Employee Stock Ownership Program
  • State and Federally accredited Lineman Apprenticeship programย 
  • Paid Vacationย 
  • Servant Leadership Training
  • Uniforms and PPE provided