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Order Management Associate Jobs in Grovetown, GA

Five Below

Sales Associate

Evans, GA · On-site

$11.75 - $16/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values ...

Home Depot

Store Support

Evans, GA · On-site

$12.75 - $15.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Five Below

Sales Associate

Augusta, GA · On-site

$12.25 - $16.50/hr

Regularly inform management about merchandise restocking, service requirements, and any customer ... order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop ...

Five Below

Sales Associate

Augusta, GA · On-site

$11.50 - $15.75/hr

Regularly inform management about merchandise restocking, service requirements, and any customer ... order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop ...

Home Depot

Store Support

Evans, GA · On-site

$12.75 - $15.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Augusta, GA · On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Five Below

Sales Associate

North Augusta, SC · On-site

$11.25 - $15.50/hr

Regularly inform management about merchandise restocking, service requirements, and any customer ... order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop ...

Home Depot

Store Support

Augusta, GA · On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Five Below

Sales Associate

Evans, GA · On-site

$11.75 - $16/hr

Regularly inform management about merchandise restocking, service requirements, and any customer ... in order to retrieve and put away stock • Frequently position self to kneel, bend, twist, and ...

Five Below

Sales Associate

Augusta, GA · On-site

$12.25 - $16.50/hr

Regularly inform management about merchandise restocking, service requirements, and any customer ... in order to retrieve and put away stock • Frequently position self to kneel, bend, twist, and ...

Five Below

Sales Associate

Augusta, GA · On-site

$11.50 - $15.75/hr

Regularly inform management about merchandise restocking, service requirements, and any customer ... in order to retrieve and put away stock • Frequently position self to kneel, bend, twist, and ...

Hollywood Feed

Sales Associate - Part Time

Augusta, GA · On-site

$15 - $19/hr

Job Summary The Retail Sales Associate, who reports to the Store Manager and Assistant Store ... Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood ...

Hollywood Feed

Sales Associate - Part Time

Augusta, GA · On-site

$15 - $19/hr

Job Summary The Retail Sales Associate, who reports to the Store Manager and Assistant Store ... Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood ...

Augusta University Medical Center

Office Associate

Augusta, GA · On-site

$16 - $21.50/hr

Help manage student forms in Box, assist with new class orientation, and with the setting up of Box ... Help coordinate department meetings and order breakfast or lunches when applicable and take meeting ...

Roses Discount Stores

Customer Service Associate

Augusta, GA · On-site

$13.75 - $18.75/hr

Performs all other duties as assigned in order to maintain an effective and profitable store ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

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All JobsOrder Management Associate JobsOrder Management Associate Jobs in Grovetown, GA

Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What cities near Grovetown, GA are hiring for Order Management Associate jobs?

Cities near Grovetown, GA with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Grovetown, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Sales Floor Supervisor - Augusta Mall

JCPenney

Augusta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

JCPenney rating

5.5

Company rating: 5.5 out of 10

Based on 681 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

General Description
As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution. You will train and develop associates to execute sales building programs.
Primary Responsibilities:
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  • Customer Service & Sales - Directs Customer Service and sales activities in store; resolves customer issues and concerns. Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately.
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  • Store Merchandise Standards - Managers merchandise standards through Put to Fixture, SET, and Visual process execution. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process. Promote company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery standards for the sales floor and fitting room processes within the store.
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  • Omnichannel - Trains, mentors and coaches all associates at jcp.com. Pickup location on processes and transaction procedures related to delivery and return of jcp.com orders. Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods. Monitors and shares Ominchannel and reporting metrics and takes action to resolve issues.
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  • Specialty Businesses - Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates. Responsible for the Specialty associate training and care/protection plans. Manages the SET processes by planned floor moves and graphics as well as monitoring the Productivity Standards Program processes. Identifies sell-through opportunities and remerchandising of the selling floor to increase the rate of sale. Oversees proper execution of all defective and return to vendor/warehouse activities, reducing shrink within specialty businesses.
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  • Team Development - Teaches, trains and coaches associates. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues,
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  • Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Core Competencies:
To achieve success at JCPenney, a Sales Floor Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.
Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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