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Order Management Associate Jobs in Minnesota (NOW HIRING)

Reviva

Key Account Coordinator

Minneapolis, MN

End-to-End Order Management : Execute accurate order entry, create Bills of Lading (BOLs), and ... Associate degree preferred. * Systems : Experience using Salesforce or similar computer databases.

New

ReSound

Custom Product Order Entry

Shakopee, MN · On-site

$23/hr

... Manage workload on a daily basis, making follow-up calls as necessary. (10-20%) Perform other ... Associate's degree or equivalent work experience and knowledge. Experience: Minimum of 1 year ...

GN Group

Custom Product Order Entry

Shakopee, MN · On-site

$20 - $23/hr

... 30%) • Manage workload on a daily basis, making follow-up calls as necessary. (10-20%) • ... Shakopee Job Code/Classification Non-Exempt Preferred Education: • Associate's degree or ...

GN Group

Custom Product Order Entry

Shakopee, MN · On-site

$23/hr

... Manage workload on a daily basis, making follow-up calls as necessary. (10-20%) Perform other ... Associate's degree or equivalent work experience and knowledge. Experience: Minimum of 1 year ...

PCs for People

Sustainability Associate

Saint Paul, MN · On-site

$18 - $19/hr

About the Role The Sustainability Associate plays a key role in maximizing the value of donated and ... order management. Success in this role requires a detail-oriented, tech-savvy individual who ...

H.B Fuller

Product Manager Associate

Saint Paul, MN · Hybrid

... strategies and day-to-day product management activities. In this role, the Product ... Collaborates with the Supply Chain team to create stock transfer orders to support commercial ...

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Order Management Associate information

What are some common challenges faced by Order Management Associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an Order Management Associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a stable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is common in industries like retail, manufacturing, and logistics.

What are the key skills and qualifications needed to thrive as an Order Management Associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the highest paid job in supply chain?

In supply chain management, executive roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding six figures. These positions require extensive experience, strategic planning skills, and often involve overseeing global operations and implementing advanced supply chain technologies.

What is an order management associate?

An order management associate is responsible for processing and tracking customer orders, ensuring accurate entry and timely fulfillment. They often use order management systems and coordinate with other departments to resolve issues and maintain customer satisfaction.

What is the lowest position in logistics?

In logistics, entry-level roles such as warehouse associates or material handlers are typically considered the lowest positions. These roles involve basic tasks like inventory management, packing, and shipping, often requiring minimal experience and offering opportunities for advancement.
What are the most commonly searched types of Order Management jobs in Minnesota? The most popular types of Order Management jobs in Minnesota are:
What are popular job titles related to Order Management Associate jobs in Minnesota? For Order Management Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Minnesota look for? The top searched job categories for Order Management Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Order Management Associate jobs? Cities in Minnesota with the most Order Management Associate job openings:
Order Management Associate jobs near you

Key Account Coordinator

Reviva Medical Group

Fridley, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

About Us:
For over 80 years, Reviva has set the standard for high-quality remanufactured diesel and gas engines. As the largest independently owned and operated engine remanufacturer in North America, our family-owned company is driven by a passion for excellence and a commitment to getting our customers back on the road quickly. We are looking for a talented, driven individual to join our 1st shift team in Fridley, MN, where we focus on precision, efficiency, and superior customer satisfaction.
Summary:
The Key Account Coordinator manages the day-to-day operations for Reviva's largest and most tenured customer. This highly visible role handles critical accounts, ensuring excellent order management, proactive customer service, and strategic growth. You will act as the central hub connecting internal operations, external vendors, and diverse client stakeholders. The ideal candidate must live our core values: do what you say, be a winner have grit, always improve, and treat everyone with respect.
Responsibilities
  • End-to-End Order Management: Execute accurate order entry, create Bills of Lading (BOLs), and process drop-ship purchase orders and associated invoices.
  • Core Return Scheduling: Coordinate and manage the daily scheduling of core returns to maintain steady supply chain momentum.
  • Component Account Management: Oversee secondary, smaller component accounts to ensure comprehensive client coverage.
  • Strategic Relationship Building: Proactively build a reliable network of "go-to" contacts across the client's corporate and unionized field offices to bypass communication silos and secure timely answers.
  • Cross-Functional Collaboration: Partner closely with internal facility teams, operational leads, and external vendors to streamline workflows across departments.
  • Adaptive Field Support: Support diverse field staff by applying a mix of training, patience, and operational knowledge to keep logistics moving even when protocols are facing challenges.
  • Omnichannel Excellence: Serve as the primary, high-energy touchpoint for all customer service requests, answering every phone call, email, and text with a helpful and professional demeanor.
  • Resilient Problem-Solving: Maintain an even keel and a steady, patient mindset during high-volume or stressful days, treating relationship management as a marathon.
  • Continuous Improvement & Growth: Actively challenge the status quo by identifying process inefficiencies, driving relationship management, and uncovering new expansion opportunities with the customer.

Background / Experience
  • Education: High School diploma required; Associate degree preferred.
  • Systems: Experience using Salesforce or similar computer databases.
  • Experience: Prior customer service or account coordination background.
  • Industry: Ability or willingness to learn the engine business.
  • Organization: Strong multitasking and time-management skills for high volumes.
  • Detail-Oriented: High accuracy with invoices, orders, and shipping paperwork.
  • Communication: Clear, professional phone and email skills for diverse teams.
  • Adaptability: Fast learner who adjusts quickly to changing priorities.
  • Curiosity: Mindset geared toward finding faster, better ways to work.
  • Integrity: Self-motivated team player with strong accountability and grit.

Benefits:
Reviva offers a comprehensive benefits package to all full time employees including health, vision and dental insurance. A completely FREE telehealth service, 401k options plus a company paid match, PTO/vacation options, Holiday pay, short term disability, life insurance, and employee assistance programs. Please contact HR to learn more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We use E-Verify to check employment eligibility.
We are a return-to-work employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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