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Order Management Associate Jobs in Minnesota (NOW HIRING)

ZF

Order Management Associate

North Mankato, MN

$51K - $65K/yr

As a member of the Logistics Team , the Order Management Associate is responsible for processing customer orders and inquiries while maintaining accurate documentation, on-time delivery communication ...

New

ZF Group

Order Management Associate

North Mankato, MN · On-site

$51K - $65K/yr

As a member of the Logistics Team , the Order Management Associate is responsible for processing customer orders and inquiries while maintaining accurate documentation, on-time delivery communication ...

THOMSON REUTERS

Materials Management Associate

Eagan, MN

$18.75 - $26/hr

Materials Management Associate - 1st shift We are hiring a Materials Management Associate for our ... Unload trucks and boxcars, performing goods receipts, cycle counting, and order delivery. * Utilize ...

Thomson Reuters

Materials Management Associate

Eagan, MN · On-site

$18.75 - $26/hr

Materials Management Associate - 1st shift We are hiring a Materials Management Associate for our ... Unload trucks and boxcars, performing goods receipts, cycle counting, and order delivery. * Utilize ...

mlp

Inside Sales & Order Management Specialist

Mankato, MN

$19.23 - $26.44/hr

As our Inside Sales & Order Management Specialist, you own the lifecycle of complex B2B orders from ... Associate's degree in business or a related field preferred. * Strong communicator. You can write a ...

New

mlp

Inside Sales & Order Management Specialist

Mankato, MN

$19.23 - $26.44/hr

As our Inside Sales & Order Management Specialist, you own the lifecycle of complex B2B orders from ... Associate's degree in business or a related field preferred. * Strong communicator. You can write a ...

New

mlp

Inside Sales & Order Management Specialist

Mankato, MN · On-site

$19.23 - $26.44/hr

As our Inside Sales & Order Management Specialist, you own the lifecycle of complex B2B orders from ... Associate's degree in business or a related field preferred. * Strong communicator. You can write a ...

New

The Container Store Inc.

Order Specialist

Edina, MN · On-site

$18/hr

This position partners with the General Manager and Store Managers to ensure the stockroom is neat ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

The Container Store Inc.

Order Specialist

Edina, MN · On-site

$18/hr

This position partners with the General Manager and Store Managers to ensure the stockroom is neat ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

The Container Store Inc.

Order Specialist

Edina, MN

$18/hr

The Order Specialist is responsible for performing daily customer order management tasks that ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

The Container Store

Order Specialist

Minneapolis, MN

$16 - $18/hr

This position partners with the General Manager and Store Managers to ensure the stockroom is neat ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

SCHEELS

Online Order Fulfillment

Eden Prairie, MN · On-site

$16/hr

SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in ... Accurately track product locations in the Order Management System * Provide exceptional customer ...

Scheels

Online Order Fulfillment

Eden Prairie, MN · On-site

$16/hr

SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in ... Accurately track product locations in the Order Management System * Provide exceptional customer ...

Scheels

Online Order Fulfillment

Eden Prairie, MN · On-site

$16.75 - $22.25/hr

SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in ... Accurately track product locations in the Order Management System * Provide exceptional customer ...

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Order Management Associate information

What are some common challenges faced by Order Management Associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an Order Management Associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a stable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is common in industries like retail, manufacturing, and logistics.

What are the key skills and qualifications needed to thrive as an Order Management Associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the highest paid job in supply chain?

In supply chain management, executive roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding six figures. These positions require extensive experience, strategic planning skills, and often involve overseeing global operations and implementing advanced supply chain technologies.

What is an order management associate?

An order management associate is responsible for processing and tracking customer orders, ensuring accurate entry and timely fulfillment. They often use order management systems and coordinate with other departments to resolve issues and maintain customer satisfaction.

What is the lowest position in logistics?

In logistics, entry-level roles such as warehouse associates or material handlers are typically considered the lowest positions. These roles involve basic tasks like inventory management, packing, and shipping, often requiring minimal experience and offering opportunities for advancement.
What are the most commonly searched types of Order Management jobs in Minnesota? The most popular types of Order Management jobs in Minnesota are:
What are popular job titles related to Order Management Associate jobs in Minnesota? For Order Management Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Minnesota look for? The top searched job categories for Order Management Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Order Management Associate jobs? Cities in Minnesota with the most Order Management Associate job openings:
Order Management Associate jobs near you
Order Management Associate

Order Management Associate

ZF

North Mankato, MN

$51K - $65K/yr

Other

Medical, Retirement, PTO

Posted 2 days ago

New

ZF rating

6.5

Company rating: 6.5 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

355th of 430 rated machine equipment manufacturers

Job description

 Req ID 88716 | North Mankato, United States ZF Off-Highway Solutions Minnesota Inc.

About the Position

About the Team

The ZF Off-Highway Solutions Minnesota Inc. team designs and manufactures hydraulic and electrohydraulic components, controls, and brake systems for off-highway machines.
As a member of the Logistics Team, the Order Management Associate is responsible for processing customer orders and inquiries while maintaining accurate documentation, on-time delivery communication, and strong customer relationships. This role plays a critical part in ensuring order accuracy and customer satisfaction through effective coordination and system use.

What you can look forward to as Order Management Associate:

  • Processing phone and written customer orders and inquiries, including ship date requests
  • Communicating with customers via phone in a professional and positive manner
  • Reviewing EDI orders and updating customer acknowledgments via phone, fax, or website
  • Reviewing order changes, delivery availability, and schedule impacts directly with customers
  • Documenting customer requirements accurately within the MRP/ERP system
  • Verifying order accuracy by matching customer purchase orders with ZF acknowledgments
  • Creating delivery notes once orders are complete
  • Maintaining hardcopy open order files and indexing documents into the company imaging system
  • Coordinating order discrepancies with Customer Service Representatives and internal stakeholders
  • Building rapport with coworkers and collaborating across departments
  • Working independently while remaining effective in a team-based environment
  • Identifying and recommending product or process improvements that support business goals
  • Adhering to all safety rules and company policies

Your Profile as Order Management Associate:

  • High school diploma or GED required
  • 2 + years order management experience
  • Experience with basic record keeping or order entry activities, or equivalent training
  • Ability to read, write, speak, and understand English clearly and professionally
  • Strong written, verbal, and listening communication skills
  • Demonstrated keyboarding and typing proficiency
  • Working knowledge of Microsoft Office 365 and ERP/MRP systems
  • Strong organizational skills and attention to detail
  • Ability to calculate basic figures such as discounts and collect factual data
  • Selfmotivated, personable, and capable of managing multiple priorities

Physical Requirements:

  • Primarily seated work with occasional standing and walking
  • Ability to lift up to 10 lbs. regularly, up to 25 lbs. occasionally (assistance required for heavier items)

The expected base compensation for this role is $51,800 - $65,000 annually.  Actual base compensation within the identified range will vary based on factors relevant to the position.

Why you should choose ZF in North Mankato:

  • Competitive pay and stable dayshift schedule
  • Annual incentive plan
  • Paid time off and 13 paid holidays
  • Health care benefits
  • 401(k) retirement plan
  • Opportunities for training and skill development
  • A collaborative, teamoriented work environment
  • A strong safety and quality culture
Additional Information

ZF Off-Highway Solutions Minnesota Inc. is located in North Mankato, nestled in southcentral Minnesota. This area offers access to the amenities of Mankato and North Mankato, surrounded by smaller communities and rural landscapes, with the Twin Cities just a short drive away. The Greater Mankato region is nationally recognized for its livability, economy, and quality of life.

Be part of our ZF team as Order Management Associate and apply now!

Contact

Gabriela Palacio

Gabriela.palacio@zf.com

DIVERSITY COMMITMENT: 
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. 

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. 

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

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