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Order Management Associate Jobs in Minnesota (NOW HIRING)

Motorola

$80K - $95K/yr

Set up and manage test environments to simulate real-world scenarios and validate customer ... Associates degree in Computer Science or relevant professional experience * Experience with ...

SpartanNash Company

Order Selector

Saint Cloud, MN · On-site

$22.50/hr

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... The physical demands described here are representative of those that must be met by an associate to ...

SpartanNash

Order Selector

Saint Cloud, MN · On-site

$22.50/hr

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... The physical demands described here are representative of those that must be met by an associate to ...

Compass Group

WAREHOUSE ORDER BUILDER

Minneapolis, MN · On-site

$15.25 - $19.75/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

JLL

Supply Chain Operations Lead

Saint Paul, MN · On-site +1

Manage work order invoice interface errors and investigate root causes to prevent recurrence ... Associate's degree with equivalent experience considered This position does not provide visa ...

Jones Lang LaSalle IP, Inc.

Property Associate

Bloomington, MN · On-site

$15.25 - $18.25/hr

Property Associate What this job involves: As a Property Associate at JLL, you will serve as the ... work order management to ensure timely completion of maintenance and repair activities * Help ...

JLL

Property Associate

Bloomington, MN

$15.25 - $18.25/hr

Property Associate What this job involves: As a Property Associate at JLL, you will serve as the ... work order management to ensure timely completion of maintenance and repair activities * Help ...

UNFI

Warehouse Order Selector

Hopkins, MN · On-site

$26.01/hr

Our Warehouse associates supply thousands of consumers with better for you food that nourishes ... Immediately informs a foreman, supervisor or manager of any potential safety threats. * Obtains ...

Essor

Retail Sales Associate

Minneapolis, MN · On-site

$15.75 - $18/hr

We are seeking an Essor Retail Sr. Sales Associate to support our retail growth engine through ... Sales Order Management * * Review and approve sales orders to ensure alignment with forecast ...

Deloitte

Senior Consultant - SAP SD/OTC

Minneapolis, MN

$65.75 - $89.75/hr

Configure SAP SD/OTC functionality across core process areas, including sales order management ... Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), ...

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All JobsOrder Management Associate JobsOrder Management Associate Jobs in Minnesota

Order Management Associate information

What are some common challenges faced by Order Management Associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an Order Management Associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a stable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is common in industries like retail, manufacturing, and logistics.

What are the key skills and qualifications needed to thrive as an Order Management Associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the highest paid job in supply chain?

In supply chain management, executive roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding six figures. These positions require extensive experience, strategic planning skills, and often involve overseeing global operations and implementing advanced supply chain technologies.

What is an order management associate?

An order management associate is responsible for processing and tracking customer orders, ensuring accurate entry and timely fulfillment. They often use order management systems and coordinate with other departments to resolve issues and maintain customer satisfaction.

What is the lowest position in logistics?

In logistics, entry-level roles such as warehouse associates or material handlers are typically considered the lowest positions. These roles involve basic tasks like inventory management, packing, and shipping, often requiring minimal experience and offering opportunities for advancement.
What are the most commonly searched types of Order Management jobs in Minnesota? The most popular types of Order Management jobs in Minnesota are:
What are popular job titles related to Order Management Associate jobs in Minnesota? For Order Management Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Minnesota look for? The top searched job categories for Order Management Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Order Management Associate jobs? Cities in Minnesota with the most Order Management Associate job openings:
Order Management Associate jobs near you
Counter Associate

Counter Associate

Temperature Equipment Corporation

Plymouth, MN • On-site

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago

Job description

Counter Associate
Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting. TEC is also the Midwestern state's largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies. We offer exceptional compensation packages; full benefits include health, dental, life, and AD&D insurance, paid holidays & vacation, and 401(k) with company matching.
Job description
The Counter Associate plays a key role in delivering outstanding customer service and fostering a welcoming shopping and sales experience. This position requires excellent communication skills, attention to detail, and a commitment to ensuring customer satisfaction.
Please note that the responsibilities and details of this role may evolve based on organizational needs.
Essential Duties and Responsibilities
Order Management
  • Greet and assist walk-in customers at the counter, providing prompt and friendly service.
  • Answer phone calls, emails, and text inquiries related to product availability, pricing, and order status.
  • Ensure that inventory levels are accurate, and work with warehouse staff to check stock and prepare orders for pickup or delivery.
  • Follow up with customers on back-ordered items, changes in delivery times, or any other issues that may arise with their orders.

Sales & Upselling
  • Promote product bundles, upsell complementary items, and introduce customers to new products or product lines.
  • Work with the sales team to meet and exceed sales targets, helping drive the overall success of the branch.
  • Assist in promoting seasonal sales, special promotions, and discounts to customers at the counter and through phone interactions.

Product Knowledge & Support
  • Maintain in-depth knowledge of HVAC systems, parts, and accessories.
  • Stay updated on new products, industry trends, and technological advances to help provide customers with the best solutions.

Problem Resolution
  • Resolve customer complaints or issues in a professional and timely manner, ensuring customer satisfaction.
  • Assist in handling returns or exchanges, working with customers to ensure their needs are met while adhering to company policies.

Collaboration & Teamwork
  • Collaborate with the warehouse and inventory teams to ensure product availability and timely order fulfillment.
  • Communicate effectively with the sales and management teams to address customer needs and improve branch performance.

General Maintenance & Organization
  • Keep the counter area clean, organized, and stocked with marketing materials, product catalogs, and pricing sheets.
  • Assist with inventory management and stock organization to ensure smooth operations.

Skills, Knowledge, & Abilities
  • Strong communication skills, both verbal and written, with the ability to engage and assist customers in person and over the phone.
  • Proven ability to handle multiple tasks in a fast-paced environment.
  • Proficiency with point-of-sales (POS) systems, order management software, and general computer applications (Microsoft Office Suite, CRM systems).
  • Ability to build and maintain positive relationships with customers, contractors, and team members.
  • Strong organizational skills and attention to detail.

Qualifications
High School diploma or GED equivalent
Minimum of 1-2 years of experience in sales or customer service, ideally in the HVAC, building materials, or wholesale industry.
Ability to lift 50 pounds (e.g., HVAC parts, small equipment).
Comfortable working in a warehouse environment and assisting customers in a fast-paced setting.
Schedule
Full Time Monday through Friday
Rotating Saturday Half-day
Schedule is based on business needs
Salary Expectations
Starting minimum rate of $18
  • High School diploma or GED equivalent
  • Minimum of 1-2 years of experience in sales or customer service, ideally in the HVAC, building materials, or wholesale industry.
  • Ability to lift 50 pounds (e.g., HVAC parts, small equipment).
  • Comfortable working in a warehouse environment and assisting customers in a fast-paced setting.

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