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Order Management Associate Jobs in Alberta (NOW HIRING)

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to ...

$28/hr

Responsible for filling, checking and packing orders * Assisting in handling of incoming products ... AFIMAC is a global risk management and elite security company. For more than 40 years, AFIMAC has ...

$28/hr

Responsible for filling, checking and packing orders * Assisting in handling of incoming products ... AFIMAC is a global risk management and elite security company. For more than 40 years, AFIMAC has ...

CA$28/hr

Responsible for filling, checking and packing orders * Assisting in handling of incoming products ... AFIMAC is a global risk management and elite security company. For more than 40 years, AFIMAC has ...

CA$28/hr

Responsible for filling, checking and packing orders * Assisting in handling of incoming products ... AFIMAC is a global risk management and elite security company. For more than 40 years, AFIMAC has ...

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Order Management Associate information

See Alberta salary details

$11

$19

$30

How much do order management associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for order management associate in Alberta is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.84 per hour, depending on experience, location, and employer.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What job categories do people searching Order Management Associate jobs in Alberta look for?

The top searched job categories for Order Management Associate jobs in Alberta are:

What cities in Alberta are hiring for Order Management Associate jobs?

Cities in Alberta with the most Order Management Associate job openings:

Infographic showing various Order Management Associate job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $41,190 per year, or $19.8 per hour.

Special Services Associate: Part Time - MARLBOROUGH

The Home Depot Canada

Calgary, AB โ€ข On-site

Other

Medical, Dental

Posted 7 days ago


Job description

Job Description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If youโ€™re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.

Position Responsibilities
Ensure customers receive products and services requested in a timely and accurate manner
Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
What sets us apart?
Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement

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