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Order Entry Associate Jobs in Elgin, IL (NOW HIRING)

Customer Service Assoc

Schaumburg, IL · On-site

$14.25 - $19.75/hr

Minimum of 2 years of experience in order entry, invoicing, or customer service roles requiring high data accuracy. * Moderate proficiency in Microsoft Excel, including data entry, basic formulas ...

Associate's or Bachelor's degree preferred. * 2+ years of customer service, order entry, inside sales support, or administrative experience. * Experience working with ERP systems such as SAP, Oracle ...

Associate's or Bachelor's degree preferred. * 2+ years of customer service, order entry, inside sales support, or administrative experience. * Experience working with ERP systems such as SAP, Oracle ...

Print Sales Associate

Aurora, IL

$14 - $18.75/hr

Our Print Sales Associate will be responsible for providing sales level support to various sales ... Responsible for order entry and management. Input prices in sales tool, manage market change, and ...

Sales Associate

Chicago, IL · On-site

$31.25 - $33.65/hr

Effectively manage sales pipeline to maximize success by ensuring consistent follow-up and follow-through utilizing order entry software and various communication methods. * Deliver expert design ...

Sales Associate

Chicago, IL

$14.50 - $19.50/hr

Effectively manage sales pipeline to maximize success by ensuring consistent follow-up and follow-through utilizing order entry software and various communication methods. * Deliver expert design ...

Print Sales Associate

Aurora, IL · On-site

$14 - $18.75/hr

Our Print Sales Associate will be responsible for providing sales level support to various sales ... for order entry and management. • Input prices in sales tool, manage market change, and provide ...

Key Responsibilities: * Manage customer orders from initial entry through final delivery ... High school diploma required; associate or bachelor's degree preferred Addison Group is an Equal ...

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Order Entry Associate information

See Elgin, IL salary details

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How much do order entry associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for order entry associate in Elgin, IL is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Order Entry Associate position, and why are they important?

To thrive as an Order Entry Associate, you should have keen attention to detail, strong organizational skills, and proficiency with data entry, often requiring a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic spreadsheet tools like Microsoft Excel is typically important in this role. Excellent communication, time management, and a customer-focused attitude help associates excel in fast-paced environments. These skills enable accurate processing of customer orders, minimize errors, and ensure smooth coordination with internal teams.

What is an Order Entry Associate job?

An Order Entry Associate is responsible for accurately inputting customer orders into a company's system, ensuring order details are correct and processed efficiently. They may communicate with customers, sales teams, and warehouse staff to resolve any discrepancies or issues. Attention to detail, strong data entry skills, and the ability to work in a fast-paced environment are key for this role. Additionally, they may assist with tracking orders and providing updates to customers as needed.

What are the typical daily responsibilities of an Order Entry Associate?

As an Order Entry Associate, your daily tasks generally include accurately entering customer orders into the system, verifying product details and quantities, and ensuring timely processing for fulfillment. You may communicate with customers or internal teams to clarify order information, address discrepancies, or resolve issues as they arise. The role often requires collaborating with sales, shipping, and inventory departments to support smooth order workflows. Attention to detail and strong organizational abilities are key, as you’ll be handling multiple orders and updating records frequently throughout the day.

What are the most commonly searched types of Order Entry jobs in Elgin, IL? The most popular types of Order Entry jobs in Elgin, IL are:
What are popular job titles related to Order Entry Associate jobs in Elgin, IL? For Order Entry Associate jobs in Elgin, IL, the most frequently searched job titles are:
What cities near Elgin, IL are hiring for Order Entry Associate jobs? Cities near Elgin, IL with the most Order Entry Associate job openings:
Customer Service Assoc

Customer Service Assoc

rf IDEAS

Schaumburg, IL • On-site

$14.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Major Areas of Responsibility / Essential Functions
  • Build strong relationships with customers by providing superior service and attending to their needs in a polite, timely, and friendly manner.
  • Process customer orders and follow up to ensure fulfillment.
  • Analyze customers' needs and respond directly or refer to other departments as appropriate.
  • Provide updates to internal teams on customer needs and factors that contribute to customer satisfaction; may support customers that are more complex or critical or assist with customer relationship building.
  • Perform multiple tasks in a fast-paced work environment.
  • Exercise sound judgment in resolving order exceptions, fulfillment challenges, pricing discrepancies, and customer accommodation requests within established guidelines.

Specific Responsibilities
  • Receive and process a high volume of order requests from customers via telephone, chat, and e-mail, maintaining 99.8% accuracy in a fast-paced environment.
  • Enter orders into the order management/ERP system (NetSuite), arrange payment and shipping, and generate invoices.
  • Process credit card payments in a timely manner.
  • Assist customers with RMAs and warranties, and act as a customer care advocate for critical accounts, managing escalations through resolution by coordinating with Sales, Operations, Logistics, Engineering, and Finance as needed.
  • Demonstrate knowledge of the complete product line when assisting customers with product selection and orders.
  • Apply familiarity with ERP or CRM systems such as Salesforce, Siebel, NetSuite, or similar platforms.
  • Support customer procurement platforms including Coupa, Ariba, SAP, and EDI by troubleshooting transaction issues and ensuring successful order processing.
  • Investigate recurring customer, order, fulfillment, invoicing, and onboarding issues; identify root causes and recommend corrective actions and process improvements.
  • Maintain and update departmental procedures, workflows, templates, and customer service documentation to support consistency, operational effectiveness, and team communication.
  • Review order entries, transactions, and processes for accuracy using established checklists; support initiatives designed to reduce errors and improve quality.

Required Knowledge, Skills and Abilities
  • High level of accuracy and attention to detail, with a demonstrated ability to ensure proper billing, invoicing, and shipment procedures, maintaining 99.8% accuracy in order entry.
  • Minimum of 2 years of experience in order entry, invoicing, or customer service roles requiring high data accuracy.
  • Moderate proficiency in Microsoft Excel, including data entry, basic formulas, and data review.
  • Awareness and practical use of Claude or equivalent AI-assisted tools to improve efficiency, documentation, or customer support processes.
  • Excellent verbal and written communication skills, with a strong sense of urgency and the ability to prioritize and respond promptly to customer requests.

Education and Experience
High school diploma or equivalent, plus 2-5 years of experience in a customer service capacity. Practical knowledge of Microsoft Word, Excel, and related software applications is required. Knowledge of an ERP (enterprise resource planning) system is highly desirable.
Physical Demands
None specified.
Work Environment
Hybrid available: 2 days WFH, 3 days onsite in Schaumburg, IL
Benefits
  • Health, Dental, Vision
  • Employer-Paid Life/STD/LTD
  • 401(k) with Company Match
  • Employee Stock Purchase Program
  • Educational Assistance
  • Competitive PTO Package and Paid Company Holidays
  • Wellness Program

Behavioral Assessment
In addition to supplying your resume, we ask that you complete our Behavioral Assessment through Predictive Index at the following link:
https://assessment.predictiveindex.com/B3WV/8eed55fa-2d82-4028-8f45-9163d494feb1?type=candidateba
Tips:
  1. Complete the assessment in a quiet place, free from interruption, in one session.
  2. Take as much time as you wish to complete the assessment - it typically takes less than 7 minutes.
  3. Please use one of the following browsers: Firefox, Safari, or Chrome.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.