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Order Entry Associate Jobs in Chicago, IL (NOW HIRING)

DS Containers

Inside Sales Account Manager

Batavia, IL · On-site

$70K - $90K/yr

Manage customer orders from entry through shipment. * Coordinate with Production, Scheduling and ... Associate degree preferred. * 2-5+ years of Inside Sales, Customer Service, Account Management or ...

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Order Entry Associate information

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How much do order entry associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for order entry associate in Chicago, IL is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the order entry associate position, and why are they important?

To thrive as an Order Entry Associate, you should have keen attention to detail, strong organizational skills, and proficiency with data entry, often requiring a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic spreadsheet tools like Microsoft Excel is typically important in this role. Excellent communication, time management, and a customer-focused attitude help associates excel in fast-paced environments. These skills enable accurate processing of customer orders, minimize errors, and ensure smooth coordination with internal teams.

What is an order entry associate?

An Order Entry Associate is responsible for accurately inputting customer orders into a company's system, ensuring order details are correct and processed efficiently. They may communicate with customers, sales teams, and warehouse staff to resolve any discrepancies or issues. Attention to detail, strong data entry skills, and the ability to work in a fast-paced environment are key for this role. Additionally, they may assist with tracking orders and providing updates to customers as needed.

What are the typical daily responsibilities of an order entry associate?

As an Order Entry Associate, your daily tasks generally include accurately entering customer orders into the system, verifying product details and quantities, and ensuring timely processing for fulfillment. You may communicate with customers or internal teams to clarify order information, address discrepancies, or resolve issues as they arise. The role often requires collaborating with sales, shipping, and inventory departments to support smooth order workflows. Attention to detail and strong organizational abilities are key, as you’ll be handling multiple orders and updating records frequently throughout the day.

What are the most commonly searched types of Order Entry jobs in Chicago, IL?

The most popular types of Order Entry jobs in Chicago, IL are:

What job categories do people searching Order Entry Associate jobs in Chicago, IL look for?

The top searched job categories for Order Entry Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Order Entry Associate jobs?

Cities near Chicago, IL with the most Order Entry Associate job openings:

Order Entry Associate jobs near you
Infographic showing various Order Entry Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $42,358 per year, or $20.4 per hour.

Customer Service Representative

Mauser Packaging Solutions

Addison, IL • On-site

$43K - $57K/yr

Other

Medical, Dental, PTO

Posted 22 days ago

Mauser Packaging Solutions rating

7.2

Company rating: 7.2 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

61st of 119 rated packaging manufacturers

Job description


The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise.
Responsibilities:
  • Establish relationships with customers by communicating and resolving issues.
  • Responsible for order entry and/or maintenance for assigned accounts.
  • Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
  • Communicate order confirmations, changes and cancellations to both customers and internal Mauser team members.
  • Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
  • Reviews orders after shipment for billing accuracy and any quantity item errors.
  • Manages the issuing of credits, return authorizations and pallet returns.
  • Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
  • Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
  • Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
  • Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
  • Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
  • Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
  • Performs other duties as assigned.
Requirements:
  • Associate or bachelor's degree preferred but not required
  • Manufacturing experience strongly preferred
  • 1-3 years customer service experience required
  • Microsoft Office Suite - basic to above-average computer skills including Excel
  • CRM experience preferred
  • Ability to perform basic quantitative skills required,
  • Ability to work with all areas of the business including plant and sales personnel.
  • Professional verbal and written communication
  • Strong customer service advocacy and problem-solving skills

The salary range for this position is $43,000-$57,000 per year. The salary offered depends on the candidates' experience, work location, skills, etc.
Mauser Packaging Solutions offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits.
About Us
Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?
Mauser Packaging Solutions is that company.
Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.
At Mauser Packaging Solutions, you can be proud to work for a company that's always striving to innovate and serve customers better-and help them be better stewards of the environment.
Whether you're a seasoned professional-or just beginning your career-there's a place where you can help make a difference at Mauser Packaging Solutions. Join us!
Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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About Mauser Packaging Solutions

Sourced by ZipRecruiter

Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints and chemicals.

Industry

Plastics and rubber products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Oak Brook, IL, US

Year founded

2018

Social media

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