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Order Desk Representatives Jobs (NOW HIRING)

Icom America, Inc.

$23 - $30/hr

The Customer Service Department Representative will support ICOM product sales by receiving and ... Icom Operations and Procedures handbook (including all desk procedures) * JD Edwards E1 software ...

Xerox

Order Desk Operator - Seattle, WA

Seattle, WA · On-site

... represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not ...

Blue Sky Hospitality Solutions

Front Desk Agent

Baton Rouge, LA · On-site

$11.25 - $14/hr

Front Desk Representative Position We're seeking a motivated and friendly Front Desk Representative ... Monitor office supply inventory and order supplies, including special requests from staff * Keep a ...

Signal Tru Brand

Front Desk Representative

Chicago, IL · On-site

$40K - $43K/yr

Front Desk Representative Signal Tru Brand is seeking a professional and dependable Front Desk ... Monitor and order office supplies when necessary * Assist in coordinating meetings, appointments ...

THE XTREME GROUP

Front Desk Representative

Opa Locka, FL

$13.75 - $16.75/hr

Front Desk Representative Xtreme Aviation, LLC | Full-Time | Headquarters About the Position We are ... Monitor office supplies and place orders when necessary. * Maintain accurate records, files, and ...

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How much do order desk representatives jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for order desk representatives in the United States is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $16.59 per hour, depending on experience, location, and employer.

What is the difference between Order Desk Representatives vs Customer Service Representatives?

AspectOrder Desk RepresentativesCustomer Service Representatives
CredentialsHigh school diploma or equivalent; familiarity with order management softwareHigh school diploma or equivalent; communication skills
Work EnvironmentOffice setting, handling order processing and inquiriesOffice or call center, addressing customer concerns
Industry UsageRetail, wholesale, e-commerceRetail, service, telecommunications

Order Desk Representatives primarily focus on processing orders, managing inventory, and ensuring accurate order fulfillment. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support. While both roles require strong communication skills and familiarity with industry-specific software, Order Desk Representatives are more specialized in order management tasks, whereas Customer Service Representatives provide overall customer support across various issues.

What cities are hiring for Order Desk Representatives jobs?

Cities with the most Order Desk Representatives job openings:

What are popular job titles related to Order Desk Representatives jobs?

For Order Desk Representatives jobs, the most frequently searched job titles are:

PROJECT MANAGER (SERVICE ORDER DESK OPERATIONS)

Colorado Springs, CO • On-site

Innovation At Work
See more jobs at Innovation At Workexternal

Full-time

Re-posted 22 days ago

Job description

Position Type: Full-Time
Work Schedule: Day Shift (Core Hours) with On-Call Support as Needed
Job Summary
Innovation At Work, Inc. (IAW) is seeking an experienced Project Manager (PM) to oversee daily operations of a 24/7 Service Order Desk supporting installation facilities and maintenance services at Fort Carson.
The Project Manager will be responsible for managing personnel, ensuring timely processing of service requests, maintaining operational efficiency, and serving as the primary point of contact with Government leadership.
This role requires strong leadership, communication, and organizational skills, along with experience in service desk operations, facilities support, or similar environments.
Key Responsibilities
• Provide overall management and supervision of Service Order Desk operations supporting a 24/7 environment
• Serve as the primary liaison between IAW and Government representatives
• Ensure service requests are received, documented, prioritized, and dispatched accurately and timely
• Monitor daily operations to ensure performance standards and customer service expectations are met
• Oversee staffing schedules, including shift coverage, weekends, and holidays
• Manage personnel performance, conduct coaching, and provide ongoing training as needed
• Ensure proper use of government systems such as GFEBS and ArMA for work order tracking and reporting
• Track operational metrics and prepare reports for Government review
• Identify process improvements to enhance efficiency and service delivery
• Ensure compliance with contract requirements, policies, and procedures
• Provide on-call support for operational issues, escalations, or emergencies
Requirements
Minimum Qualifications
• Minimum 10 years of experience in operations management, service desk, call center, or facilities support environment
• High school diploma or equivalent required (Bachelor's degree preferred but not required)
• Demonstrated experience managing teams in a fast-paced, customer service-driven environment
• Strong leadership, communication, and problem-solving skills
• Experience working with work order management systems or similar platforms
• Ability to manage multiple priorities and meet deadlines
• Proficiency in Microsoft Office (Excel, Word, Outlook)
Preferred Qualifications
• Experience supporting military installations or government contracts
• Familiarity with GFEBS, ArMA, or similar systems
• Prior experience managing 24/7 operations
• Knowledge of facilities maintenance or dispatch operations
Compensation
• Competitive salary (commensurate with experience)
• Benefits package available
Why Join IAW
• Opportunity to support mission-critical operations
• Stable, structured work environment
• Growth opportunities within a federal contracting organization

Apply