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Order Assistant Jobs in Worcester, MA (NOW HIRING)

Northeast Grocery

#189 Asst. Bakery TL-Putnam

Putnam, CT · On-site

$13 - $17.25/hr

Responsible for fulfilling all customer special orders. Assist in the training and development of all bakery associates to meet corporate standards of performance. Adhere to all company policies and ...

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Order Assistant information

See Worcester, MA salary details

$8

$18

$28

How much do order assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for order assistant in Worcester, MA is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.11 per hour, depending on experience, location, and employer.

What are some typical challenges an order assistant may face when managing multiple orders simultaneously?

Order Assistants often encounter the challenge of handling high volumes of orders, especially during peak business periods. Balancing accuracy and efficiency is key, as it's essential to process orders quickly while minimizing errors that could impact customer satisfaction. Strong organizational skills and the ability to prioritize tasks are crucial, as Order Assistants frequently coordinate with other departments such as inventory, shipping, and customer service to resolve issues and ensure timely order fulfillment.

What is the difference between Order Assistant vs Warehouse Clerk?

AspectOrder AssistantWarehouse Clerk
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, forklift certification (optional)
Work EnvironmentOffice settings, customer service areasWarehouse, storage facilities
Employer & Industry UsageRetail, logistics, manufacturingLogistics, distribution centers, manufacturing
Common Search & ComparisonYesYes

Order Assistants primarily handle order processing, customer communication, and data entry in office environments. Warehouse Clerks focus on inventory management, stocking, and physical handling of goods in warehouse settings. While both roles support supply chain operations, they differ in daily tasks and work environments, making this comparison useful for job seekers exploring related logistics roles.

What are the key skills and qualifications needed to thrive as an order assistant, and why are they important?

To thrive as an Order Assistant, you need strong organizational skills, attention to detail, and basic knowledge of order processing, often supported by a high school diploma or equivalent. Familiarity with order management software, spreadsheets, and inventory tracking systems is typically required. Excellent communication, time management, and customer service skills set top performers apart in this role. These abilities ensure orders are accurately processed, customer inquiries are handled promptly, and overall workflow remains efficient.

What does an order assistant do?

An Order Assistant is responsible for processing customer orders, ensuring accuracy in order entry, and coordinating with other departments to fulfill orders on time. They often communicate with customers to confirm order details, resolve any issues, and provide updates on order status. Order Assistants may also handle documentation, track shipments, and support inventory management to ensure efficient order fulfillment. Their role is essential in maintaining customer satisfaction and smooth business operations.

What's the average salary of order assistants?

The average salary of an order assistant typically ranges from $25,000 to $35,000 per year, depending on experience, location, and the industry. Many roles also offer hourly wages between $12 and $18, with opportunities for overtime and skill development in inventory management and customer service.

What are the most commonly searched types of Order jobs in Worcester, MA?

The most popular types of Order jobs in Worcester, MA are:

What are popular job titles related to Order Assistant jobs in Worcester, MA?

For Order Assistant jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Order Assistant jobs in Worcester, MA look for?

The top searched job categories for Order Assistant jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Order Assistant jobs?

Cities near Worcester, MA with the most Order Assistant job openings:

Order Assistant jobs near you
Infographic showing various Order Assistant job openings in Worcester, MA as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,321 per year, or $18.9 per hour.

Warehouse Order Picker/Cooler Operator - 3rd Shift

Dairy Farmers of America, Inc.

Franklin, MA • On-site

$19/hr

Full-time

Re-posted 6 days ago

Dairy Farmers Of America rating

7.2

Company rating: 7.2 out of 10

Based on 168 frontline employees who took The Breakroom Quiz

26th of 65 rated farming

Job description

Garelick Farms, Dairy Farmers of America, is excited to announce an opening for a 3rd Shift Warehouse Order Picker/Cooler Operator
We offer excellent benefits and competitive pay with great growth opportunities!
3rd Shift 10:00PM to 6:30AM Sunday thru Friday, Off Days: Saturday and a rotating day
Sign on Bonus of $1,500 for External Candidates
Rate $19.00/hr.
GENERAL PURPOSE
Perform various warehouse and inventory related tasks. Receive, process, store, move, and distribute items (products, materials, ingredients, equipment, supplies, etc.) within a warehouse or cooler/refrigerated environment. Unload and load trucks, truck trailers, cases, pallets, stacks, etc. Read production schedules, customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed. Convey materials and items from receiving or production areas to storage or to other designated areas by hand, hand truck, or electric hand truck. Record received and shipped items. Maintain a clean and safe working environment. Work within clearly defined processes and tasks.
JOB DUTIES AND RESPONSIBILITIES
  • Load and unload stacks and move items as assigned; sort and place materials or items on racks, shelves, or in bins according to predetermined sequence, such as size, type, style, color, or product code.
  • Sort and store perishable goods in refrigerated area
  • Maintain organization, rotation of stock, and neatness of all coolers and warehouse.
  • Fill requisitions, work orders, or requests for materials, tools, or other items and distribute to production workers.
  • Accurately pull and prepare customer orders for shipping and for efficient loading onto trucks/trailers.
  • Check all information for accurate shipment of customer orders; check bills of lading for accuracy before any product is shipped or received; check products for cleanliness and condition prior to loading.
  • Use computer to accurately scan or enter/maintain inventories and records.
  • Complete daily pick sheets, cycle counts, and production take backs
  • Assist with monthly inventory counts, year-end inventory counts, and cycle counts as required.
  • Monitor materials, product, and equipment at each step of the process and report irregularities or concerns to supervisor.
  • May sort, bundle and fill containers or place in assembled units
  • May mark or put identifying labels on product loads.
  • May operate a forklift, including a standing forklift, to load and unload trucks and move inventory from one location to another.
  • Keep a clean and safe working environment and optimize space utilization.
  • Follow all DFA GMP's and work in a manner consistent with all corporate and regulatory, food safety, quality, and sanitation requirements. Inform QA personnel of any quality issues.
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

EDUCATION AND EXPERIENCE
  • High school diploma or equivalent preferred.
  • 0 to 1 year of warehouse, distribution, production, or related experience preferred.
  • Certification and/or License - may require forklift, walk behind jack, or other related work certifications.

KNOWLEDGE, SKILLS, AND ABILITIES
  • Able to work in a team environment and contribute to the overall success of the warehouse/cooler team.
  • Able to perform accurate basic math computations and inventory counts.
  • Able to communicate clearly and effectively, both verbally and in writing (including legible writing)
  • Able to perform routine machine adjustments.
  • Able to adapt to changing situations and perform tasks as assigned.
  • Able to follow directions.
  • Able to work with accuracy and attention to detail.
  • Must be able to read, write and speak English.

An Equal Opportunity Employer including Disabled/Veterans

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