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Order Assistant Jobs in Worcester, MA (NOW HIRING)

Collaborate closely with other divisions to produce customer orders efficiently. * Assist with stock releases and ensure timely execution * Provide day-to-day support to Sales Coordinators to help ...

Order Selector- 1st Shift

Woonsocket, RI · On-site

$16 - $28.84/hr

We are seeking a reliable Order Selector to join our distribution team. This role is responsible ... Maintain a clean and organized work area by following all safety guidelines. * Assist with general ...

Order Selector- 1st Shift

Woonsocket, RI · On-site

$16 - $28.84/hr

We are seeking a reliable Order Selector to join our distribution team. This role is responsible ... Maintain a clean and organized work area by following all safety guidelines. * Assist with general ...

Schedule and input bottle orders based on client sampling needs * Assist in developing project objectives, logistics, and other requirements. * Interpret and apply department policies, taking into ...

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Order Assistant information

See Worcester, MA salary details

$8

$18

$28

How much do order assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for order assistant in Worcester, MA is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.11 per hour, depending on experience, location, and employer.

What are some typical challenges an order assistant may face when managing multiple orders simultaneously?

Order Assistants often encounter the challenge of handling high volumes of orders, especially during peak business periods. Balancing accuracy and efficiency is key, as it's essential to process orders quickly while minimizing errors that could impact customer satisfaction. Strong organizational skills and the ability to prioritize tasks are crucial, as Order Assistants frequently coordinate with other departments such as inventory, shipping, and customer service to resolve issues and ensure timely order fulfillment.

What is the difference between Order Assistant vs Warehouse Clerk?

AspectOrder AssistantWarehouse Clerk
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, forklift certification (optional)
Work EnvironmentOffice settings, customer service areasWarehouse, storage facilities
Employer & Industry UsageRetail, logistics, manufacturingLogistics, distribution centers, manufacturing
Common Search & ComparisonYesYes

Order Assistants primarily handle order processing, customer communication, and data entry in office environments. Warehouse Clerks focus on inventory management, stocking, and physical handling of goods in warehouse settings. While both roles support supply chain operations, they differ in daily tasks and work environments, making this comparison useful for job seekers exploring related logistics roles.

What are the key skills and qualifications needed to thrive as an order assistant, and why are they important?

To thrive as an Order Assistant, you need strong organizational skills, attention to detail, and basic knowledge of order processing, often supported by a high school diploma or equivalent. Familiarity with order management software, spreadsheets, and inventory tracking systems is typically required. Excellent communication, time management, and customer service skills set top performers apart in this role. These abilities ensure orders are accurately processed, customer inquiries are handled promptly, and overall workflow remains efficient.

What does an order assistant do?

An Order Assistant is responsible for processing customer orders, ensuring accuracy in order entry, and coordinating with other departments to fulfill orders on time. They often communicate with customers to confirm order details, resolve any issues, and provide updates on order status. Order Assistants may also handle documentation, track shipments, and support inventory management to ensure efficient order fulfillment. Their role is essential in maintaining customer satisfaction and smooth business operations.

What's the average salary of order assistants?

The average salary of an order assistant typically ranges from $25,000 to $35,000 per year, depending on experience, location, and the industry. Many roles also offer hourly wages between $12 and $18, with opportunities for overtime and skill development in inventory management and customer service.
What are the most commonly searched types of Order jobs in Worcester, MA? The most popular types of Order jobs in Worcester, MA are:
What are popular job titles related to Order Assistant jobs in Worcester, MA? For Order Assistant jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Order Assistant jobs in Worcester, MA look for? The top searched job categories for Order Assistant jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Order Assistant jobs? Cities near Worcester, MA with the most Order Assistant job openings:
Infographic showing various Order Assistant job openings in Worcester, MA as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,321 per year, or $18.9 per hour.

DC Assistant Supervisor - Order Processing

O'Reilly Auto Parts

Devens, MA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,884 frontline employees who took The Breakroom Quiz

547th of 731 rated retailers


Job description

Compensation Pay Range:

$58,080.00 - $87,120.00

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Responsible for directing the day to day outbound operations of the order processing department within the distribution center. Assist in ensuring compliance and productivity while operating.

ESSENTIAL JOB FUNCTIONS

Assist the Order Processing Supervisor with the following job duties:

Oversee all aspects of the order processing department.

Assist in ensuring that the department is compliant with company operations, policies, and procedures daily.

Work with the operations managers and DC managers to maintain payroll figures, budgeting, productivity, etc.

Responsible for team member evaluations being written and delivered in a timely manner.

Provide leadership, training, and guidance throughout the department and work to ensure productivity and morale are maintained at a high level.

Work with the Operations and DC manager to establish annual goals and the plan to follow for accomplishing these goals.

Work closely with the Human Resources Supervisor and the Operations Manager to ensure effective recruiting, hiring, and training practices.

Assist the operations and DC managers with planning to prepare annual capital expenditure listing for budgeting purposes.

Work with the DC manager for approval on any expenditure for the department.

Maintain safety standards while operating and identify unsafe practices and situations.

All other duties as assigned.

SKILLS/EDUCATION/EXPERIENCE

Required:

High school diploma or equivalent (GED)

Must be able to multitask and work well in a team environment

Excellent leadership abilities with a focus on customer service

Strong interpersonal, written, and verbal communication skills

Basic computer skills

Ability to read and match numerical and alphabetical characters quickly and accurately

Desired:

College degree or logistics certification

2+ years previous experience in a supervisor role

Advanced computer skills

Completion of the O'Reilly supervisor training program

Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer.The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.


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