Oracle Support Manager Jobs in Bozeman, MT (NOW HIRING)

Position Details
Position Information
Announcement Number
STAFF - VA - 27023
For questions regarding this position, please contact:
Jerry Spicher
jspicher@montana.edu
406-994-5510
Classification Title
Data Systems Manager I
Working Title
Data Systems Manager
Brief Position Overview
This position is responsible for the development and administration of University application services across five functional areas (i.e., Financial Aid, Finance, Human Resources, Student Services, and Accounts Receivable) at each of MSU's four campuses.
Position Number
4M0814
Department
UIT Enterprise Services Group CUF
Division
VP for Information Technology
Appointment Type
Classified
Contract Term
Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA
Exempt
Union Affiliation
FOCUS-MFPE
FTE
1
Benefits Eligible
Eligible
Salary
Salary Range of $69,875 to $74,000 annually, commensurate with experience, education, and qualifications
Contract Type
Classified Salary
If other, please specify
Recruitment Type
Open
Position Details
General Statement
In support of the Montana State University mission, University Information Technology promotes, develops, delivers, and facilitates the use of information technology services and resources.
Duties and Responsibilities
The full-time Data Systems Manager I reports to the Lead Database Administrator. The position plans and implements application system administration and development activities according to changing University needs and system requirements. This individual uses innovative approaches and advanced technologies to ensure the performance, security, cost- effectiveness, and accessibility of administrative system functions and related operations. This position will serve as the lead application administrator for the Banner ERP software.
Applications Administration

• Implements and maintains application architecture for Ellucian Banner enterprise framework and other applications as time permits.
• Administer application security including using supported tools to monitor and tune the environments.
• Obtain patches and upgrades for existing application server management systems.
• Maintain currency with application-specific knowledge.
• Stage, test, and install patches and upgrades.
• Investigate, troubleshoot, diagnose, and report application problems/defects utilizing product specific technical support as needed.
• Coordinates closely with Business Analysts and other key stakeholders.

Technical Planning

• Define goals and objectives for database or Web server administration requirements.
• Gather technical requirements to meet business needs.
• Formulate system concepts to fulfill requirements.
• Plan technical tasks associated with the administration and maintenance of systems and services.
• Develop and maintain status of task lists.
• Monitor, analyze, and evaluate work progress and report status to management or project owners.

System Administration of Banner and Web Application Services

• Provide support for web applications system administration.
• Install, upgrade, and patch systems including managing security and assuring adequate capacity.
• Monitor performance for Administrative Systems Web Application servers and enterprise ancillary systems (e.g. Banner, Banner self-service, DegreeWorks, Tomcat, etc.).
• Maintain and apply local modifications for web applications and underlying database packages.
• Troubleshoot problems and seek appropriate support to assist in problem resolution.

Information Security

• Follow information security best practices and abide by University security policies and the guidance of the Enterprise Security Group.
• Assist DBA team in managing database risk by preserving enterprise data and protecting the operational integrity and security of these high-value database systems.
• Positively communicate and encourage security best practices throughout campus.

Required Qualifications - Experience, Education, Knowledge & Skills

1. A bachelor's degree in computer science, business administration, or a related field plus progressively responsible experience in information systems management, or an equivalent combination of education and experience.
2. Experience with operating systems and scripting languages (e.g. Linux, Windows, Shells and scripting, SQL, PL/SQL, etc.).
3. Knowledge of web application server architectures and components such as Oracle Weblogic, Tomcat, JBoss, Apache, and IIS.
4. Knowledge of appropriate procedures, protocols and tools for staging, testing, and maintaining production environments.
5. Skilled in writing, executing, and managing scripting commonly used to install, configure, and diagnose web application and application server environments.

Preferred Qualifications - Experience, Education, Knowledge & Skills

1. Experience applying upgrades and patches to Ellucian's Banner administrative system.
2. Experience administering Tomcat Application Server and Ellucian software tools.
3. Knowledge of Banner and DegreeWorks infrastructure and business processes.
4. Experience working with Windows, Linux, C, Oracle, SQL, PL/SQL, Oracle Server Management tools, Oracle SQL*Net.

The Successful Candidate Will
The successful candidate will:

• Anticipate and resolve technical problems.
• Troubleshoot problems logically
• Break down complex activities into more manageable and actionable tasks.
• Create and maintain task lists and maintain focus on tasks to complete actionable tasks on time.
• Communicate status and progress summary to management and other stakeholders in writing or verbally.
• Work collaboratively in a supporting role on a technical team; ability to establish and maintain effective working relationships with others.
• Read, understand, and follow high-level policies and guidelines and apply those guidelines to daily responsibilities.
• Communicate IT practices to a wide range of constituents both verbally and in writing.
• Possess an understanding of Ellucian Banner database structures and operations.
• Understand Banner forms and self-service and underlying database packages.
• Manage time effectively.

Position Special Requirements/Additional Information

• This position requires periodic on-call availability and after hours support.
• This position is not eligible for sponsorship.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?
No
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Upon completion of a successful search
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on August 4, 2026; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
This position is not eligible for sponsorship.
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.