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Oracle Support Manager Jobs in Bozeman, MT (NOW HIRING)

Software Engineer

Bozeman, MT · On-site

$34.88 - $37/hr

... running on an Oracle database. Modules include Human Resources (HR), Finance, Student, and ... Manage software life-cycles in all phases * Develop and maintain applications supporting the ERP * ...

Software Engineer

Bozeman, MT · On-site

$72K - $79K/yr

... running on an Oracle database. Modules include Human Resources (HR), Finance, Student, and ... support for modules (Finance, Student Services, Human Resources), and manages the software life ...

Oracle Support Manager information

See Bozeman, MT salary details

$23K

$69.3K

$123.5K

How much do oracle support manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for oracle support manager in Bozeman, MT is $69,291.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $92,900.00 per year, depending on experience, location, and employer.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Bozeman, MT?

For Oracle Support Manager jobs in Bozeman, MT, the most frequently searched job titles are:

Infographic showing various Oracle Support Manager job openings in Bozeman, MT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,291 per year, or $33.3 per hour.

Lead Systems Analyst

Bozeman, MT • On-site


Montana State University
Education • 1 - 5K employees

7.1

Company rating: 7.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

414th of 627 rated colleges and universities

People enjoy working here

Good employer

Recommended by students


$70K - $98K/yr

Full-time

Posted 17 days ago


Job description

Position Details
Position Information
Announcement Number
STAFF - VA - 27055
For questions regarding this position, please contact:
Nathan Fromelt
nathan.fromelt@montana.edu406-994-5181
Classification Title
Computer Sys Analyst III
Working Title
Lead Systems Analyst
Brief Position Overview
Lead the Enterprise Service Group (ESG) Finance team to support the four-campus Banner Finance operations. Collaborate with business counterparts to establish project priorities, address reported issues, and maintain existing processes.
Position Number
4M0954
Department
UIT Enterprise Services Group CUF
Division
VP for Information Technology
Appointment Type
Classified
Contract Term
Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA
Exempt
Union Affiliation
Exempt from Collective Bargaining
FTE
1.0
Benefits Eligible
Eligible
Salary
Salary range of $70,000 to $98,000 annually, commensurate with experience, education, and qualifications
Contract Type
Classified Hourly
If other, please specify
Recruitment Type
Open
Position Details
General Statement
In support of the Montana State University mission, University Information Technology (UIT) promotes, develops, delivers, and facilitates the use of information technology services and resources. The Enterprise Services Group is responsible for technical support of all major computer-based administrative applications for the four-campus MSU system. MSU uses Ellucian Banner software , running on an Oracle database, for the majority of its administrative tasks. Primary modules include Human Resources , Finance, Student, and Financial Aid.
Duties and Responsibilities
Under the supervision of the Director of Enterprise Services, the Lead Systems Analyst performs professional level work implementing and supporting the on-going operations for the EllucianBanner information system and for related custom applications and workflows used with the Finance information systems across the four-campuses of Montana State University. .
The Banner Finance Lead Systems Analyst will:
  • Supervise the day-to-day operations of the ESG-Finance team
  • Collaborate directly with the Finance business counterparts to identify priority development and support efforts for Finance information systems across MSU campuses
  • Foster positive and effective working relationships
  • Provide systems analysis including assessing user requirements, analyzing alternatives, designing preferred solutions, specifying technical requirements, developing software modules, implementing solutions, and maintaining major software systems
  • Manage projects and tasks associated with development and maintenance efforts
  • Coordinate technical problem resolution
  • Participate in joint efforts with other Banner teams and committees that interface or interact with Banner Finance systems.
  • Serve on other university committees providing leadership and technical counsel.

Required Qualifications - Experience, Education, Knowledge & Skills
  1. Bachelor's degree in computer science or related field, plus recent directly related experience, or an equivalent combination of education and experience.
  2. Successful experience analyzing, designing, specifying, developing, programming, enhancing, and implementing complex administrative application systems that use relational database management systems and transaction processing techniques.
  3. Demonstrated ability to foster and maintain effective working relationships with varied constituents using appropriate interpersonal communication skills.
  4. Demonstrated understanding of, and current intermediate or expert experience in applications programming with an emphasis on SQL, PL/SQL, and/or database driven programming with modern software development tools.
  5. Successful experience managing multiple projects, prioritizing user requests, and delegating tasks to team members.
  6. Successful experience hiring, training, supervising, and mentoring technical staff.

Preferred Qualifications - Experience, Education, Knowledge & Skills
  1. Experience with university ERP systems (Ellucian Banner preferred).
  2. Experience with design, development, and deployment of integration components.
  3. Experience with design, development, deployment, and maintenance of applications employing ORACLE enterprise-wide relational database management systems, SQL, PL/SQL, or other modern software architecture.
  4. Experience using reporting development tools.

The Successful Candidate Will
  • Possess exceptional interpersonal, oral, and written communication skills, including the ability to clearly explain technical information to a non-technical audience.
  • Manage multiple projects and deadlines simultaneously, effectively prioritize competing demands, and facilitate the work of others using effective time and project management skills.
  • Demonstrate leadership and excellent conflict management skills.
  • Consistently exercise initiative and good judgment.
  • Establish and maintain effective working relations with co-workers and the public in a team-oriented environment.
  • Demonstrate commitment to service excellence with the ability to collaborate with and view processes and products from the lens of constituents/end users. Physical Demands
  • Maintain confidentiality of records and information.
  • Demonstrate ability to represent MSU and University Information Technology (UIT) and its programs to others in a professional and courteous manner.

Position Special Requirements/Additional Information
This position is not eligible for sponsorship.
This is a full-time, on-site position based at our Bozeman, Montana campus. Occasional travel will be required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed in this description are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?
Yes
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Upon completion of a successful search
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on August 31, 2026; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.


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