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Oracle Support Manager Jobs in Oregon (NOW HIRING)

Manage enterprise storage, including ZFS, block storage, and object storage. * Support virtualized and bare-metal environments. * Configure and integrate Oracle Identity Cloud Service (IDCS). Oracle ...

Oracle DBA

Portland, OR · On-site

$53.75 - $73.25/hr

* Design, Build and Manage database infrastructure to support Client's business requirements ... Integration of cloud methodologies for next generation deployment of Oracle database technologies

Manage enterprise storage, including ZFS, block storage, and object storage. * Support virtualized and bare-metal environments. * Configure and integrate Oracle Identity Cloud Service (IDCS). Oracle ...

Manage enterprise storage, including ZFS, block storage, and object storage. * Support virtualized and bare-metal environments. * Configure and integrate Oracle Identity Cloud Service (IDCS). Oracle ...

Manage enterprise storage, including ZFS, block storage, and object storage. * Support virtualized and bare-metal environments. * Configure and integrate Oracle Identity Cloud Service (IDCS). Oracle ...

Manage enterprise storage, including ZFS, block storage, and object storage. * Support virtualized and bare-metal environments. * Configure and integrate Oracle Identity Cloud Service (IDCS). Oracle ...

... management (HCM) applications. You will analyse client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilisation of Oracle HCM ...

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate & Summary The ... training and support for seamless integration and utilization of business applications. This ...

... for this management level include but are not limited to: Support team to disrupt, improve and ... The Opportunity As part of the Oracle Finance team you will lead the implementation of innovative ...

Showing results 21-40

Oracle Support Manager information

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Oregon? For Oracle Support Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Oracle Support Manager jobs in Oregon look for? The top searched job categories for Oracle Support Manager jobs in Oregon are:
What cities in Oregon are hiring for Oracle Support Manager jobs? Cities in Oregon with the most Oracle Support Manager job openings:
Onshore Oracle Retail Cloud Functional Lead/Senior Consultant

Onshore Oracle Retail Cloud Functional Lead/Senior Consultant

Deloitte

Portland, OR • On-site

Other

Posted 11 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

58th of 150 rated financial services


Job description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Onshore Oracle Retail Cloud Functional Lead / Senior Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project Talent Model (PTM) is a talent model that is tailored specifically for long-term, remote or onsite client service delivery.

Recruiting for this role ends on 31st Aug, 2026
Work you'll do/Responsibilities
As a Senior Consultant at Deloitte, you will work within an engagement team and be responsible for supporting Deloitte's Application Management Services (AMS) engagement providing ongoing functional support, enhancement delivery, and continuous improvement for Oracle Retail Cloud applications. Responsibilities include;

  • Incident, problem, change, and release management; business process optimization; requirements analysis; functional design; testing coordination; stakeholder engagement; and support of Oracle Retail modules such as Merchandising Foundation Cloud Service (MFCS), Pricing Cloud Service (PCS), Invoice Matching Cloud Service (IMCS), Event Planner and related integrations.
  • The role partners with business and technology teams to drive operational stability, automation, performance improvements, value-add enhancements, and long-term transformation initiatives.
  • The role would also entail supporting Retail implementations when Deloitte is engaged in implementations and may become the priority over support function.
  • Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others


The Team
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. 

Our Oracle offering drives business transformation services to improve performance and value delivered by the full suite of Oracle solutions.
Qualifications
Required

  • 10+ years of experience in managing Oracle Retail, Oracle RMS packaged solution.
  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  • Limited immigration sponsorship may be available.
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred
  • Consulting experience and/or in the Retail domain, supporting Merchandising, Supply Chain business areas as a Product Owner/Manager
  • Well organized and able to manager tools like Jira / Confluence and Mural


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $115,000 to $150,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Onshore Oracle Retail Cloud Functional Lead / Senior Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project Talent Model (PTM) is a talent model that is tailored specifically for long-term, remote or onsite client service delivery.

Recruiting for this role ends on 31st Aug, 2026
Work you'll do/Responsibilities
As a Senior Consultant at Deloitte, you will work within an engagement team and be responsible for supporting Deloitte's Application Management Services (AMS) engagement providing ongoing functional support, enhancement delivery, and continuous improvement for Oracle Retail Cloud applications. Responsibilities include;

  • Incident, problem, change, and release management; business process optimization; requirements analysis; functional design; testing coordination; stakeholder engagement; and support of Oracle Retail modules such as Merchandising Foundation Cloud Service (MFCS), Pricing Cloud Service (PCS), Invoice Matching Cloud Service (IMCS), Event Planner and related integrations.
  • The role partners with business and technology teams to drive operational stability, automation, performance improvements, value-add enhancements, and long-term transformation initiatives.
  • The role would also entail supporting Retail implementations when Deloitte is engaged in implementations and may become the priority over support function.
  • Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others


The Team
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. 

Our Oracle offering drives business transformation services to improve performance and value delivered by the full suite of Oracle solutions.
Qualifications
Required

  • 10+ years of experience in managing Oracle Retail, Oracle RMS packaged solution.
  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  • Limited immigration sponsorship may be available.
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred
  • Consulting experience and/or in the Retail domain, supporting Merchandising, Supply Chain business areas as a Product Owner/Manager
  • Well organized and able to manager tools like Jira / Confluence and Mural


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $115,000 to $150,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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