1

Oracle Support Manager Jobs in Oregon (NOW HIRING)

Oracle DBA

Portland, OR · On-site

$53.75 - $73.25/hr

* Design, Build and Manage database infrastructure to support Client's business requirements ... Integration of cloud methodologies for next generation deployment of Oracle database technologies

Oracle Fusion Integrations Engineer

Portland, OR · On-site

$177K/yr

Monitor, support, and continuously improve existing Oracle integrations and interfaces. * Provide ... Change management and organizational transformation experience * Exposure to Salesforce or Workday ...

Manage enterprise storage, including ZFS, block storage, and object storage. * Support virtualized and bare-metal environments. * Configure and integrate Oracle Identity Cloud Service (IDCS). Oracle ...

Manage enterprise storage, including ZFS, block storage, and object storage. * Support virtualized and bare-metal environments. * Configure and integrate Oracle Identity Cloud Service (IDCS). Oracle ...

Oracle Finance Senior Consultant

Portland, OR · On-site

$123K/yr

Support the development of junior team members through knowledge sharing, coaching, and ... Experience leading workstreams and managing multiple priorities in a fast-paced environment

... Supporting demand forecasting and inventory management to enhance supply chain performance ... Oracle Supply Chain Management solutions - Utilizing data-driven insights for supply chain ...

Oracle HCM Senior Associate

Portland, OR · On-site

$77K - $202K/yr

... management (HCM) applications. You will analyse client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilisation of Oracle HCM ...

Showing results 21-40

Oracle Support Manager information

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Oregon?

For Oracle Support Manager jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Oracle Support Manager jobs?

Cities in Oregon with the most Oracle Support Manager job openings:

Oracle Fusion ERP and EPM Functional Lead - Record to Report

Marcus & Millichap

Beaverton, OR

$150K - $175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Marcus & Millichap rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

51st of 203 rated real estate companies


Job description

Marcus & Millichap, Inc, the nation's one of the largest commercial real estate investment brokerage companies (about 80 offices in North America), is looking to hire a highly motivated Oracle Fusion ERP and EPM Functional Lead specializing in Record-to-Report (R2R).
The successful candidate will support the enterprise finance systems landscape across Oracle Fusion Financials and Oracle EPM Cloud. This role will serve as the functional lead for General Ledger, Fixed Assets, Intercompany, Financial Close, Account Reconciliations, Consolidation, Planning, Budgeting, Forecasting, and Financial Reporting processes. The ideal candidate will partner closely with Accounting, Controllership, FP&A, Treasury, Tax, IT, and implementation partners to drive process standardization, automation, governance, issue resolution, and continuous improvement.
The base salary range for this role is $150,000 - $175,000 per year. This position is eligible for a discretionary performance-based bonus. The exact bonus is not guaranteed and will vary based on individual performance, team results, and company performance. Actual pay will be determined by factors such as education, experience, and job-related skills relevant to the role. Marcus & Millichap is a multi-state employer and posted salary ranges are provided in good faith for compliance with all relevant pay-transparency regulations. These ranges may not reflect potential compensation for positions based in other states or regions.

Key Responsibilities

Oracle Fusion Financials & R2R Ownership

  • Serve as the functional lead for end-to-end Oracle Fusion Record-to-Report processes.
  • Own design, configuration, testing, deployment, enhancement, and production support for Oracle Cloud Financials and related EPM applications.
  • Translate business requirements into scalable Oracle Cloud solutions while ensuring alignment with finance operating model, controls, and reporting needs.
  • Partner with Accounting, Finance, FP&A, Tax, Treasury, IT, and external implementation partners to resolve issues and deliver enhancements.

General Ledger, Close & Intercompany

  • Support Oracle Fusion General Ledger, Chart of Accounts, ledgers, legal entities, accounting calendars, journal processing, journal approvals, recurring journals, allocations, and reversals.
  • Lead month-end, quarter-end, and year-end close support, including close calendar coordination, exception management, and process optimization.
  • Support intercompany accounting, balancing, eliminations, reconciliations, and related reporting requirements.
  • Drive automation opportunities to improve close cycle efficiency, accuracy, and control compliance.

Oracle ARCS, FCCS & Planning

  • Lead and support Oracle Account Reconciliation Cloud Service (ARCS), including reconciliation profiles, preparer and reviewer assignments, certification questions, auto-reconciliation rules, dashboards, notifications, and reconciliation controls.
  • Lead and support Oracle Financial Consolidation and Close Cloud Service (FCCS), including consolidation, translation, eliminations, close management, data loads, validations, and management reporting.
  • Lead and support Oracle Planning and Budgeting Cloud Service / Enterprise Planning, including planning models, forecasting processes, dimensionality, Smart View templates, budgeting workflows, and FP&A reporting needs.
  • Ensure appropriate integration and data alignment between Oracle Fusion ERP, ARCS, FCCS, Planning, and reporting tools.

Fixed Assets & Financial Reporting

  • Support Oracle Fixed Assets processes including capitalization, depreciation, retirements, transfers, Construction-in-Progress, tax book requirements, and asset accounting.
  • Develop, validate, and support financial reporting using OTBI, Smart View, Oracle Financial Reporting, dashboards, and ad hoc reporting tools.
  • Support finance users with reporting requirements, data validation, and issue resolution across ERP and EPM sources.

Projects, Controls & Continuous Improvement

  • Lead system enhancement initiatives from requirements through testing, deployment, change management, and post-go-live support.
  • Support SIT, UAT, regression testing, release testing, defect triage, root cause analysis, and production stabilization.
  • Ensure compliance with SOX controls, internal audit requirements, security standards, and accounting policies.
  • Create and maintain functional documentation, configuration guides, test scripts, user procedures, and training materials.
  • Mentor analysts, business users, and support resources on Oracle ERP and EPM best practices.

Required Qualifications

  • Bachelor's degree in Accounting, Finance, Information Systems, Business, Computer Science, or a related field.
  • 8+ years of ERP implementation, enhancement, and production support experience, with strong finance process knowledge.
  • 5+ years of hands-on Oracle Fusion Cloud Financials experience.
  • Minimum of two full lifecycle Oracle Cloud ERP implementations or major transformation programs.
  • Strong hands-on expertise in Oracle Fusion General Ledger, Fixed Assets, Intercompany, Financial Reporting, Financial Close, and Record-to-Report processes.
  • Mandatory hands-on experience implementing and supporting Oracle Account Reconciliation Cloud Service (ARCS).
  • Mandatory hands-on experience implementing and supporting Oracle Financial Consolidation and Close Cloud Service (FCCS).
  • Mandatory hands-on experience implementing and supporting Oracle Planning and Budgeting Cloud Service, EPBCS, or Oracle Planning.
  • Strong understanding of financial statement preparation, consolidation, reconciliations, budgeting, forecasting, management reporting, and month-end close processes.
  • Experience integrating Oracle ERP Financials with Oracle EPM applications and upstream/downstream enterprise systems.
  • Strong understanding of accounting principles, financial controls, audit support, and SOX-compliant environments.
  • Excellent analytical, communication, stakeholder management, documentation, and problem-solving skills.

Preferred Qualifications

  • CPA, CMA, MBA, or equivalent finance/accounting qualification.
  • Experience with Oracle Enterprise Data Management (EDM), Oracle Analytics Cloud (OAC), Narrative Reporting, Tax Reporting Cloud, OTBI, and Smart View.
  • Experience supporting publicly traded companies or organizations with complex legal entity, ledger, consolidation, and reporting structures.
  • Experience working with implementation partners such as PwC, Deloitte, Accenture, KPMG, or Oracle Consulting.
  • Experience leading onshore/offshore support teams and managing vendor delivery.

Mandatory Oracle Cloud Expertise

  • Oracle Fusion ERP : General Ledger, Fixed Assets, Intercompany, Financial Reporting, Period Close, Chart of Accounts, Journals, Allocations
  • Oracle ARCS : Account reconciliation profiles, preparer/reviewer workflows, account analysis, balance comparison, auto-reconciliation rules, certification, dashboards
  • Oracle FCCS: Consolidation, eliminations, translation, close management, data integration, validation, reporting, Smart View
  • Oracle Planning / EPBCS: Planning and forecasting models, budgeting workflows, dimensional design, Smart View templates, FP&A reporting
  • Reporting & Analytics: OTBI, Oracle Financial Reporting, Smart View, dashboards, management and statutory reporting support
  • Controls & Governance: SOX controls, audit support, access/security coordination, change control, documentation, release testing

Certifications & Training

  • Oracle Financials Cloud General Ledger Certified Professional.
  • Oracle Account Reconciliation Cloud Certification.
  • Oracle Financial Consolidation and Close Cloud Certification.
  • Oracle Enterprise Planning / Planning and Budgeting Cloud Certification.
  • Oracle Cloud Infrastructure Foundations Certification.
  • Ongoing Oracle Cloud release training for ERP Financials and EPM Cloud applications.

Preferred Soft Skills & Competencies

  • Executive presence and credibility with Finance, Accounting, FP&A, Tax, Treasury, and IT leadership.
  • Strong ownership mindset with the ability to operate independently in a transformation environment.
  • Ability to influence without direct authority and drive alignment across cross-functional teams.
  • Clear, concise communication and strong documentation discipline.
  • Process improvement mindset with a focus on standardization, automation, scalability, and controls.
  • Strong prioritization skills and ability to manage multiple initiatives in a fast-paced environment.
  • Collaborative leadership style with the ability to mentor users, analysts, consultants, and support teams.

Benefits:

Marcus & Millichap offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Eligible employees may have access to the following benefits, subject to the terms of applicable benefit plans:
Health, dental, and vision insurance
Paid time off and paid holidays
401(k) retirement plan with employer matching contributions
Life and disability insurance
Employee Assistance Program (EAP) and wellness resources
Benefits eligibility, coverage, and employer contributions may vary based on position, employment status, location, and length of service. This summary is provided for informational purposes only and does not constitute a guarantee of benefits. Additional details will be provided during the hiring process or upon request.
We are an Equal Opportunity Employer and are committed to providing reasonable accommodation to qualified individuals with disabilities. If you need assistance with the application process or require a reasonable accommodation to perform the essential functions of this position, please contact us at peopleteam@marcusmillichap.com.

Marcus & Millichap is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.


What Marcus & Millichap employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom