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Oracle Support Manager Jobs in Oregon (NOW HIRING)

What You'll Do We are seeking a results-driven Manager, Oracle Technologies to lead a team of ... and support. * Governance: Establish and enforce development standards across various adapters ...

As an Oracle Manager at Deloitte, you will help clients define their cloud strategy, design and ... Support business development activities, including pursuit participation, proposal development ...

Deloitte Oracle Generative AI Architect Managers help clients delineate strategy and vision, design ... Collaborate with stakeholders, mentor delivery teams, lead technical reviews, and support pilot ...

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary A career in our ... As part of our finance team, you'll focus on providing the support companies need in their Finance ...

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary A career in our ... Use data and insights to inform conclusions and support decision-making. Develop a point of view on ...

You will analyse client needs, implement software solutions, and offer training and support for ... As part of the Oracle Supply Chain and Operations team you manage the identification and addressing ...

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Manager & Summary A career ... to support strategic plans, dashboard design and benchmarking/standard industry practices ...

You will analyse client needs, implement software solutions, and offer training and support for ... Oracle Cloud application solutions. As a Senior Manager you are to lead large projects, innovate ...

Oracle Finance Senior Manager

Portland, OR

$115K - $157K/yr

Build and maintain senior client relationships, mentor teams, and support business development ... As an Oracle Senior Manager at Deloitte, you will help clients define their cloud strategy, design ...

Your work will be instrumental in supporting companies on their Finance Transformation journey, utilizing Oracle Cloud ERP and EPM to create the next generation Finance function. As a Manager, you ...

Support the planning and execution of testing cycles, as well as perform cutover activities as ... Certified in Oracle HCM Cloud Talent Management * Minimum of6years of experience in Oracle Cloud ...

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary The Opportunity ... support for seamless integration and utilization of business applications. As a Manager, you will ...

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Oracle Support Manager information

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Oregon? For Oracle Support Manager jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Oracle Support Manager jobs? Cities in Oregon with the most Oracle Support Manager job openings:
Manager, Oracle Technologies

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 2 days ago


Job description

Why RTI

RTI International is an independent, scientific research institute dedicated to improving the human condition. Our vision is to address the world's most critical problems with technical and science-based solutions in pursuit of a better future. Clients rely on us to answer questions that demand an objective and multidisciplinary approach-one that integrates expertise across social, statistical, data, and laboratory sciences, engineering, and other technical disciplines to solve the world's most challenging problems.We believe in the promise of science and technical solutions, and we push ourselves every day to deliver on that promise for the good of people, communities, and businesses in the US and around the world. If you are looking for the opportunity to make a real difference, RTI is the place for you.

About the Hiring Group

The Enterprise Architecture team is a core delivery organization within the Corporate Systems group, responsible for designing, building, and maintaining the technical Integration & Extensions that connects RTI's Oracle Cloud and enterprise business systems. The team serves as the technical backbone enabling cross-functional business processes across Finance, HR, Supply Chain, and beyond.

What You'll Do

We are seeking a results-driven Manager, Oracle Technologies to lead a team of integration engineers, extension developers, and technical analysts - including both direct staff and managed vendor resources. This leader will bring deep, hands-on Oracle platform expertise and the ability to scale impact through people, process standards, and architectural governance. If you thrive at the intersection of technical depth and people leadership, this role is an exceptional fit.

Key Responsibilities:

Team Leadership & Vendor Management

  • Lead and Develop: Build and nurture a high-performing team of integration engineers and extension developers.
  • Coaching & Development: Provide ongoing coaching, career development planning, performance management, and skills gap analysis for team members.
  • Vendor Management: Oversee vendor Statements of Work (SOWs), deliverables, and relationships, ensuring accountability for quality and timelines.
  • Collaboration: Partner with IT leadership and HR on workforce planning, hiring, and onboarding initiatives.

Oracle Integration Cloud (OIC) & Agentic AI

  • Lifecycle Management: Own the complete lifecycle of enterprise integrations using Oracle Integration Cloud (OIC), including architecture, development, testing, deployment, and support.
  • Governance: Establish and enforce development standards across various adapters (REST, SOAP, FTP, DB) and orchestrations.
  • AI Adoption: Lead the team in adopting Agentic AI capabilities within OIC, focusing on intelligent process automation and AI-assisted orchestration.
  • Best Practices: Define standards for retry logic, fault management, and performance monitoring.

Oracle Cloud ERP, EPM & HCM Integrations

  • Integration Oversight: Direct the design and delivery of inbound and outbound integrations for Oracle Cloud ERP, EPM, and HCM systems.
  • Data Management: Manage file-based data load processes and configurations for large-scale migrations.
  • Collaboration: Work with business functional owners to define integration requirements and acceptance criteria.
  • Compliance: Ensure all integrations meet audit, compliance, and data governance requirements.

 

OCI Data Integration (OCI-DI) & Fusion Data Warehouse

  • Pipeline Management: Lead the architecture and delivery of OCI-DI pipelines for enterprise data ingestion and transformation.
  • Manage the Fusion Data Warehouse, ensuring data model customization and BI reporting layer integrity.
  • Partnership: Collaborate with data and analytics teams to maintain pipeline reliability and data quality standards.

 

ATOM Feeds, API Gateway & Middleware

  • Integration Design: Oversee the design and integration of Oracle Cloud ATOM Feeds for real-time data synchronization.
  • API Management: Govern API Gateway configurations, including routing policies and authentication methods.
  • API Lifecycle: Manage the entire API lifecycle from design to publication, ensuring secure and stable service contracts.

 PL/SQL, BIP Reports & Oracle Database

  • Technical Leadership: Provide guidance on PL/SQL development and database transformations.
  • Report Management: Oversee the delivery of BI Publisher (BIP) reports and Oracle Database schema management.
  • Standards Establishment: Set coding standards and peer review practices for database and reporting deliverables.

Technical Documentation & Architecture Review Board (ARB)

  • Standards Enforcement: Establish standards for integration design documents, architecture diagrams, and operational runbooks.
  • Documentation Reviews: Lead reviews to ensure compliance with enterprise architecture standards prior to deployment.
  • Representation: Act as a representative for the Integration & Extensions team at ARB sessions, preparing and defending proposed solutions.

 Governance, Financial Planning & Continuous Improvement

  • Development Standards: Define and enforce coding standards and best practices for development processes.
  • Performance Metrics: Establish SLAs and KPIs for integration platform reliability and report regularly to IT leadership.
  • Continuous Improvement: Lead initiatives for automated testing and observability dashboards.
  • Budget Participation: Engage in budget planning and cost tracking for the integration platform portfolio.
What You'll Need

Qualifications:

  • Proven experience in leading integration engineering teams.
  • In-depth knowledge of Oracle Integration Cloud, Oracle Cloud ERP, and relevant technologies.
  • Exceptional vendor management and communication skills.
  • A track record of driving continuous improvement and maintaining high-quality standards.

Required Technical Expertise:

  • Oracle Integration Cloud (OIC): Deep hands-on experience across integration patterns, adapters, scheduled orchestrations, and lifecycle governance.
  • OCI Data Integration (OCI-DI): Pipeline design, data flow management, and integration with OCI object storage, databases, and ERP/HCM systems.
  • Oracle Cloud ERP & HCM: Integrations for Financials, Procurement, Core HR, Payroll, and Talent modules; experience with FBDI, HDL, and ADFDI.
  • ATOM Feeds: Design and consumption of Oracle Cloud ATOM feed-based integrations for event-driven data exchange.
  • PL/SQL: Advanced development of stored procedures, packages, cursors, and performance-tuning for Oracle Databases.
  • BI Publisher (BIP): Data model design, RTF template authoring, bursting, and scheduled report delivery.
  • Oracle Databases: Schema management, SQL optimization, and collaboration with DBA resources on production database environments.
  • API Gateways: Policy management, authentication/authorization, routing, rate limiting, and API versioning.
  • Fusion Data Warehouse: Subject area management, BI reporting configuration, and data model customization.
  • Agentic AI within OIC: Familiarity with AI agent frameworks, intelligent orchestration patterns, and AI-assisted process automation within the OIC platform.
  • Agentic AI development across Oracle platforms (within SaaS, in OCI0
  • Technical Documentation: Authoring and reviewing IDDs, solution diagrams, API specifications (OpenAPI/Swagger), and operational runbooks.
  • ARB Canvas Review: Preparation, presentation, and peer evaluation of architecture review submissions; ability to clearly articulate solution tradeoffs to senior stakeholders.

Leadership & Business Skills

  • Proven ability to manage and develop both direct staff and vendor resources in a matrixed, cross-functional environment.
  • Experience with financial planning including annual IT budgets, forecasting, cost tracking, work estimation, and capital funding requests.
  • Excellent verbal and written communication skills; ability to translate complex technical concepts for business audiences.
  • Proactive upward communication of Risks and Issues
  • Ability to build and deliver architecture presentations and solution concepts in a business-oriented manner.
  • Strong stakeholder management, negotiation, conflict resolution, and relationship-building skills across IT and business functions.

Preferred Qualifications

  • Oracle Cloud certifications (e.g., Oracle Integration Cloud Specialist, OCI Foundations, Oracle ERP/HCM Implementation Professional).
  • Experience with Oracle VBCS (Visual Builder Cloud Service) or Oracle APEX for UI extension and custom application development.
  • Familiarity with Oracle Transactional Business Intelligence (OTBI) and subject area customization.
  • Exposure to Agile / SAFe delivery methodologies and tools such as Jira, Confluence, or Azure DevOps.
  • Experience with hybrid integration scenarios involving non-Oracle platforms (Salesforce, Workday, MuleSoft, Azure Logic Apps, etc.).
  • Understanding of data governance frameworks, master data management (MDM), and data quality practices.
EEO & Pay Equity Statements

For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.

RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with all applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The anticipated pay range for this role is listed below. Our pay ranges represent national averages and may vary by location as a geographic differential may be applied to some locations within the United States. RTI considers multiple factors when making an offer including, for example: established salary range, internal budget, business needs, and education and years of work experience possessed by the applicant. Further, salary is merely one element to our offer.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, life, and short-term and long-term disability), access to a retirement savings program such as a 401(k) plan, paid parental leave for all parents, financial assistance with adoption expenses or infertility treatments, financial reimbursement for education and developmental opportunities, an employee assistance program, and numerous other offerings to support a healthy work-life balance.

Hiring Salary Range$160,000-$200,000Employment Type: FULL_TIME