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Oracle Support Manager Jobs in Missouri (NOW HIRING)

Deloitte

Oracle Finance Manager

Kansas City, MO · On-site

As an Oracle Manager at Deloitte, you will help clients define their cloud strategy, design and ... Support business development activities, including pursuit participation, proposal development ...

Deloitte

Oracle Finance Manager

Saint Louis, MO · On-site

As an Oracle Manager at Deloitte, you will help clients define their cloud strategy, design and ... Support business development activities, including pursuit participation, proposal development ...

Oracle

Oracle Health Client Leader

Columbia, MO · On-site

Oracle Health IT Managed Services provides expertise and support to maximize a client's investments in IT solutions, infrastructure and operational effectiveness and efficiencies. Oracle Health IT ...

Oracle

Oracle Health Client Leader

Columbia, MO · On-site

Oracle Health IT Managed Services provides expertise and support to maximize a client's investments in IT solutions, infrastructure and operational effectiveness and efficiencies. Oracle Health IT ...

Oracle

Oracle Health Client Leader

Columbia, MO · On-site

Oracle Health IT Managed Services provides expertise and support to maximize a client's investments in IT solutions, infrastructure and operational effectiveness and efficiencies. Oracle Health IT ...

Artech Information System LLC

Oracle DBA

Saint Louis, MO

$49.25 - $67/hr

... supporting Oracle RAC, Dataguard, Golden Gate, Exadata, ASM and Recovery Manager and Performance Tuning. Proven ability to troubleshoot and trace data related issues throughout the architecture ...

Pwc

Oracle HCM Director

Saint Louis, MO

$155K - $410K/yr

... management - Providing training and support for seamless integration and utilization of Oracle HCM ... applications - Overseeing multiple projects to drive business growth and maintain executive-level ...

Pwc

Oracle HCM Director

Kansas City, MO

$155K - $410K/yr

... management - Providing training and support for seamless integration and utilization of Oracle HCM ... applications - Overseeing multiple projects to drive business growth and maintain executive-level ...

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Oracle Support Manager information

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are the most commonly searched types of Oracle Support jobs in Missouri? The most popular types of Oracle Support jobs in Missouri are:
What are popular job titles related to Oracle Support Manager jobs in Missouri? For Oracle Support Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Oracle Support Manager jobs in Missouri look for? The top searched job categories for Oracle Support Manager jobs in Missouri are:
What cities in Missouri are hiring for Oracle Support Manager jobs? Cities in Missouri with the most Oracle Support Manager job openings:
Oracle Support Manager jobs near you

Oracle Support Developer

Fulcrum Digital Inc.

Saint Louis, MO • On-site

$55 - $68.25/hr

Contractor

Re-posted 8 days ago

Job description

Job Description

The Role

  • Plan, manage, and oversee all aspects of a Production Environment 
  • Define strategies for Application Performance Monitoring, Optimization in Production environment
  • Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
  • Support deployment of code into multiple lower environments.
  • Design, develop and standardize Monitoring and Alerting mechanisms for the supported applications.
  • Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
  • Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement.
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
  • Experience on SQL, Oracle Database
Additional Information

All your information will be kept confidential according to EEO guidelines.

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