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Oracle Support Manager Jobs in Missouri (NOW HIRING)

Deloitte

Oracle Finance Manager

Kansas City, MO

As an Oracle Manager at Deloitte, you will help clients define their cloud strategy, design and ... Support business development activities, including pursuit participation, proposal development ...

Deloitte

Oracle Finance Manager

Saint Louis, MO

As an Oracle Manager at Deloitte, you will help clients define their cloud strategy, design and ... Support business development activities, including pursuit participation, proposal development ...

Deloitte

Oracle Gen AI Manager

Saint Louis, MO

Deloitte Oracle Generative AI Architect Managers help clients delineate strategy and vision, design ... Collaborate with stakeholders, mentor delivery teams, lead technical reviews, and support pilot ...

Deloitte

Oracle Gen AI Manager

Kansas City, MO

Deloitte Oracle Generative AI Architect Managers help clients delineate strategy and vision, design ... Collaborate with stakeholders, mentor delivery teams, lead technical reviews, and support pilot ...

Pwc

Oracle HCM Cloud - Manager

Saint Louis, MO

$99K - $232K/yr

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary A career in our ... Use data and insights to inform conclusions and support decision-making. Develop a point of view on ...

Pwc

Oracle HCM Cloud - Manager

Kansas City, MO

$99K - $232K/yr

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary A career in our ... Use data and insights to inform conclusions and support decision-making. Develop a point of view on ...

Pwc

Manager, Oracle SCM - MFG, OM, Planning

Saint Louis, MO · On-site

$99K - $232K/yr

You will analyse client needs, implement software solutions, and offer training and support for ... As part of the Oracle Supply Chain and Operations team you manage the identification and addressing ...

Pwc

Oracle CPQ - Senior Manager

Saint Louis, MO · On-site

$124K - $280K/yr

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Manager & Summary A career ... to support strategic plans, dashboard design and benchmarking/standard industry practices ...

Pwc

Oracle CPQ - Senior Manager

Kansas City, MO · On-site

$124K - $280K/yr

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Manager & Summary A career ... to support strategic plans, dashboard design and benchmarking/standard industry practices ...

Oracle

Oracle Health Client Leader

Columbia, MO · On-site

Oracle Health IT Managed Services provides expertise and support to maximize a client's investments in IT solutions, infrastructure and operational effectiveness and efficiencies. Oracle Health IT ...

Oracle

Oracle Health Client Leader

Columbia, MO

Oracle Health IT Managed Services provides expertise and support to maximize a client's investments in IT solutions, infrastructure and operational effectiveness and efficiencies. Oracle Health IT ...

Oracle

Oracle Health Client Leader

Columbia, MO · On-site

Oracle Health IT Managed Services provides expertise and support to maximize a client's investments in IT solutions, infrastructure and operational effectiveness and efficiencies. Oracle Health IT ...

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Oracle Support Manager information

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are the most commonly searched types of Oracle Support jobs in Missouri? The most popular types of Oracle Support jobs in Missouri are:
What job categories do people searching Oracle Support Manager jobs in Missouri look for? The top searched job categories for Oracle Support Manager jobs in Missouri are:
What cities in Missouri are hiring for Oracle Support Manager jobs? Cities in Missouri with the most Oracle Support Manager job openings:
Oracle Support Manager jobs near you
Oracle Support Developer

Oracle Support Developer

Fulcrum Digital Inc.

Saint Louis, MO • On-site

$55 - $68.25/hr

Contractor

Re-posted 15 days ago

Job description

Job Description

The Role

  • Plan, manage, and oversee all aspects of a Production Environment 
  • Define strategies for Application Performance Monitoring, Optimization in Production environment
  • Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
  • Support deployment of code into multiple lower environments.
  • Design, develop and standardize Monitoring and Alerting mechanisms for the supported applications.
  • Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
  • Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement.
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
  • Experience on SQL, Oracle Database
Additional Information

All your information will be kept confidential according to EEO guidelines.

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