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Oracle Service Operations Engineer Jobs (NOW HIRING)

Oracle Service Cloud (GC--USC)

Manhattan, NY · On-site

$70 - $88/hr

... operations using Connect web services • Should have worked on integration between different systems - CTI, Portal integration, SMS • Should have strong functional skills • Knowledge of Oracle ...

Oracle Service Cloud (GC--USC)

New York, NY

$69.50 - $87.50/hr

... operations using Connect web services Should have worked on integration between different systems - CTI, Portal integration, SMS Should have strong functional skills Knowledge of Oracle Policy ...

$46.75 - $59/hr

... drive operational efficiency and business resilience. We specialize in Oracle Cloud applications ... Experience collaborating with cross-functional teams including developers, analysts, and project ...

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Oracle Service Operations Engineer information

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How much do oracle service operations engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for oracle service operations engineer in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

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For Oracle Service Operations Engineer jobs, the most frequently searched job titles are:

Oracle Service Cloud (GC--USC)

Manhattan, NY • On-site

SonSoft Inc.
IT Services • 51 - 200 employees

$70 - $88/hr

Full-time

Re-posted 25 days ago


Job description

Job Summary:
Sonsoft Inc. is a USA based corporation specializing in Software Development, Software Consultancy, and Information Technology Enabled Services. They are seeking a technofunctional consultant with extensive experience in Oracle Service Cloud to provide functional and technical leadership, interact with customers, and guide team members in delivering customizations and integrations.
Responsibilities:
• Very strong technofunctional consultant who can Provide Functional/ Technical Leadership to RightNow Engagements
• Provide solutions for customizations/integrations in RightNow
• Interact directly with customers and peers across Oracle in arriving at optimum solution
• Gather technical requirements within service domain of CRM-CX
• Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption
• Guide junior team-member in delivery of their customizations and ensure the solution approach is as per the best practices
• Picking new areas/product feature/technology that is applicable in Service Cloud
Qualifications:
Required:
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with IT.
Preferred:
• 5+ years in RightNow (including the latest release)
• 2+ years in PHP, HTML, CSS, Shell Scripting
• 4+ years in Integration (Batch, Real-time – SOAP, XML, Web Services, etc.)
• Add-In Development using RightNow Desktop Add-in framework
• Widget design
• Ability to configure the Oracle RightNow application
• Able to write and execute ROQL queries
• CRUD operations using Connect web services
• Should have worked on integration between different systems – CTI, Portal integration, SMS
• Should have strong functional skills
• Knowledge of Oracle Policy Automation/Oracle Knowledge/Social Relationship Management and Oracle Field Service Cloud would be an advantage
• Excellent Client handling skills
• Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High Volume Data Migration
• Strong CRM Domain Knowledge, with special focus on Service Domain
• Experience and expertise in Cloud Implementation
• Experience and expertise in driving requirements gathering, conducting workshop, Functional/ Technical documentation
• Language interfaces/ deployment in multi country setups
Company:
SonSoft is an IT Staffing and consulting firm and duly organized under the laws of Commonwealth of Georgia. Founded in 2007, the company is headquartered in Alpharetta, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007