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Oracle Service Cloud Chat Jobs (NOW HIRING)

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

System One

Oracle HCM Cloud Consultant

Vienna, VA · Remote

$65 - $82/hr

Oracle HCM Cloud Consultant Location: Vienna, VA Type: Contract Work Model: Remote - offsite ... Manage Oracle Service Requests (SRs) and communicate status, risks, and resolutions to stakeholders.

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Oracle Service Cloud Chat information

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$20

$61

$81

How much do oracle service cloud chat jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for oracle service cloud chat in the United States is $61.15, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.15 per hour, depending on experience, location, and employer.

What is Oracle Service Cloud Chat?

Oracle Service Cloud Chat is a cloud-based customer service platform that enables businesses to communicate with their customers in real time through live chat. It integrates seamlessly with other Oracle Service Cloud tools, allowing agents to handle multiple chats, access customer information, and provide efficient support. The system is designed to improve customer satisfaction, streamline workflows, and increase support team productivity by providing tools for monitoring, reporting, and automated responses.

What are the key skills and qualifications needed to thrive as an Oracle Service Cloud Chat specialist?

To thrive as an Oracle Service Cloud Chat Specialist, you need a solid understanding of customer service principles, strong typing skills, and experience with help desk or CRM platforms. Familiarity with Oracle Service Cloud (formerly RightNow), chat support tools, and ticketing systems is typically required, with certifications in Oracle applications being advantageous. Excellent communication, problem-solving abilities, and patience are essential soft skills for delivering efficient and empathetic support. These skills ensure prompt, accurate assistance to customers, leading to higher satisfaction and improved service quality.

What are the primary challenges Oracle Service Cloud Chat agents face when handling multiple customer conversations simultaneously?

Oracle Service Cloud Chat agents often manage several live customer chats at once, which requires strong multitasking skills and attention to detail. The main challenges include quickly switching between conversations without losing context, maintaining a high standard of personalized service, and resolving queries efficiently under time pressure. Successful agents use platform tools like canned responses and knowledge base integration to stay organized and respond accurately. Collaboration with team members and supervisors is also crucial for handling complex issues or escalating cases when necessary.

What are popular job titles related to Oracle Service Cloud Chat jobs?

For Oracle Service Cloud Chat jobs, the most frequently searched job titles are:

Infographic showing various Oracle Service Cloud Chat job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 5% Part Time, and 41% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $127,184 per year, or $61.1 per hour.

Oracle Cloud Financials Analyst

Arlington, VA • On-site

Technocrafts, Inc.
Software Development • 11 - 50 employees
Learn more about Technocrafts, Inc.external

$69.25 - $95.25/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Basic Qualifications 

  • Bachelor’s degree in Information Technology, Engineering, Finance, Accounting, or a related field from an accredited, not-for-profit, in-person college or university. 
  • A track record of commitment to prior employers. 
  • 8+ years of professional IT experience. 
  • 5+ years of hands-on experience with Oracle Cloud ERP or Oracle E-Business Suite, including: 
  • Functional configuration of Oracle Receivables, Advanced Collections, Revenue Management, and Cash Management 
  • Business systems analysis and requirements documentation 
  • Managing and resolving Oracle service requests 
  • Strong business process re-engineering and documentation expertise; Visio process mapping experience required. 
  • Advanced proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and Copilot. 
  • Exceptional analytical skills with the ability to translate business requirements into functional and technical specifications. 

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