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Oracle Production Support Jobs in Ontario (NOW HIRING)

Kelly

Production Support Specialist

Mississauga, ON · Hybrid

Production Support Specialist Location : Mississauga, ON - Hybrid, onsite 2-3 days/week Contract ... Troubleshoot complex production issues involving Kafka, Oracle, Java/Spring Boot, REST APIs ...

Intact

About The Role We are looking for a driven and enthusiastic Specialist Production Support Developer and Software Developer (Oracle ERP), Financial Systems with experience in Oracle ERP Business ...

Deloitte

Manager, Oracle Field Service

Toronto, ON · Hybrid

CA$90K - CA$175K/yr

... support. • Oversee integration of OFS with Oracle Fusion SCM, Finance, and Service modules ... product updates, industry trends, and best practices in field service management. • Ensure ...

BNY

... Oracle PL/SQL with strong analytic skills • Track record in L2 production support • Ability to work across multiple projects under pressure • Strong stakeholder management and communication ...

YDU JC Air Cond & Ref Inc.- Dubai

With 15+ years in ERP administration and strong Oracle SQL/PLSQL experience, you will collaborate with DBAs and developers, provide production support, and help document and audit processes. #J-18808 ...

TSC Playground

Product Support

Ottawa, ON · On-site

We do this with our product, TalentSpace . As a Senior Software Developer at Halogen Software, you ... RDBMS persistence systems (Oracle, SQL Server). * JDBC and JPA. * Business domain modeling using ...

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Oracle Production Support information

What is an Oracle Production Support?

An Oracle Production Support job involves maintaining, monitoring, and troubleshooting Oracle databases and applications in a live production environment. Professionals in this role ensure system stability, performance optimization, and quick resolution of incidents to minimize downtime. They work closely with developers, DBAs, and business users to identify and resolve issues, apply patches, and implement enhancements. Strong knowledge of Oracle databases, SQL, PL/SQL, and application performance tuning is essential.

What are the key skills and qualifications needed to thrive in Oracle Production Support?

To thrive as an Oracle Production Support specialist, a strong background in Oracle databases, SQL, PL/SQL, and troubleshooting production issues is essential, usually supported by a degree in computer science or a related field. Experience with Oracle Enterprise Manager, backup and recovery tools, and relevant certifications such as Oracle Certified Professional (OCP) are highly valued. Analytical thinking, clear communication, and proactive problem-solving abilities are key soft skills for this position. These competencies are crucial for maintaining database stability, resolving incidents efficiently, and ensuring continuous system uptime.

What are the typical challenges faced by Oracle Production Support professionals, and how are they managed?

Oracle Production Support professionals often face challenges such as urgent production outages, performance bottlenecks, and coordinating with multiple teams to implement solutions. Managing these issues requires strong diagnostic skills, the ability to work calmly under pressure, and a clear understanding of business-critical processes. Most teams employ structured incident management protocols and regular monitoring to anticipate and address problems quickly. Collaboration with application developers, infrastructure teams, and business users is frequent, ensuring prompt resolution and system reliability. Over time, handling these challenges develops valuable expertise for more senior roles in database administration and IT management.

What are popular job titles related to Oracle Production Support jobs in Ontario?

For Oracle Production Support jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Oracle Production Support jobs in Ontario look for?

The top searched job categories for Oracle Production Support jobs in Ontario are:

Oracle Production Support jobs near you
Infographic showing various Oracle Production Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Production Support Specialist

Kelly

Mississauga, ON • Hybrid

Contractor

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Job Title: Production Support Specialist

Location: Mississauga, ON – Hybrid, onsite 2–3 days/week

Contract: 6 months CTP, with potential extension/conversion


Role Summary

Seeking a Senior Production Support / L3 Engineer to own production stability, data integrity, and DevOps operations for high-criticality Enterprise Risk Management (ERM) platform.

This is an active L3 application/platform ownership role, not a passive support position. The engineer will bridge Production Support, Development, DevOps, Data Engineering, Infrastructure, and Business teams while supporting 17+ applications/pillars.


Key Responsibilities

  • Lead L3 production support, triage, root-cause analysis, problem management, and major incident management across distributed applications and data pipelines.
  • Troubleshoot complex production issues involving Kafka, Oracle, Java/Spring Boot, REST APIs, microservices, data ingestion, and infrastructure.
  • Manage ServiceNow Incident, Problem, Change, PRB, PTASK, and SWAT processes, including RCA and post-incident documentation.
  • Provide L3 support for the Enterprise Risk Data Layer (ERDL) and Data Lake, including pipeline health, data quality, refresh status, reconciliation, and downstream reporting.
  • Perform data reconciliation and data-quality checks across ERDL, KRI APIs, dashboards, and reporting layers.
  • Troubleshoot Kafka producer/consumer issues, consumer lag, schema mismatches, null/field-level issues, and data contract failures.
  • Support OpenShift/Kubernetes, Harness, CI/CD, GitHub/Bitbucket, Lightspeed, and AppDynamics environments.
  • Monitor platform health using AppDynamics, Splunk/ELK/Kibana, Kafka dashboards, Tableau, and Superset.
  • Identify opportunities to automate operational monitoring, alerting, data-quality checks, and ServiceNow incident creation.


Required Qualifications

  • Technology experience, with strong L3 Production Support / Production Engineering experience.
  • Strong ServiceNow ITSM experience, including Incident, Problem, and Change management.
  • Senior-level incident, problem, escalation, and root-cause management experience.
  • Experience with DevOps, CI/CD, deployment, and production release management.
  • Hands-on OpenShift/Kubernetes experience, including pod management and health checks.
  • Experience troubleshooting distributed microservices and data architectures.
  • Working knowledge of Oracle, SQL/read-level queries, materialized views, batch jobs, and reconciliation views.
  • Ability to troubleshoot Java/Spring Boot applications and REST APIs at the application-support level.


Technical Environment

  • Data & Integration: Kafka/JMS, Oracle, ERDL/Data Lake, Tableau, Superset, Elasticsearch, MongoDB/Couchbase
  • Platform & DevOps: OpenShift, Kubernetes, Harness, Lightspeed, GitHub/Bitbucket, CI/CD
  • Application: Java, Spring Boot, REST APIs, Angular/React
  • Monitoring: AppDynamics, Splunk, ELK/Kibana
  • DevSecOps: SonarQube, Snyk, Checkmarx
  • Security: CyberArk, HashiCorp Vault, SSL/TLS, CVM/CAMP, access/entitlement management

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