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Oracle Production Support Jobs in Ontario (NOW HIRING)

Manager, Oracle Field Service

Toronto, ON · Hybrid

CA$90K - CA$175K/yr

... support. • Oversee integration of OFS with Oracle Fusion SCM, Finance, and Service modules ... product updates, industry trends, and best practices in field service management. • Ensure ...

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Oracle Production Support information

What are the typical challenges faced by Oracle Production Support professionals, and how are they managed?

Oracle Production Support professionals often face challenges such as urgent production outages, performance bottlenecks, and coordinating with multiple teams to implement solutions. Managing these issues requires strong diagnostic skills, the ability to work calmly under pressure, and a clear understanding of business-critical processes. Most teams employ structured incident management protocols and regular monitoring to anticipate and address problems quickly. Collaboration with application developers, infrastructure teams, and business users is frequent, ensuring prompt resolution and system reliability. Over time, handling these challenges develops valuable expertise for more senior roles in database administration and IT management.

What is an Oracle Production Support?

An Oracle Production Support job involves maintaining, monitoring, and troubleshooting Oracle databases and applications in a live production environment. Professionals in this role ensure system stability, performance optimization, and quick resolution of incidents to minimize downtime. They work closely with developers, DBAs, and business users to identify and resolve issues, apply patches, and implement enhancements. Strong knowledge of Oracle databases, SQL, PL/SQL, and application performance tuning is essential.

What are the key skills and qualifications needed to thrive in Oracle Production Support?

To thrive as an Oracle Production Support specialist, a strong background in Oracle databases, SQL, PL/SQL, and troubleshooting production issues is essential, usually supported by a degree in computer science or a related field. Experience with Oracle Enterprise Manager, backup and recovery tools, and relevant certifications such as Oracle Certified Professional (OCP) are highly valued. Analytical thinking, clear communication, and proactive problem-solving abilities are key soft skills for this position. These competencies are crucial for maintaining database stability, resolving incidents efficiently, and ensuring continuous system uptime.

What are popular job titles related to Oracle Production Support jobs in Ontario? For Oracle Production Support jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Oracle Production Support jobs in Ontario look for? The top searched job categories for Oracle Production Support jobs in Ontario are:
Infographic showing various Oracle Production Support job openings in Ontario as of July 2026, with employment types broken down into 89% Full Time, 4% Part Time, 1% Temporary, and 6% Contract. Highlights an 84% Physical, 7% Hybrid, and 9% Remote job distribution.

Production Support Analyst

mthree Recruiting Portal

Toronto, ON • On-site

Full-time

Re-posted 20 days ago


Job description

Toronto, ON

Want to work at a multinational investment bank?

Join mthree as a Production Support Analyst and fast-track your career by working with one of our leading global banking clients in Toronto. You'll support critical Capital Markets trading systems in a fast-paced commodities and futures environment, working closely with front office users to ensure stability, performance, and continuous improvement of production platforms.


What you'll do:

This role focuses on supporting large-scale production systems within Capital Markets, ensuring end-to-end stability of trading applications while driving operational excellence.

  • Provide specialized application support for Capital Markets trading platforms (approx. 60%)

  • Perform end-of-day monitoring, incident management, root cause analysis, and problem resolution

  • Support commodities and futures trading activities including trade flow/STP, P&L valuation, and breaks

  • Work directly with Front Office business users in a high-pressure trading environment

  • Monitor and support market data feeds and core trading applications

  • Analyze existing systems and liaise with Business and Development teams to drive system improvements

  • Manage user access and entitlements (approx. 20%)

  • Coordinate with internal teams and external vendors (approx. 20%)

  • Participate in weekend work as required for projects, releases, and disaster recovery testing

  • Provide 24x7 on-call support based on assigned shift for end-of-day monitoring

  • Deliver to tight timelines in a fast-paced trading environment


What we're looking for: (must have)
  • Experience working in the financial services industry, ideally within Capital Markets / Futures

  • Strong knowledge of Commodities and Futures products

  • Proven experience supporting large-scale production systems

  • Hands-on experience with end-of-day processing, monitoring, incident management, and root cause analysis

  • Understanding of trade lifecycle concepts (trade flow/STP, P&L valuation, breaks)

  • Experience with tools such as ITRS Geneos, CTRL-M, and Windows environments

  • Working knowledge of Python scripting

  • Experience supporting MQ, SOLACE, Oracle, and Microsoft SQL Server

  • Strong communication skills and ability to work closely with Front Office users


Nice to have:
  • Experience with trading platforms such as Openlink or XTP systems

  • Understanding of ITIL processes

  • Exposure to DevOps and Cloud technologies

  • Prior experience coordinating or leading global support teams (onshore/offshore)

  • Familiarity with Business Intelligence and reporting tools (e.g., Tableau)


About mthree

mthree is the award-winning talent and training partner for leading organizations worldwide. As technology continues to evolve, we ensure that professionals like you have the skills and opportunities to succeed in today's rapidly changing world.


By joining mthree, you'll gain:

Access to top roles with prestigious global clients, including tier-one investment banks.
The chance to work on impactful projects with a global leader in the finance industry.
A full suite of benefits, training, and support to help you thrive in your role.
Opportunities to transition into permanent roles with our clients and build a long-term career.

Whether you're starting your journey or looking for your next big opportunity, mthree connects you to roles where you can make a difference.


Why join us?

At mthree, we believe in empowering individuals to build impactful careers. When you join us, you're not just starting a new job; you're joining a global community of professionals working at the cutting edge of technology.

At mthree, our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We take great pride in celebrating the diversity of each individual who contributes to making mthree the company it is today and will be in the future. We value diversity both within mthree and with our partner companies, and we're proud to provide an environment where all our colleagues can flourish. That means promoting a strong culture of equality but, most importantly, inclusion.