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Oracle Customer Service Jobs in Georgia (NOW HIRING)

Oracle EPM (PBCS~PCMCS) Senior Consultant

Atlanta, GA · On-site

$61 - $77/hr

... services leaders recognize the opportunity to better serve the enterprise, shareholders, customers ... Leading Oracle Enterprise Performance Management solution design, configuration, testing, and ...

... services leaders recognize the opportunity to better serve the enterprise, shareholders, customers ... Leading Oracle EPM engagements that support finance transformation initiatives across planning ...

... customer service * 5+ yrs IT experience, with at least 2 yrs of hands-on exposure to the Oracle ... Cloud HCM suite * BS/BA degree * Excellent communication skills * Versatility and adaptability ...

... services for Oracle supply chain and operations applications, analyzing client needs, implementing ... or customer information, handling proprietary assets, or collaborating closely with team members.

Showing results 21-40

Oracle Customer Service information

What is the difference between Oracle Customer Service vs Oracle Technical Support?

AspectOracle Customer ServiceOracle Technical Support
Required CredentialsCustomer service experience, basic Oracle product knowledgeTechnical certifications, Oracle product expertise
Work EnvironmentCustomer interaction, call centers, support portalsTechnical troubleshooting, remote support, issue resolution
Employer & Industry UsageOracle, software and hardware supportOracle, enterprise IT support
Common Search & ComparisonCustomer service roles, client supportTechnical support roles, troubleshooting

Oracle Customer Service focuses on assisting clients with general inquiries, account management, and product usage, often requiring strong communication skills. Oracle Technical Support involves diagnosing and resolving technical issues, requiring technical certifications and product expertise. While both roles support Oracle clients, Customer Service emphasizes customer interaction, whereas Technical Support emphasizes technical problem-solving.

What is an Oracle Customer Service representative?

Oracle Customer Service representatives are professionals who assist customers with inquiries, technical support, and troubleshooting related to Oracle's products and services. They serve as the main point of contact between Oracle and its clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work through various channels such as phone, email, or live chat, and often collaborate with technical teams to address more complex problems. Their goal is to provide prompt, accurate, and helpful support to Oracle customers.

What are the key skills and qualifications needed to thrive as an Oracle Customer Service representative?

To thrive as an Oracle Customer Service Representative, you need a solid understanding of Oracle products, customer support processes, and preferably a background in IT or business. Familiarity with Oracle Service Cloud, CRM software, ticketing systems, and relevant certifications such as Oracle Certified Associate can be highly beneficial. Excellent communication, problem-solving abilities, and patience are critical soft skills for addressing customer concerns and building rapport. These skills ensure efficient issue resolution, high customer satisfaction, and effective support in a technology-driven environment.

What are some common challenges faced by Oracle Customer Service representatives, and how can they be effectively managed?

Oracle Customer Service representatives often encounter complex technical issues and high-priority client requests that require both product expertise and strong problem-solving skills. Navigating these challenges typically involves collaborating with technical teams, prioritizing tasks based on urgency, and maintaining clear communication with clients to set expectations. Staying updated on Oracle's evolving products and utilizing internal knowledge bases can help resolve cases efficiently. Continuous learning and teamwork are essential for managing difficult scenarios and delivering excellent customer support.
What are popular job titles related to Oracle Customer Service jobs in Georgia? For Oracle Customer Service jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Oracle Customer Service jobs? Cities in Georgia with the most Oracle Customer Service job openings:
Infographic showing various Oracle Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Oracle EPM (PBCS~PCMCS) Senior Consultant

Deloitte

Atlanta, GA • On-site

$61 - $77/hr

Full-time

Re-posted 23 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services


Job description

In an increasingly challenging environment marked by disruptive tech like AI, market uncertainty, and regulatory change, finance and global business services leaders recognize the opportunity to better serve the enterprise, shareholders, customers, and regulators.
Deloitte helps navigate this complexity by bringing deep industry insights and integrated solutions to achieve business objectives. From strategy to technology to operations, and across workforce, risk, assurance, and tax, Deloitte helps drive value along the Finance Transformation journey.
Recruiting for this role ends on 09/14/2026.
Work you'll do
As a Senior Consultant on the Oracle EPM team, you will be responsible for:
  • Leading Oracle Enterprise Performance Management solution design, configuration, testing, and deployment activities for client engagements
  • Gathering business and functional requirements and translating them into Oracle Enterprise Performance Management solution designs
  • Configuring planning, forecasting, consolidation, reporting, and close processes within Oracle Enterprise Performance Management applications
  • Supporting data validation, user acceptance testing, defect resolution, and deployment readiness across implementation workstreams
  • Collaborating with client stakeholders and cross-functional Deloitte teams to deliver project milestones, status updates, and implementation outcomes
A successful candidate would possess these skills:
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others
The team
Deloitte's Finance Transformation offering helps finance and global business services leaders navigate an increasingly challenging environment marked by disruptive tech like AI, market uncertainty, and regulatory change, and recognize the opportunity to better serve the enterprise, shareholders, customers, and regulators.
Within the Finance Transformation offering, our Business Finance team helps drive strategic value through financial planning, forecasting, and analytics capabilities. By leveraging next-gen processes, scalable data platforms, and AI, our team delivers accurate, timely, and actionable insights.
Qualifications
Required:
  • Bachelor's degree
  • 4+ years of experience implementing Oracle Enterprise Performance Management solutions
  • 4+ years of experience gathering business requirements and translating them into functional designs for planning, forecasting, consolidation, or reporting processes
  • Experience with one or more Oracle Enterprise Performance Management modules, including Planning, Financial Consolidation and Close, Account Reconciliation, Tax Reporting, or Narrative Reporting
  • Experience configuring business rules, metadata, data integrations, and reports within Oracle Enterprise Performance Management applications
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.
Preferred:
  • Oracle certification in Enterprise Performance Management applications
  • Experience with Oracle Enterprise Data Management
  • Experience with Oracle Groovy scripting for Oracle Enterprise Performance Management applications
  • Experience integrating Oracle Enterprise Performance Management with Oracle Enterprise Resource Planning, Human Capital Management, or third-party source systems
  • Experience leading a functional workstream on a full lifecycle Oracle Enterprise Performance Management implementation
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 350556
Job ID 350556

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