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Optum Receptionist Jobs in Silver Spring, MD (NOW HIRING)

XCAL

Receptionist

Ashburn, VA · On-site

$14 - $15/hr

... provided by Optum Bank via United Healthcare * Life Insurance and Accidental Death and ... Prior experience as a receptionist or in a related field * Consistent, professional dress, and ...

XCAL

Receptionist

Ashburn, VA

$16 - $21.25/hr

... provided by Optum Bank via United Healthcare * Life Insurance and Accidental Death and ... Prior experience as a receptionist or in a related field * Consistent, professional dress, and ...

XCAL

Receptionist

Ashburn, VA · On-site

$14 - $16/hr

... provided by Optum Bank via United Healthcare * Life Insurance and Accidental Death and ... Prior experience as a receptionist or in a related field * Consistent, professional dress, and ...

All JobsOptum Receptionist JobsOptum Receptionist Jobs in Silver Spring, MD

Optum Receptionist information

See Silver Spring, MD salary details

$11

$19

$26

How much do optum receptionist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for optum receptionist in Silver Spring, MD is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Optum Receptionist, and why are they important?

To thrive as an Optum Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, typically supported by a high school diploma or equivalent. Familiarity with healthcare scheduling software, electronic health records (EHRs), and multi-line phone systems is commonly required. Excellent communication, professionalism, and the ability to remain calm under pressure are standout soft skills for this position. These abilities ensure efficient operations, a positive patient experience, and effective support for clinical staff in a busy healthcare environment.

What are some typical challenges faced by an Optum Receptionist, and how can they be effectively managed?

Optum Receptionists often manage a fast-paced front desk environment, handling multiple phone lines, greeting patients, and coordinating with clinical staff. One common challenge is balancing administrative duties with providing excellent customer service, especially during high-traffic periods. Effective time management, clear communication, and familiarity with Optum’s scheduling and electronic health record systems can help Receptionists navigate these demands smoothly. Support from teammates and ongoing training also contribute to a positive and efficient work experience.

What is the difference between Optum Receptionist vs Optum Medical Assistant?

FeatureOptum ReceptionistOptum Medical Assistant
CredentialsHigh school diploma or equivalentMedical assisting certification or diploma
Work EnvironmentFront desk, phone, administrative tasksClinical setting, patient care, basic procedures
Employer & IndustryHealthcare providers, insurance companiesClinics, hospitals, outpatient facilities
Common Search/ComparisonCustomer service, administrative supportPatient care, clinical support

The Optum Receptionist primarily handles administrative and front desk duties, focusing on customer service and scheduling. In contrast, the Optum Medical Assistant performs clinical tasks, assisting healthcare providers with patient care. Both roles are essential in healthcare settings but differ in responsibilities, credentials, and work environment.

What are Optum Receptionists?

Optum Receptionists are front desk professionals who serve as the first point of contact for patients and visitors at Optum healthcare facilities. They are responsible for greeting patients, answering phones, scheduling appointments, and managing patient records. In addition, they provide administrative support to medical staff and help ensure that the front office runs smoothly. Strong communication and organizational skills are essential, as receptionists play a key role in creating a positive experience for all visitors.
What are popular job titles related to Optum Receptionist jobs in Silver Spring, MD? For Optum Receptionist jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Optum Receptionist jobs in Silver Spring, MD look for? The top searched job categories for Optum Receptionist jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Optum Receptionist jobs? Cities near Silver Spring, MD with the most Optum Receptionist job openings:
Optum Receptionist jobs near you
Infographic showing various Optum Receptionist job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Temporary. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,282 per year, or $19.4 per hour.

Receptionist

XCAL

Ashburn, VA • On-site

$14 - $15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

XCAL Shooting Sports and Fitness, a family-owned business, combines its technology-driven design with uncompromising customer service to deliver a unique and fun-filled experience for shooters and fitness enthusiast of all levels. This revolutionary new concept integrates shooting sports and fitness in one convenient location. Our facility features three distinct shooting ranges, full-service restaurant and premium members lounge, large retail space, traditional as well as functional fitness, mixed martial arts dojo, spin studio, group fitness, spa services, child activity center and a host of amenities to provide an exceptional experience.

XCAL provides full-time employees with generous benefits that include:

  • Medical, Prescription Drugs, Dental and Vision plans provided by United Healthcare
  • Health Savings Account provided by Optum Bank via United Healthcare
  • Life Insurance and Accidental Death and Dismemberment (AD&D) provided by Hartford Life Insurance Company
  • Short-term disability (STD) and Long-term disability (LTD) plans provided by Hartford Life Insurance Company
  • 401k - XCAL matches 100% up to 4% of employee contributions
  • Paid Holidays and Paid Time Off (PTO)
  • Employment at XCAL comes with a XCAL Shooting Sports and Fitness membership and discounts on retail, food, and beverages

Receptionist

Position Summary

The Receptionist will operate the telephone system to answer incoming calls and direct callers to appropriate personnel in a manner that exceeds the callers' expectations while always presenting a cheerful and pleasant attitude. The incumbent will also assist with other office duties as needed.

Job Duties and Responsibilities

  • Assist clients in finding their way around the facility.
  • Answer, forward, and screen phone calls in a friendly and professional manner.
  • Prepare meetings and training rooms.
  • Sort and distribute mail.
  • Convert XCAL products and services questions into appointments.
  • Explain all XCAL products, services, and treatments to guests and assists them with determining their individual needs.
  • Schedule appointments and suggest upgrades or add-ons to products and services.
  • Complete outgoing confirmation calls and member outreach calls to schedule appointments.
  • Assist with a variety of administrative tasks including copying, faxing, and taking notes.
  • Uses all required safety devices to comply with company safety rules.
  • Provide excellent customer service.

Education, Experience, and Licensing Requirements

  • High School Diploma or GED
  • Prior experience as a receptionist or in a related field
  • Consistent, professional dress, and manner
  • Excellent written and verbal communication skills
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Good time management skills
  • Experience with administrative and clerical procedures
  • Able to contribute positively as part of a team and help out with various tasks as required
  • Basic PC knowledge
  • Good math skills
  • Strong communication and time management skills
  • Excellent Customer Service