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Options Northwest information

What types of teams or professionals does an Options Northwest staff member typically collaborate with on a daily basis?

As an Options Northwest staff member, you'll regularly collaborate with multidisciplinary teams including social workers, healthcare providers, educators, and support staff to create and implement individualized plans for clients. Communication and teamwork are essential, as you'll coordinate services, share updates, and problem-solve challenges to ensure clients receive comprehensive support. This collaborative environment fosters professional growth and provides opportunities to learn from others in various fields dedicated to enhancing client well-being.

What are the key skills and qualifications needed to thrive as an Options Northwest (Disability Support Worker), and why are they important?

To thrive as a Disability Support Worker at Options Northwest, you need a background in social services, healthcare, or a related field—often supported by a relevant diploma or certificate and first aid/CPR training. Experience with documentation software, client care plans, and assistive technology is typically required. Compassion, strong interpersonal communication, and patience are crucial soft skills for building trust and supporting individuals with diverse needs. These abilities ensure clients receive respectful, effective support and promote their independence and quality of life.

What is the difference between Options Northwest vs Substance Abuse Counselor?

AspectOptions NorthwestSubstance Abuse Counselor
CredentialsVaries; often requires certification or licensing depending on roleRequires state certification or licensure, such as CADC or LADC
Work EnvironmentCommunity programs, clinics, or outpatient settingsRehabilitation centers, clinics, or outpatient facilities
Industry UsageUsed broadly for organizations providing mental health and addiction servicesSpecific role within addiction treatment and mental health services
Search & Comparison IntentLooking for organizations or roles similar to counseling or mental health supportSeeking specialized addiction counseling roles

Options Northwest typically refers to organizations providing mental health and addiction support services, often employing various roles including counselors. Substance Abuse Counselors are specialized professionals focused on addiction treatment, usually requiring specific certifications. While both work in similar environments and serve overlapping populations, Options Northwest may encompass broader services, whereas Substance Abuse Counselors focus specifically on addiction counseling.

What is Options Northwest?

Options Northwest is an organization that provides support services for individuals with developmental disabilities and mental health challenges. Based in Thunder Bay, Ontario, they offer residential programs, community participation, and employment support to help people live more independently and participate in their communities. Their services are designed to enhance quality of life and promote inclusion for individuals with diverse needs. Options Northwest works closely with families and community partners to deliver person-centered support.
More about Options Northwest jobs
Infographic showing various Options Northwest job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
MEDICAL RECORDS COORDINATOR II - INLAND SHOULDER CLINIC, A DIVISION OF NORTHWEST SPECIALTY HOSPITAL

MEDICAL RECORDS COORDINATOR II - INLAND SHOULDER CLINIC, A DIVISION OF NORTHWEST SPECIALTY HOSPITAL

Northwest Specialty Hospital

Spokane, WA • On-site

$18.25 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago


Job description

Northwest Specialty Hospital is seeking a detail-oriented, customer-service-focused Medical Records Coordinator II to join our NEW Spokane, WA. Clinic!
The Medical Records Coordinator II supports the clinic Medical Records function and is responsible for assuring that all clerical duties are accurately performed in completion of, but not limited to, the following areas: pull medical records for other departments and/or individuals as requested; electronically file medical records; prepare copies of medical record as requested; scans medical records, ensures that all requests for copies of medical records are authorized and approved for issuance; review the medical record for completeness; facilitate obtaining necessary signatures from physicians and practitioners to complete the medical record; file correspondence and other documents in medical records accurately; assist in mailing correspondence from the business office. This position will also work closely with other departments as needed, to ensure the patient's chart and information is complete to receive treatment. Projects a professional demeanor and appearance while maintaining the confidentiality of patients, coworkers, and the Northwest Specialty Hospital as appropriate. This position will require excellent customer service skills and communication skills. Works under stress and in situations that demand patience and tact while providing impeccable service.
Qualifications and Preferred Experience:
  • Demonstrates eligibility for employment in the United States.
  • High school diploma or equivalent.
  • Ability to relate and work effectively with others.
  • Willingness to participate in goal-setting and educational activities for own growth and advancements.
  • Demonstrated written and verbal communication skills in English.
  • Demonstrated computer skills in utilizing Microsoft Office, integrated database, and other functions.
  • Demonstrated knowledge of medical terminology.
  • Two years clerical experience required.

About Northwest Specialty Hospital:
Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties.
Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package!
Some of our amazing perks and benefits offered to employees are:
  • Company-sponsored events such as sporting events, BBQs, and holiday parties
  • Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
  • Tuition reimbursement
  • Growth opportunities, ongoing education, training, leadership courses
  • A generous 401K retirement plan
  • A variety of discounts throughout the hospital and community are available to employees
  • Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
  • Culture that promotes and supports work/life balance

**Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.