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Optimizely Jobs in Minnesota (NOW HIRING)

Optimizely

Technical Writer II

Minneapolis, MN

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all ...

Lennar

Regional Website Content Specialist

Plymouth, MN · On-site

Manage the strategic development and optimization of community webpages on Lennar.com using 'Optimizely', ensuring a seamless, high-impact digital buyer journey. * Lead the structure and maintenance ...

Lennar

Regional Website Content Specialist

Plymouth, MN · On-site

Manage the strategic development and optimization of community webpages on Lennar.com using 'Optimizely', ensuring a seamless, high-impact digital buyer journey. * Lead the structure and maintenance ...

Chewy

Software Engineer II

Minneapolis, MN · On-site +1

$115K - $190K/yr

Data informed product development using tools such as Google Analytics, Optimizely * Background in e-commerce The base salary range for this role is $115,000 - $190,000.00. * The specific salary ...

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See Minnesota salary details

$111.7K

$150.6K

$181.2K

How much do optimizely jobs pay per year?

As of May 28, 2026, the average yearly pay for optimizely in Minnesota is $150,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,168.00 and $169,061.00 per year, depending on experience, location, and employer.

What is an Optimizely job?

An Optimizely job typically involves working with Optimizely's digital experience platform to optimize websites, content, and customer experiences. Roles can include developers, marketers, or product managers who use A/B testing, personalization, and content management to improve business performance. Professionals in this field often need expertise in web technologies, analytics, and experimentation strategies.

What are the key skills and qualifications needed to thrive in the Optimizely position, and why are they important?

To thrive in an Optimizely specialist role, you need a strong background in web optimization, A/B testing, analytics, and digital marketing, often supported by relevant experience or certifications. Experience with the Optimizely platform, familiarity with HTML/CSS, JavaScript, and using analytics tools such as Google Analytics are highly valuable. Analytical thinking, problem-solving skills, and the ability to communicate test results clearly to both technical and non-technical stakeholders set candidates apart. These skills are critical for effectively designing, executing, and analyzing experiments that drive measurable improvements in website and product performance.

What are the typical responsibilities of someone working with Optimizely in a digital team?

An Optimizely specialist is typically responsible for designing, implementing, and analyzing A/B or multivariate tests to optimize website or application performance. Day-to-day tasks may include collaborating closely with marketers, designers, developers, and data analysts to identify opportunities for experimentation and growth. You’ll set up experiments using the Optimizely platform, monitor their progress, interpret data, and report results and actionable insights to stakeholders. This collaborative and data-driven role helps guide strategic decisions and drive continuous optimization across digital products.
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Optimizely jobs near you
Infographic showing various Optimizely job openings in Minnesota as of May 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $150,586 per year, or $72.4 per hour.
Technical Support Engineer - Tier 2

Technical Support Engineer - Tier 2

Optimizely

Minneapolis, MN • On-site

Other

Posted 20 days ago

Job description

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.  
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. 

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. 
Join us and become part of a company that's empowering people to unlock their digital potential! 
To get a sneak peek into our culture, find us on Instagram: @optimizely

Introduction

As a Tier 2 Support Engineer within the Technical Support Services (TSS) team, you are a key technical resource responsible for resolving complex and escalated issues across our PaaS/SaaS platforms and services. You will work closely with Engineering and Product teams to deliver in-depth troubleshooting, root cause analysis, and timely resolutions for our customers.  You will play a critical role in delivering fast, accurate, and reliable support that empowers customers and helps them maximize the value of Optimizely's products. This role supports our mission by delivering deeper technical expertise, driving issue resolution, and strengthening customer confidence in our solutions.

Job Responsibilities

    Independently triage and resolve complex Tier 2 cases with minimal supervision.
    Identify recurring issues and suggest improvements to documentation.
    Escalate complex issues with clear context and documentation.
    Collaborate cross-functionally to resolve customer-impacting issues.
    Proactively contributes to knowledge base articles and internal process improvements.
    Document all customer interactions and resolutions with detail, clarity, and accuracy in Optimizely's ticketing system.
    Attend team meetings, collaboration sessions, internal and external trainings and participate in on-call rotation.
    Establish knowledge in all technological areas of the Optimizely products.
    Exercises sound judgment within established procedures to determine appropriate actions.
    Provide prompt, empathetic and technical sound support across all channels.
    Innovates beyond defined procedures when necessary to deliver results.
    Independently decomposes complex tasks and executes effectively.
    Makes well-reasoned decisions despite ambiguity or incomplete information.
    Demonstrates resourcefulness and autonomy in problem-solving.

Knowledge and Experience

    Minimum of three years in a similar position
    Relevant industry recognized certificates preferred.
    Experienced with .NET, MVC, and C#
    Experienced  in other web technologies including MSSQL, WCF, WebForms, jQuery, CSS(3), HTML(5), and Javascript, Dojo Toolkit
    Experienced in diagnosing code-related issues.
    Experienced in memory dump analysis
    Experienced TCP Dump analysis/Profile Traces
    Experienced Troubleshoot performance bottlenecks, etc.

Education

    Bachelor's degree in computer science, IT, or Telecommunications preferred, or equivalent working experience.

Competencies
Displaying Technical Expertise
Managing Time
Solving Complex Problems
Communicating Effectively
Attentive Listening

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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