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Optimal Ticketing Remote Jobs (NOW HIRING)

Optimal Ticketing

$13.50 - $18.50/hr

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone ...

Optimal Ticketing

$13.50 - $18.50/hr

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone ...

Optimal Ticketing

$13.50 - $18.50/hr

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone ...

Optimal Ticketing

Order Fulfillment Administrator

Remote Work Schedule: Full time Hours: Tuesday through Saturday 8:30 AM to 5:00 PM EST Benefits ... Optimal Ticketing is an equal opportunity employer. We welcome all qualified jobseekers. Jobseekers ...

Lehigh University

$44.60K - $53.53K/yr

Partial Remote, Bethlehem Categories: Performing Arts System Administrator - Zoellner Arts Center ... optimal flow and patron satisfaction. * Design, customize, and distribute sales tracking reports ...

Exaways Corporation

Remote Duration: Contract About the Role: We are seeking a skilled and proactive implementation ... supported ticketing systems to ensure optimal performance and usage. Required Skills ...

ConfigUSA

Sabre Admin/Travel Air GDS Expert

Dallas, TX · Remote

Location: ONSITE-Dallas TX/ Remote Duration: 6 months GBaMS ReqID: 10536545 Role: Sabre Admin ... Job Title Travel Air GDS Expert Fare Optimization| Airline Negotiation Agency Branch Setup Overview ...

SOSi

Help Desk Support Engineer

FL · Remote

Submit the Quarterly Ticketing & Version Control Optimization Review, assessing ticket resolution ... Experience providing remote desktop support. * Experience supporting incident response activities.

Leap Event Technology

Paid Media Specialist

Dallas, TX · Remote

Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools ... With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe ...

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Optimal Ticketing Remote information

What are the key skills and qualifications needed to thrive as an Optimal Ticketing Remote Specialist, and why are they important?

To excel as an Optimal Ticketing Remote Specialist, you need strong organizational skills, attention to detail, and experience in ticket management or customer service, often supported by a relevant diploma or prior work in event support. Familiarity with online ticketing platforms like Eventbrite, Ticketmaster, or proprietary CRM systems is typically required. Outstanding communication, problem-solving, and time management skills are vital to provide timely support and resolve client issues efficiently. These competencies ensure smooth event operations, high customer satisfaction, and effective issue resolution in a fast-paced, remote environment.

How does the Optimal Ticketing Remote role typically collaborate with other teams to ensure a seamless ticketing experience for customers?

In an Optimal Ticketing Remote role, collaboration with other teams—such as customer support, IT, and event management—is essential to deliver a smooth ticketing process. You’ll regularly communicate with technical teams to troubleshoot system issues and with event coordinators to ensure ticket inventory and event details are accurate. Remote communication tools like Slack or Microsoft Teams are commonly used to facilitate teamwork and resolve issues quickly. Strong cross-functional collaboration helps maintain high customer satisfaction and efficient operations, even when working from different locations.

What is an Optimal Ticketing Remote job?

An Optimal Ticketing Remote job typically involves managing and processing tickets for events, customer support, or IT-related issues from a remote location. Employees in this role use digital ticketing systems to resolve inquiries, provide assistance, and ensure smooth ticket operations without needing to be physically present at an office or event site. This position requires strong communication skills, attention to detail, and proficiency with online ticketing platforms. Remote ticketing specialists often collaborate with teams and customers via email, chat, or phone to resolve issues efficiently. The flexibility of remote work allows for a better work-life balance while supporting ticketing needs for organizations or events.

What is the difference between Optimal Ticketing Remote vs Customer Support Specialist?

AspectOptimal Ticketing RemoteCustomer Support Specialist
Required CredentialsBasic technical knowledge, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, ticketing software-basedRemote or on-site, call and chat support
Industry UsageTicketing and support software companiesVarious industries including retail, tech, and services

Optimal Ticketing Remote and Customer Support Specialist roles both focus on assisting customers, often remotely. However, Optimal Ticketing Remote emphasizes expertise with specific ticketing systems and technical support, while Customer Support Specialists may handle broader customer inquiries across multiple channels. Both roles require strong communication skills but differ slightly in technical requirements and industry focus.

Infographic showing various Optimal Ticketing Remote job openings in the United States as of May 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 88% Physical, 11% Hybrid, and 1% Remote job distribution.

FT Customer Service Associate - Work From Home

Optimal Ticketing

Remote

$13.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage ticket inventory by ensuring timely and accurate processing of ticket consignment and ticket purchase requests; Collaborate with the team to ensure department coverage is met; Provide excellent customer service, always putting the customer first; Ensure established productivity and service standards are consistently met...Hiring Immediately >> join our team and make a positive impact on our customers' event experiences!

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