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Optical Service Representative Jobs in Virginia (NOW HIRING)

SAIC

Optical Engineer

Chantilly, VA · On-site

$200K - $240K/yr

The estimate displayed represents the typical salary range for this position based on experience ... professional services. We integrate emerging technology, rapidly and securely, into mission ...

SAIC

Optical Engineer

Chantilly, VA · On-site

$200K - $240K/yr

The estimate displayed represents the typical salary range for this position based on experience ... SAIC is a premier technology integrator providing full life cycle services and solutions in the ...

Peraton

Optical Communications Systems Engineer

Herndon, VA · On-site

$104K - $166K/yr

As a trusted partner in defense and space technologies, Peraton delivers the systems and services ... This represents the typical salary range for this position. Salary is determined by various factors ...

Peraton

Optical Communications Systems Engineer

Herndon, VA · On-site

$104K - $166K/yr

As a trusted partner in defense and space technologies, Peraton delivers the systems and services ... This represents the typical salary range for this position. Salary is determined by various factors ...

Peraton

Optical Communications Systems Engineer

Herndon, VA · On-site

$104K - $166K/yr

As a trusted partner in defense and space technologies, Peraton delivers the systems and services ... This represents the typical salary range for this position. Salary is determined by various factors ...

SAIC

Electro Optical Engineer

Chantilly, VA · On-site

$160K - $200K/yr

The estimate displayed represents the typical salary range for this position based on experience ... professional services. We integrate emerging technology, rapidly and securely, into mission ...

Atlantic Vision Partners

Optician

Forest, VA · On-site

$16 - $22/hr

... service * Work with sales representatives on maintaining suitable inventory to meet customer needs * Arrange and maintain display of optical merchandise * Keep current with trends, brands, eyewear ...

Atlantic Vision Partners

Optician

Forest, VA · On-site

$16 - $22/hr

... service * Work with sales representatives on maintaining suitable inventory to meet customer needs * Arrange and maintain display of optical merchandise * Keep current with trends, brands, eyewear ...

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Optical Service Representative information

What is an optical service representative?

An Optical Service Representative is a professional who assists customers in selecting and purchasing eyewear, such as glasses and contact lenses, at optical retail stores or eye care clinics. They help customers choose frames and lenses that suit their needs, provide information about lens options and coatings, and ensure prescriptions are accurately filled. Additionally, Optical Service Representatives handle customer service, manage orders, and may assist with minor adjustments or repairs to eyewear. Their role is essential in helping clients achieve optimal vision and a positive experience during their visit.

How does an optical service representative collaborate with optometrists and customers during the eyewear selection process?

Optical Service Representatives play a crucial role as a bridge between optometrists and customers. They often assist customers with frame and lens selection after their eye exams, ensuring that the chosen eyewear meets both the prescription requirements and the customer's preferences. Collaboration involves consulting with optometrists on complex prescriptions, explaining lens options and features to customers, and making sure orders are accurate and completed on time. This teamwork helps deliver a seamless and personalized experience for each customer.

What are the key skills and qualifications needed to thrive as an optical service representative?

To thrive as an Optical Service Representative, you typically need a solid understanding of optical products, customer service experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, optical ordering software, and insurance billing platforms is often required. Strong interpersonal communication, attention to detail, and problem-solving abilities help you excel in assisting customers with eyewear selection and resolving concerns. These skills are vital for ensuring customer satisfaction, accurate order processing, and efficient daily operations in a retail optical environment.

What is the difference between Optical Service Representative vs Optical Technician?

AspectOptical Service RepresentativeOptical Technician
CredentialsCustomer service skills, high school diploma or equivalentTechnical training, certification or associate degree often preferred
Work EnvironmentOptical retail stores, eyewear clinics, customer-facing rolesLaboratories, optical shops, manufacturing settings
Employer & Industry UsageOptical retailers, eye care clinics, eyewear brandsOptical labs, manufacturing companies, eye care facilities

Optical Service Representatives primarily focus on customer service, assisting clients with eyewear selection, and managing appointments. In contrast, Optical Technicians handle the technical aspects of lens fitting, frame adjustments, and optical equipment. Both roles are essential in the optical industry but differ in their responsibilities and required skills.

How to become an optical service representative?

To become an optical service representative, candidates typically need a high school diploma or equivalent and may benefit from training in optical or healthcare settings. Customer service skills, knowledge of optical products, and familiarity with optical equipment are important, and some employers offer on-the-job training or certification programs.

What cities in Virginia are hiring for Optical Service Representative jobs?

Cities in Virginia with the most Optical Service Representative job openings:

Optical Service Representative jobs near you

Optical Engineer

Chantilly, VA • On-site

SAIC
IT Services • 10K+ employees
Learn more about SAICexternal

$200K - $240K/yr

Full-time

Re-posted 5 days ago

SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

Job description

Job Description
Description
SAIC has an opening for an Electrical Engineer with a strong background in Optical Engineering, Fiber Optics, and Telecommunications. The candidate should have experience or a willingness to work in a lab environment, contributing to innovative projects and advancing technological capabilities.
KEY RESPONSIBILITIES:
  • Optical Engineering and Fiber Optics:
    • Design, develop, and test optical components and systems, including fiber optic networks and devices
    • Perform characterization and analysis of optical systems and components to ensure optimal performance
    • Collaborate with cross-functional teams to integrate optical solutions into broader telecommunications frameworks
  • Telecommunications:
    • Develop and implement telecommunications systems and solutions, focusing on enhancing network efficiency and reliability
    • Conduct performance evaluations and troubleshooting of telecommunications systems
      Stay updated on emerging telecommunications technologies and integrate relevant advancements into ongoing projects
  • Lab Environment:
    • Participate actively in lab-based projects, including setup, calibration, and maintenance of experimental and testing equipment
    • Conduct experiments and tests to validate the performance and reliability of optical and telecommunications systems
    • Analyze and document results, providing detailed reports and recommendations for improvements

Qualifications
  • Bachelor's Degree in Electrical Engineering, Optical Engineering, Telecommunications, or a related field
  • Must currently hold a TS/SCI and Poly clearance
  • Minimum of 10 years of relevant technical experience
  • Proven experience in optical engineering, fiber optics, and telecommunications
  • Hands-on experience working in a lab environment, including setup, calibration, and maintenance of testing equipment
  • Experience with design, development, and testing of optical components and telecommunications systems
Preferred:
  • Experience with LTEs and other advanced telecommunications technologies
  • Familiarity with industry standards and regulatory requirements for telecommunications and optical engineering

Target salary range: $200,001 - $240,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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