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Optical Sales Assistant Jobs in Michigan (NOW HIRING)

Shopko Optical

Optical Sales Associate

Houghton, MI · On-site

$13.75 - $16.75/hr

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Houghton, MI. On ... needs · Assist patients in selecting frames according to style and color. Ensure frames are ...

Shopko Optical

Optical Sales Associate

Iron Mountain, MI · On-site

$14.75 - $18.25/hr

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Kingsford, MI. On ... needs · Assist patients in selecting frames according to style and color. Ensure frames are ...

Shopko Optical

Optical Sales Associate

Escanaba, MI · On-site

$14.50 - $17.75/hr

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Escanaba, MI. On ... needs · Assist patients in selecting frames according to style and color. Ensure frames are ...

Eye Care Partners

$16.50 - $21.25/hr

... sales while supporting the patients' medical needs. This employee is trained to dispense and fit ... Determine patients' wants and needs and sell to exceed their expectations * Assist patients in ...

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All JobsOptical Sales JobsOptical Sales Assistant JobsOptical Sales Assistant Jobs in Michigan

Optical Sales Assistant information

What are the key skills and qualifications needed to thrive as an optical sales assistant?

To thrive as an Optical Sales Assistant, you need strong customer service skills, basic optical knowledge, and preferably experience in retail or sales. Familiarity with point-of-sale (POS) systems, appointment scheduling software, and lens fitting tools is typically required. Excellent communication, attention to detail, and a friendly demeanor help build trust with customers and support teamwork. These skills are essential for delivering personalized service, ensuring accurate orders, and achieving sales goals in a competitive optical environment.

What are some common challenges optical sales assistants face when helping customers choose eyewear?

Optical Sales Assistants often encounter the challenge of balancing style preferences with prescription requirements and budget constraints. Customers may be uncertain about frame options, lens types, or insurance coverage, requiring clear communication and patience to guide them through choices. Building trust through product knowledge and attentiveness is key, as is collaborating with optometrists and lab technicians to ensure customer satisfaction. Overcoming these challenges helps develop strong customer service and sales skills in a dynamic retail environment.

What is the difference between Optical Sales Assistant vs Optical Technician?

AspectOptical Sales AssistantOptical Technician
CredentialsCustomer service skills, sales experienceOptical dispensing certification, technical training
Work EnvironmentRetail optical stores, eyewear outletsLaboratories, optical clinics, retail stores
Employer & IndustryOptical retail chains, independent eyewear shopsOptical labs, healthcare providers, retail optical
Common Search & ComparisonCustomer service, sales support, eyewear salesLens fitting, optical device adjustments, technical repairs

While Optical Sales Assistants focus on customer service and eyewear sales, Optical Technicians handle lens fitting, repairs, and technical optical work. Both roles are essential in the optical industry but differ in skills, responsibilities, and certifications.

How to become an optical sales assistant?

To become an optical sales assistant, candidates typically need a high school diploma or equivalent and should develop strong customer service and communication skills. Experience in retail or sales is beneficial, and some employers may prefer knowledge of optical products or certification in optical retail. On-the-job training is common, and familiarity with point-of-sale systems can be advantageous.

What does an optical sales assistant do?

An optical sales assistant helps customers select and purchase eyewear, such as glasses and contact lenses, by providing product information and fitting assistance. They may also handle transactions, maintain store displays, and support opticians with basic customer service tasks. Knowledge of optical products and good communication skills are important in this role.

Can you be an optical sales assistant with no experience?

Optical sales assistants typically do not need prior experience, as on-the-job training is common. Employers often look for good communication skills and a customer-focused attitude, and some may require basic knowledge of optical products or certification in optical retail. Entry-level positions are available for those new to the field.
What are the most commonly searched types of Optical Sales jobs in Michigan? The most popular types of Optical Sales jobs in Michigan are:
What are popular job titles related to Optical Sales Assistant jobs in Michigan? For Optical Sales Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Optical Sales Assistant jobs in Michigan look for? The top searched job categories for Optical Sales Assistant jobs in Michigan are:
What cities in Michigan are hiring for Optical Sales Assistant jobs? Cities in Michigan with the most Optical Sales Assistant job openings:
Optical Sales Assistant jobs near you

Optical Sales Associate

Shopko Optical

Houghton, MI • On-site

$13.75 - $16.75/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 29 days ago

Shopko Optical rating

5.6

Company rating: 5.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

26th of 39 rated optical retailers

Job description

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Houghton, MI.

On-the-job training provided, no experience necessary.

POSITION SUMMARY:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Taking Care of our teams who take Care of our Patients

  • Competitive Wages & Sales Incentives
  • Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day
  • Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law
  • Health & Wellbeing Benefits Medical, Life, Dental, vision, Short- & Long-term Disability
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

· Provide excellent customer and patient service according to company and Optical Center standards

· Analyze patient eyewear needs

· Recommend specific lenses, lens coatings and frames to satisfy patient needs

· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions

· Order and dispense eyewear accurately and professionally

· Assist patients with proper frame repairs and adjustments

· Show patients how to insert, remove and care for their contact lenses

· Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS

· Maintain a complete knowledge of third-party plans and claims

· Explain promotions and special lens offerings to patients and customers

· Balance accounts

· Prepare work orders containing specific instructions for Optical Lab

· Process medical billing information

· Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

· High School Graduate or equivalent

· Maintain license as required by state

· To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules

· Previous experience in an office and/or optical dispensing is preferred

· Able to handle multiple customer interactions/phone calls at a time

· Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

· Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

· Able to read and write at a high school graduate level

· Able to sit or stand for extended periods of time

· Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

· Ability to lift 10 to 20 pounds

· Ability to see (Near, Distance, Color, and Depth Perception)

· Manual and finger dexterity, as well as hand/arm steadiness

· Ability to grip and hold items

· Good eye and hand coordination

· Able to operate a cash register, various optical equipment and tools

· Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

· Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

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